Progressive Chevrolet
Customer Reviews of Progressive Chevrolet
Review type:
Mrs Smith
Mrs Smith
by Wanda Smith on 03/24/2025Everyone was helpful and friendly. Very professional. No pressure sales. Helped me find the care with all the accessories I wanted them took the time to show me how things work. Great experience.Thank you, Wanda! We appreciate your kind words and are delighted to hear that you had a great experience at Progressive Chevrolet. It’s wonderful that our team could assist you in finding the perfect car with all the accessories you wanted. We look forward to seeing you again and helping you with all your automotive needs! The Progressive Chevrolet Team
Great Dealership
by JoeTheArm on 10/10/2024Mark worked very hard to help me understand the options and pricing on the truck I was interested in. Mark, along with the Finance lady made this buying experience simple and easy. I was very impressed with their professionalism and… helpfulness. Thank-You both!Thank you for your wonderful review! We truly appreciate your kind words about Mark and our finance team at Progressive Chevrolet. It's great to hear that they made your truck buying experience simple and enjoyable. We look forward to seeing you again soon! The Progressive Chevrolet Team
Outstanding Customer Service
by Robin T on 07/12/2023Hunter was professional and communication was wonderful. The entire staff was kind and welcoming. Fast service!Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! The Progressive Chevrolet Team
Buying new truck
by New truck on 01/06/2022Excellent sales and service have used them many times alway a good experienceThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Progressive Chevrolet Team
5 Star Team
by MzPursley on 03/12/2021After arriving for my scheduled appointment, I was greeted as soon as I walked in. The original sales rep I spoke to was still with a customer when I arrived, but I didn't have to wait. Another sales rep, Josh Henderson, jumped right in to… help me. He was patient with me throughout the entire process and provided excellent customer service. He found the perfect car for me & I am very happy with my purchase! Fran Gladman in Finance was very friendly & helpful. She went over everything & made things very easy to understand. 5 Star Team!!!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. The Progressive Chevrolet Team
What you expect with good service
by Akwright18 on 12/29/2020I was pleased with my service. Friendly advisor.We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. The Progressive Chevrolet Team
worst customer service ever
by Ronald Stanish on 03/22/2020I ordered a new car from [non-permissible content removed] and it took 5 whole months to arrive . Then Wally refused to sell me the car .Terrible customer service with this company . I recommend that you stay away from these people if you… want honesty .I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. The Progressive Chevrolet Team
Great experience
by Max D on 10/04/2019I saw the off reviews and couldn’t disagree more. The salespeople were nice, no pressure and very attentive to our needs. Sarah and Fran helped me and they were great. Knowledgeable and looked for the best options for us all around. One of… the best experiences I have had in a long time.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Progressive Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. The Progressive Chevrolet Team
STAY AWAY
by OHIO on 05/06/2019Worst dealer i have ever been to in my life. Words cannot describe the tactics they try to use to scam people out of money. When they get called out on it they say the typical car salesman pitch "what can we do to earn your business". I'm… telling you for your own good....don't even waste your time. Drive somewhere else!!!Unhappy Customer
by Chris on 01/17/2019Our vehicle was in for Body Work/Repair due to an accident. We were told the car would be ready on a certain date & it was ready for pick up, but once we got home we realized not all repairs were complete & it was not properly fixed &… aligned & had to be taken to another repair center (in our home town) for an additional 2 weeks to fix what they did not & repair some of what they did do! I would not recommend this dealership for repair/body work...They are not great with communication either.Chris, we value the opportunity to learn of your experience here at Progressive Chevrolet. We would appreciate the opportunity to amend any issues. If you could please contact us at your earliest convenience, we would like to discuss this further with you and attempt to make things right. Sincerely, Progressive Chevrolet Team
good review
by WalterJ2 on 01/08/2018I called Bernie and told him I needed a battery and he had one on hand. Scheduled an appt. and was done within an hour. Very happy.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Progressive Chevrolet Team
Glad you reminded me!
