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Customer Reviews of Mike Castrucci Ford Sales

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27 reviews
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  • Daniel Datar is the best!

    5 out of 5 starsby Maryellen on 03/11/2025

    Purchased a loaner Edge SL being sold as new. Worked with Daniel and he was great! From getting the price right to fixing a few little things, he was right on top of it. His communication was perfect and he texted regularly to let us know what was going on. He even kept my son in the loop as he was my helper in the decision making process because my husband had recently passed. Couldn't have been more pleased with Daniel and the others involved.
  • Happy with my F150

    5 out of 5 starsby Jim on 02/24/2025

    I just purchased a used 2015 F-150. Nick was easy to work with and it was a good experience. No hassle, no run around, just an easy fair negotiation. No high pressure, just a good experience. I will certainly recommend to people I know to go see Nick at Mike Castrucci Ford in Milford.
    • Hi Jim, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

      by Niki Abney on 02/26/2025

  • Left Stranded with New Vehicle

    1 out of 5 starsby Oren Turner on 12/17/2024

    Initially, I had a decent experience with my new vehicle purchase. I went to register the vehicle and the BMV denied my registration due to the loan having my and my wife's names and the title only having my name. My temporary tag expired and I can't drive the vehicle. I've been stuck with an undrivable new vehicle for weeks and Castrucci won't extend my temporary tags while this issue is resolved. How am I supposed to get to work or run any kind of errands? They acted like they were a family run operation, but don't care after I drive off the lot. Completely unacceptable. I won't be going back to this dealer. Untrustworthy and they don't return calls.
  • Mr. Rodney W Lubkeman

    5 out of 5 starsby RWL1956 on 11/13/2024

    The entire process was great! Our salesman was very knowledgeable about the truck and understood what I was looking for. Finance manager was a joy to work with.
    • Hi, we appreciate your positive review of your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Patty Sow on 11/15/2024

  • Maverick

    5 out of 5 starsby Burntoe on 11/13/2024

    Bill, our sales associate from Castrucci was excellent. Knowing my situation about my old car helped us in deciding on our new Maverick. We unfortunately had to make a decision about a new vehicle before we wanted to. His recommendation to purchase this type of vehicle showed us that he cared about what we needed going forward. Thanks Bill for your attentiveness.
  • Out of a Jeep and into a Bronco!

    5 out of 5 starsby avi8r81 on 10/27/2024
    updated 11/05/2024

    Called ahead to Castrucci Ford explaining that we had never shopped at a Ford dealer, but were interested in the Bronco and maybe other SUVs. We spoke to Allenia and asked for a "Bronco Expert". She put us in touch with David Giese. From the minute we were greeted, we felt welcomed and that we were in a no-pressure environment. David explained different trim levels, options, pricing, and let us drive several to get a feel for what we wanted/needed. Communication and "making the deal" was prompt, concise, and no BS. Nic Castrucci in Finance was awesome and provided us with a great financing option as well as the Ford Premium Care extended warranty plan. We came from leasing a Jeep under recall and having quite a background with Jeep products. After finding ourselves in a bad situation with Jeep, this became the best out through the new Bronco. Couldn't ask for a better experience!
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Noel Guber on 11/06/2024

  • New Edge

    5 out of 5 starsby DaveLewis on 10/28/2024

    Great, friendly salesman, Dave. Business mgr treated me with dignity and did my try to sell me any extended warranty.
  • Ray

    5 out of 5 starsby Raylightning on 09/24/2024
    updated 10/02/2024

    Excellent customer server professional and quick. Came all the way from NY to purchase
  • Great truck and great experience...

    5 out of 5 starsby Zander 1964 on 06/26/2024

    I was looking for a truck for a few months. I was referred to Castucci Ford by Ryan at Castucci Chevy, and I found my F150, so thank you Ryan. Billy was my salesman, he was informative but no pressure, which I appreciated greatly. It was hot, it was Sunday yet the sales team was engaged and helpful. The Castucci team answered all my questions and made sure the vehicle was clean, safe and ready to buy...
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Heath Knoll on 06/28/2024

  • Ford Edge

    5 out of 5 starsby Debbielee! on 10/20/2023

    Everything went very smoothly and well. We did find the perfect vehicle for me and I love it so far. The salesman, David Layer, was great to work with. He sold my husband his truck so we went through him with purchasing my vehicle. He is very informative and explained everything in great detail about the car we ended up buying. He is friendly and very nice. We would definitely recommend Ford Castrucci and David as the salesman.
  • Great car buying experience

