Liberty Ford of Maple Heights
Today 7:30 AM - 6:00 PM
Customer Reviews of Liberty Ford of Maple Heights
Review type:
Painless
by Dodgeater on 01/07/2025
updated 01/14/2025
Straight forward, respectful and offered a no hassle price.
67 reviews
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Very happy customers
by cwfinc12 on 03/21/2016Elonzo Harvey was very helpful. He did a great job for us. We would buy another car from him in a heart beat. Thank you so much for the help. Gregg and Dianeexemplary service
by rlovicz on 03/17/2016The staff of this dealership really go above and beyond...everyone I have ever dealt with has been exceptional. The service alone makes me think seriously about getting my next car there.excellent service
by BettyRuth on 02/24/2016I appreciate how Liberty Ford has kept my car maintained since I purchased it approximately 4 years ago. The overall service is excellent.Very RUDE Manager
by lauragirl on 04/24/2015I am giving one star because the salesman I worked with was amazing, kind, and we connected outside of the new Ford Fusion I was looking to purchase. Everything was great and I was honestly considering purchasing the vehicle until the… manager came over. What a @#$%. First off, he bad mouthed my current car, 2011 Mazda3 saying that those are hard to sell. Okay, whatever, you are used car salesman, I get it, you have to do that to get me to trade it for low. Then he became argumentative when I told him it is in the shop getting the clutch replaced and had the audacity to argue with me over why I purchased GAP insurance on a certified used vehicle. You know why? BECAUSE ITS NONE OF YOUR BUSINESS. Even after I told him I am very happy with my bank and would not be interested in financing at all, he insisted on making me later for my dinner date by going over all of my options. I tried telling him I'm not worried about my payments, I am only worried about how much the bottom line is on the car, he continued to talk condescending to me and argue with anything I said. And for the record, I was kind and personable through the entire exchange so I know he wasn't feeding off of me. This is just this personality and it sucks. NEVER will I go back to this store. Still looking for a 2015 Ford Fusion SEL if anyone sees one :-)
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About our dealership
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
by Niki Abney on 01/15/2025