Spitzer Chevrolet Lordstown
Customer Reviews of Spitzer Chevrolet Lordstown
Review type:
Review
Routine service
by BSC on 04/23/2025Oil change and tire rotation went very well. My service provider Don Board was informative and service was provided in a great timely manner.Great Customer Service
by Pamela K on 04/21/2025Don Board, Spitzer Service Mgr., has a great intake system that is organized. Vehicle is serviced properly and timely. Staff members are well mannered.Pamela, thank you for your wonderful review! Providing quality and efficient service is so important to us, and w are glad that Do's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
Great service
by Sandy Wood on 04/01/2025Great dealership, quick service visits and always professional service, Don Board was a pleasure to work withSandy, thank you for your excellent review! Offering quick and efficient service is so important to us, and we are glad that Don provided you with nothing less. Please do not hesitate to give us a call if we may ever be of further assistance to you.
Review
by Linda77 on 03/26/2025The dealership in general was friendly and with a positive outcome. Pleased with my new Equinox.Linda, we appreciate your positive review and we are happy to hear that our team was both kind and helpful. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Equinox!
Very quick and friendly
by Natasha on 02/28/2025updated 03/06/2025I like how everyone there was kind and friendly and my salesman was awesome. Joseph KoewacichThank you for your positive review! We are pleased to hear that Joseph provided you with 5-star service. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again!
Excellent
by Tim on 03/02/2025The airbag in my Chevy Traverse was on recall. I tried two other Chevy dealerships , they said they will order the parts and call me. Never did. Marty at Spitzer was the only one that got it done. Thank you!Tim, Thank you for taking the time to write this review and feedback. We are very sorry to hear that some of our team wasn't being so helpful but Marty was able to provide you with exceptional customer service.
Red bird
by Wren Sanders on 02/23/2025Very helpful just a nice group of people my salesman Rich was greatWren, Thank you for sharing your great experience with us. We are glad to know you were so pleased with our dealership and we hope that you come back. Rich will be thrilled to hear your kind words as well.
Spitzer is the Best!!!
by Greg on 02/11/2025Really friendly staff at Spitzer Lordstown that went out of their way to help us with the purchase of our new Chevy Trailblazer! Our salesman, Andy Hospador, was great! We’ll be back!Greg, Thank you for taking the time to leave us this positive review! We are so glad that Andy provided you with the A+ service that you deserve. Congratulations on your new Chevy Trailblazer! We wish you safe travels and we look forward to an opportunity to work with you again.
Loved salesman dislike Spitzer
by Bryan Wynn on 01/30/2025updated 02/06/2025Brandon was awesome. Watch all the dealer scam add one. They show you the down payment and have you look at that, and below is smaller writing at the bottom is where they add tracking and etched tracking before you buy the car. Adding… almost $1500 to your car. Would not buy from Spitzer again.Bryan, Thank you for taking the time to write this review, we are glad to hear that you add a great experience with Brandon but not with the rest of our team. We are very sorry to hear that, we would like to speak to you on this matter. Please give us a call at our dealership and ask for our Sales Manager, they would be glad to help you!
Not your average Joe
by PGonzalez on 01/01/2025Sales consultant Joe Koewacich went above and beyond… worked hard to get me at a comfortable car payment. I appreciate him for that. Thank you JoeThank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Joe will be thrilled to hear your kind words as well. Safe travels!
Great Sales person, pushy added warranty
by LC on 12/23/2024Carol did an amazing job helping us to find the perfect truck. She took the time to call around and find the truck with the best options that fit our budget and needs. We were very happy with her and her service. My only compliant is that… when we went into the finance manager it was a hard sell tactic for added warranty services, added tracking and such. We listened patiently but pushed for the total cost of added warranty, it looks like very little when divided over 60 months. We had no interest in going 60 months, or adding $8,000 in warranties or paying added $1,200.00 for a theft sticker and tracking device. Note the truck has onstar. It took several hard no's to get that removed. We left feeling upset that we had to go through all of that.LC, Thank you for your time and feedback. We work extremely hard to ensure that our guests are comfortable with their visit before and after the sale. We are thrilled to hear that Carol was able to take care of your vehicle needs and finding the right truck for your lifestyle and budget. Please don't feel discourage by the offer's or promotions that was given to you the day of purchase. If you would like to discuss the situations further with a Manager feel free to contact us here at our dealership. Safe travels and Happy holiday's!