    5 out of 5 starsby Steve-O on 08/17/2023

    I can't believe I'm saying this about buying a car, but they made it a very pleasant experience. I think I've finally found a dealership that I'm going to stick with for all my future needs. Hats off to all of the employees there!
  • Smooth order/delivery process

    5 out of 5 starsby Patrick on 05/19/2023

    Good communication throughout the entire 8-month order/waiting/delivery process for my Maverick
  • Smooth Deal

    5 out of 5 starsby Curtis3478 on 05/09/2023

    Worked with Gary. The dealership treated me fairly on my trade and the purchase price of my new truck.
  • 2022 Ford Bronco Sport

    5 out of 5 starsby America Mink on 02/23/2023

    I had such an amazing experience with Mike Castrucci Ford! Joshua did an amazing job understanding my situation, he was efficient, and I was literally in and out!!! Fastest dealership I have ever went to, still blows my mind how fast it was. I will recommend you guys always!
  • F150

    5 out of 5 starsby Mckgolfguy on 01/27/2022

    I was in the market for an f150. I had tried to buy two other f150s with the options I wanted at other dealers and everytime the truck was sold out from under me for one excuse or another even though I already had preapproval from my lender to purchase the truck… I found one at mike castrucci and John Clark did a fantastic job of getting me the information I wanted and making sure the truck was there for me to test drive. I liked the truck and left to go back to work and John made sure all of the paperwork was done by the time I got off work. Was a super easy process was able to walk in and sign and walk out with the truck I wanted and was super happy with how everything went.
  • My Ford Ecosport

    5 out of 5 starsby Blessed on 09/30/2020

    I mentioned to my son-in-law it was time for me to bite the bullet and, reluctantly, get rid of my 2003 Ford Explorer. He then recommended Mike Castrucci in Milford. He recently purchased a new Fusion and is very happy with the car and the experience of purchasing it. I totally loved my "Eddy Bauer" but, I also love my new Ford EcoSport. I refer to it as, my "Eco-Bauer". I was prepared to to lose all of the great features I had on my "Eddy Bauer" but, not so. Actually, I even gained a few things on my "EcoSport that my Explorer didn't have. My son-in-law was right. I couldn't have been treated any better at Mike Castrucci Ford of Milford. The salesman, Shane, was very professional but, at the same time, very personable, which made my new car buying experience fun and exciting. I would and , already have, recommended Mike Castrucci Ford to people.
  • Ford Ranger purchase

    5 out of 5 starsby Ranger happy on 07/24/2020

    This was the best experience I ever had purchasing a car. It was no pressure, not even low pressure. They listened to what I was looking for, showed me what they had, and let me decide. They were there to help with any questions I had. It was a good price and they were very easy to deal with.
  • Purchase at Castrucci Ford

    5 out of 5 starsby dglynn7 on 06/23/2017
    updated 07/05/2017

    For the second time we were thrilled with the service and the price. Talked with three other dealers and NO ONE could even come close to the deal we were given by Glenn at Castrucci Ford!
  • Great service and staff

    5 out of 5 starsby F1506465 on 06/15/2017
    updated 06/27/2017

    Jim Turner was an excellent salesman, made me very comfortable with a large purchase and did not pressure me into a buy where your normal salesman try to do. Very knowledgeable and professional staff! Will be coming to this Ford dealership for service and future sales
  • Amazing service!

    5 out of 5 starsby CheyMurphy on 06/13/2017
    updated 06/27/2017

    I met Sammy on Saturday morning and she was more than wonderful! She was very helpful, and did not treat me like just a sale. I felt comfortable talking to her during the process and was very pleased with the service I received. So thank you for all the help!
  • Great team work and overall experience

    4 out of 5 starsby Jeffery43 on 06/16/2017

    F-150 XL truck... David Meador listened to my needs and offered two options. I didn't have enough time to purchase the truck. Even with the challenge of time he was able to meet my needs and made the sale. He also collaborated with a colleague and arranged an early pickup. Sammie Catrucci was very helpful, prepared and knowledgeable and completed the sale. GREAT TEAM WORK all the way around

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