by a316403 on 09/19/2016When I bought the car in 2011, I did not want any additional costs to the monthly payments. However I think it was Challace who convinced me to purchase an extended warranty because it barely affected my monthly payment. I begrudgingly… agreed. Well, THANK YOU CHALLACE! I brought my car in for service thinking I needed a new clutch but it was much more complicated than that. I was told that I needed a new transmission too BUT it was covered under my extended warranty that I completely forgot I had! They replaced several more things which were covered under warranty as well. I walked out having paid a few hundred dollars but received a few THOUSAND in service and parts! Thank you Fred Keller and the service staff for discovering that. It made all the difference in the world because I would not have been able to afford all of the work otherwise. Sometimes things work out!!!!Routine maintenance
by Scootbgolden on 07/26/2016Polite and smiling greet. The shop was clean. Explained the services I wanted. Afterwards the services were done, the service writer explained what was performed and also recommended other services, but also explained the reasons for those… recommendations in easy to understand language.[non-permissible content removed]
by Jcook0404 on 05/11/2016Stay away from this place like the plague. Told me my credit was not good enough for a new vehicle but would sell me a 10 year old truck at 20,000.00 get the hell out. Oh I needed 5500.00 down. A little disappointed I went up the road to… doug chevrolet and got a brand new 6 miles on it 2016 chevy camero v8 fully loaded with no trade and a thousand dollars down. You can't tell me that these [non-permissible content removed] are not ripping people off.perfect example of why used cars salesmen have a reputation
by Ohio44827 on 09/14/2015Cannot speak to their new car sales. However, used car depart is exactly why used car salesmen have a certain reputation. They do not like to disclose details and if they aren't going to give you any more information or want to answer… your questions they like to state it's Ohio law. Oh and by no means ask question or you may upset the manger .Great Service Experience at Progressive Chevrolet
by boyohboy on 08/28/2015I have not had any service work done by Progressive Chevrolet for several years. My appointment was set up with Fred Keller, Service Rep. First thing he did was to register the car and he told me I was still in their system. I was happy to… hear that. I approached him with a list of service items I needed done on my wife's 1999 Corvette. Together we went over what I wanted done because I was working on a limited budget and I needed to keep costs down. Fred was very professional and courteous and assured me that the technicians that would be working on the car were very knowledgeable about Corvettes and I will be pleased with the end result. The car was returned to me on the day as promised and the work came in under budget with the highest ticket item being the tires. I was very pleased to say the least, especially since everything I wanted done was addressed. My wife came with me to pick up the car and Fred went over everything thoroughly with both of us. My wife drove her Corvette home and told me that she felt an immediate ride quality the was missing before the service work was done. Thank You Fred Keller and Thank You Progressive Chevrolet for a Great Service Experience!malibu
by jlmck527 on 01/21/2015The appointment was for recalls on my 2005 Chevy. All staff were friendly and helpful. Work was done as scheduled. Thank you!2009 Tahoe
by Waltenbaugh on 12/19/2014updated 01/03/2015As always, Sherry Longwill is a WONDERFUL person to work with. I had no appointment and the car was still taken care of. My only disappointment is with General Motors..I own a 2009 Tahoe. I have religiously had it serviced and have also… done the suggested preventative maintenance. I have had the same problem twice now with the PCV valve and no oil pressure. There is documented proof of this problem and GM should stand behind their product. Other than that, I will gladly purchase another vehicle (a tahoe) someday through Progressive.Great customer service
by krwdstck on 12/19/2014updated 01/02/2015Jay and Bernie and everyone in the service department do a great job of working with the customer to keep us informed of what our cars need to be safe and running well. They go out of their way to help. This is why I have been a customer… for over 25 years and will continue to buy my cars and have them serviced at Progressive.Service at Progressive Chevrolet
by fkormos on 12/19/2014Courteous service, explained the car's automoive problems and had it fixed and washed and ready to go in an hour and a half. Great service. Thank You.Buyer Beware
by SVBrippedoff on 12/13/2014Bought used car for teenage daughter. Was concerned about safety and was told vehicle went thru a thorough safety check. Found out that night headlights didn't even work (how did that get by inspection?). Later on found on tires were worn… almost to cords and they weren't even the right size for the car. How does this happen? I'll tell ya-Greed and volume and on to the next victim.
Chevrolet Equinox
GMC Acadia
Chevrolet Blazer
Thank you, Wanda! We appreciate your kind words and are delighted to hear that you had a great experience at Progressive Chevrolet. It’s wonderful that our team could assist you in finding the perfect car with all the accessories you wanted. We look forward to seeing you again and helping you with all your automotive needs! The Progressive Chevrolet Team
by Progressive Chevrolet on 03/25/2025