5 Star Review
by Becky Gibson on 10/31/2024Nathan Januszkiewnicics is a wonderful car salesman. He was very patient and very kind during the the whole process. Marvin, our dog, was treated like family while we waited for the sale of the truck. Appreciate everything you did for… us!!Becky, thank you for your positive review! We are so glad that Nathan was both kind and helpful throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels.
Carol Rocks !!
by Casey on 09/27/2024I was met immediately on the lot by Carol Ferry, she stayed with us during the entire process. Yet I never felt pressured- she was gentle, kind, knowledgeable and helpful. She told us about many of the features of each vehicle and… especially the trailblazer we ended up buying. She explained each step as we went along.Casey, We greatly appreciate you for leaving Carol this spectacular review! We are delighted to know that Carol was gentle, kind, knowledgeable and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Chevy Trailbalzer- behalf of the entire Spitzer Chevrolet Lordstown team!
Always Dependable and Professional
by AlexanderGG on 09/24/2024The team at Spitzer Chevy Lordstown has always given us the best service. I wouldn’t do my business any where else. Friendly, Efficient, and Professional.Alexander, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were friendly, efficient and professional. Please do not hesitate to let us know how we may be of further service to you.
TRAX is super
by Granny G on 07/25/2024Spitzer Chevrolet Lordstown is a friendly and knowledgeable company that has an excellent reputation. Carol Ferry treated me with courtesy and respect. They did everything they could to get me the vehicle I wanted and at a great price. I… have recommended them to my family and friends. Carol Ferry was so attentive and knowledgeable about their products and services and made me comfortable with making my choice.Granny, we are so grateful for your trust in us with your safety and comfort on the road here at Spitzer Chevrolet Lordstown! It is our honor to provide you with the utmost excellent service during your purchase and receiving your recommendations for friends and family to check us out. Please enjoy the open road ahead!
Spitzer Chevy Award Winning Service
by Al on 06/17/2024Keenya Hogan is one reason you should have your car serviced at Spitzer Chevy in North Jackson. She is courteous and friendly. My car was serviced with oil change, tire rotation, and multi-point inspection in less than 30 minutes.Hi Al, it is our honor to know <span style="color: rgb(47, 57, 65); font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; white-space-collapse: collapse;">Keenya</span>'s professionalism and thorough service earned your loyalty and recommendation to others! 30 minutes is very impressive even to us. If there is any other way to better assist you please let us know. Safe travels!
Great Service
by John on 06/08/2024Friendly people!John, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.
Pleasant
by Bruce on 06/05/2024Stopped in for a routine oil change and tire rotation and was taken care of by Keenya Hogan, what a pleasant representative of Spitzer Chevrolet. Keeyna was polite, thorough, and pleasant to deal with. I often base my car buying on my… experiences with a dealers service department, people like Keenya Hogan would definitely keep me coming back to Spitzer, job well done.Bruce, Providing quality and efficient service is so important to us here at Spitzer Chevrolet Lordstown and we are glad that Keenya's efforts could meet your satisfaction! We are thrilled to know that she was polite, thorough and pleasant to deal with. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Stop at Spitzers First
by Paul S on 06/05/2024Went to Spitzer‘s to look for a Z 71 Chevy Colorado to upgrade from my LT Colorado. Had a great experience and found just what I was looking for. Benny, Dave and Carol we’re all great people to deal with. I would highly recommend if you’re… looking for a vehicle to check out Spitzer and Lordstown first . Thanks Spitzer.Paul, We greatly appreciate you for leaving Benny, Dave and Carol this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were great to deal with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Chevrolet Lordstown team!
Oil change made simple
by KH on 05/02/2024updated 05/14/2024Excellent service and location. Pleasant staff and very helpful. Everyone very congenial and seem to like working there. Keegan Hogan was especially attentive when I wanted to use my coupon and my GM rewards to pay.Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and we are so glad that Keenya could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels!
Bowtie forever
by Bowtie forever on 05/01/2024Everyone at the service department is always helpful especially Keenya Hogan. Keenya is always in a good mood and willing to make my visit to the service department as comfortable as possible and getting the service done on the Impala or… the Camaro as soon as possible and out of the service department in a timely manner.Thank you so much for your excellent review! Keenya is honored to have the opportunity to work with you, and to provide you with a remarkable experience. It is our pleasure to assist you in may way possible. We look forward to your next visit!
Chevrolet Equinox
Chevrolet Silverado 1500
Ford F-150
Linda, we appreciate your positive review and we are happy to hear that our team was both kind and helpful. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Equinox!
by Spitzer Chevrolet Lordstown on 03/27/2025