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Customer Reviews of Lebanon Ford
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45 sales reviews
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Great buying experience.
by DLagunas on 08/31/2022Bought my 2021 ford ranger from them. Everything was handled through email and texts until i drove the 4.5 hours to finalize the deal. Great people to work with and i would definitely recommend them to anyone.Walter and Kelly Wolfe buyers
by Walter Wolfe on 06/11/2022Outstanding all around in all areas.Excellent experience
by P Meyer on 05/17/2021I just purchased a 2021 King Ranch Expedition from Lebanon Ford and couldn’t be happier. Tom did a great job in facilitating the process, ensuring I was pleased with the vehicle and kept in constant communication. The transaction was… quick and played out exactly as I expected. Top notch service from a great dealership - I will definitely be back in the future for additional purchases!2020 Experience
by Skylar2ups on 12/21/2020I didn’t think 2020 would be the year I bought a new car (and a 2020 model at that) but Freda was so great at helping us find the right Explorer! We test drove more than a handful of models (Edge, Explorer, and Expedition) and Lebanon Fords… staff was very helpful and friendly preparing all the cars for us to take out. The remodeled dealership is also very nice and we always feel like family while we are there. I’m very pleased with my purchase.Laura Mounie
by Carrie63 on 12/11/2020I found exactly what I was looking for & the sales staff was AWESOME!! They took the time to get everything right... they didnt try to get me into a car I couldnt afford...Niko, at Lebanon Ford was no nonsense and accommodating.
by Mike-R. on 04/01/2020I was in the market for a new truck. I had never dealt with Lebanon Ford as they are a little farther away then the closest Ford dealer but, decided to give them a try. They had the 2018 F-150 SuperCrew I liked and it happened to be Ford… Certified (9,400 miles). My local Ford dealer stopped doing Certified so, thats one benefit of Lebanon Ford as they still offer that. Second they offered me the max that KBB had listed as trade in value for my old F-150 which was $1000. more then my local Ford dealer offered. Another plus for dealing with Lebanon Ford. As far as Niko and the Finance guy (can’t remember his name) they where super accommodating. Everything was easy and painless with no hassles whatsoever. If you happen to be in the market for a new, certified or used car I highly recommend giving Lebanon Ford a look. Mike R. Kettering, Ohio P.S. If there is one piece of advice it’s to make sure all the Ford certified vehicles have the complete Owners Manual with vehicle as it came new. A simple email to Niko and he said he was ordering me one.Mike, thank you for the kind words! We truly appreciate your business. If there is anything else we can do for you, please let us know! Enjoy your new truck.
New F-150 Truck Purchase
by JohnMags on 12/02/2019The salesperson was very knowledgeable about the vehicles I was interested in purchasing and I was able to view them and gain insight to each package. I was pleased with the discounts offered and how they treat customers.2019 Ford Escape
by referee38 on 12/02/2019The sales person Wes was professional and answered all of my questions. The experience was no pressure and hassle free.5 Star Service
by Happy Couple on 10/22/2019We just purchased a 2019 Eco Sport from Lebanon Ford. The whole process was pleasant and easy. Our salesman, Milton, really listened to our wants and needs. He was personable and knowledgeable. He guided us in finding the best financing for… our car. After gathering information about how we use our cars, our finance contact, Whitney, took time to explain various add-ons we might want to enhance our new car purchase. Before we left the dealership, a gentleman from the tech crew took time to sync our phones and review the screen and dashboard with us. We left Lebanon Ford very happy with our new car. We look forward to continuing to working with them for routine maintenance of the car and future purchases.2017 Ford Focus CPO
by Melissa on 09/30/2019updated 10/09/2019Had a great experience with Jesse in sales. Jesse kept in communication with me regarding the vehicle of my choosing. Steve at corporate aided as well.2019 Ford Fiesta
by Kayc585 on 08/04/2019Exceptional service. I was looking for a particular color and equipped car. They delivered no problem 👍Flex Purchase
by osbojim on 07/10/2019We hunted down the right used car for my wife. Worked with Tom Nickell early on a Monday morning. I had the car bought in less than 1 hour. Easy process, nice people.Amazing experience
by Olarry71 on 02/28/2019I purchased my new mustang over the phone due to I live in Florida, my salesman Tim was absolutely amazing from the first time we talked to the 2.5 months later when I picked up my new car. What impressed me the most is the communication… after the sale.F150 Crew cab
by F150crew on 12/16/2018Salesperson very nice to work with, however I had to do my own follow up to get the windshield fixed as I was not contacted to have it scheduled. This is the reason for 4 stars instead of 5.Very good experience, but no sale
by Kbob9/33 on 11/12/2018Very pleasant experience, even though we at the end we cancelled the purchase. This was NOT there fault! We finally gave in to keeping our car for two reasons. 1. we couldn't part with our car after 10 years of excellent service, and 2.… at our age (85) , we weren't comfortable with having to learn all of the new buttons for all the new gadgets on the car. Sorry we had to pass it up!Ford Mustang Ecoboost
by MustangJR on 10/17/2018Lebanon Ford was friendly, professional and the service was over the top. I would recommend anyone looking for a new Ford Vehicle to go to Lebanon Ford.Not your average dealership!
by weluvlebford on 05/06/2014updated 09/05/2018I first visited Lebanon Ford on a Saturday to look at a car I had viewed online. I explained that mine and my husbands work schedule caused conflict with purchasing a car. I was able to take the car I liked home to discuss this huge… purchase with him over the weekend. This is where our awesome experience began. We purchased the car on Monday because we were given the time to think about it rather than being pushed into a purchase. It never felt like we were at a dealership, but more like hanging out with friends. We returned on the following Saturday to purchase a second car. We will never deal with anyone else again because Brant, Matt, Jenny and the rest of the crew made it an awesome experience. Keep up the good work!2018 Ford Edge
by ryanmaynard88 on 05/28/2018Love the car dealership was awesome answered all questions honored all commitments Tom nickell and Tim Flanagan were my sales associates highly reccomend if your looking for a car go see themProud Mustang GT owner
by bradbinkley on 05/28/2018Great people, great price. Easy to work with. Definitely would buy from again!!!Definitely recommend
by cbarker234 on 05/22/2018Great to do business with! Everyone was super nice and not pushy at allGreat Service
by rbe2 on 09/27/2014We bought an Explorer from Lebanon Ford with Charlie W. Fantastic service, great attention to detail. Charlie, Brian, and Jenny were great to work with. We will be purchasing our future cars with them at Lebanon Ford.
About our dealership
Hi Walter, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
by Aria Scott on 08/12/2022