Spitzer Chevrolet Northfield
Customer Reviews of Spitzer Chevrolet Northfield
Review type:
Hi
Hi
by Luke on 04/22/2025I liked Jordan Ergang's no pressure sales.Luke, thank you for your positive review! We are pleased to hear that Jordan provided you wit a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
My new Chevy Trax
by Kat on 04/18/2025Jordan was a great sales person who walked me through this buying process. His follow up and professionalism was great! Thank you to Steve for making this a breeze today.Kat, thank you for your kind review! We are glad that Jordan and Stephen were both helpful and informative. We greatly appreciate the opportunity to work with you. Congratulations on your new Chevy Trax!
Reliable
by Denise on 04/18/2025We have used this dealership for many years, both for service and sales. John Berryhill has always been very helpful.Denise, Thank you for your review and loyalty. We are honored that you continue to return to our dealership for our amazing sales and services department. John will be overly excited to hear your kind words.
Diamond in the rough'
by Ken Crisafi on 04/15/2025Jacob Hignett was a very curious salesman and did not make me feel pressured. Also gave me a curtousey ride home from the dealer to get my purchase home!Ken, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. Jacob will also be thrilled ot hear your kind words.
The Spitzer Northfield Team was Great
by BRM on 04/04/2025updated 04/10/2025Jacob Hignett and his team at Spitzer Northfield were great during my recent car buying experience. They were patient as I took my time to make my decision. They were transparent as I asked multiple questions on the vehicles and the… financing (I requested details on a variety of buying and leasing options). Would recommend visiting on your next car buying experience!Thank you for taking the time to leave us this positive review and recommendation! We strive for 100% customer satisfaction, and we are glad that Jacob and the team were both helpful and informative. It is our pleasure to assist you in any way possible. On behalf of the entire team- congratulations on your new vehicle!
Jordan Ergang's 1st sale
by SanRoy on 04/02/2025This was not the typical dealership experience I've become accustomed to: Jordan Ergang sat down with my family and I, asked us every single thing that we wanted from a vehicle. This included the pros, the cons and my budget, then he… actually brought me to the vehicles that best fits what I was looking for/suited me. I never felt like I was being upselled. My family and I left as very happy customers. I must say he showed excellent customer service from start to end. It was a pleasure being your first saleThank you for your wonderful review! We are so glad that Jordan took exceptional care of you and met your automotive needs. Our guests satisfaction is our utmost priority. We warmly congratulate you on your new vehicle and we wish you and your family the safest of travels until we meet again!
New car excitement
by Mern on 04/02/2025Spitzer, and especially my sales girl Carmen Citraro, was very helpful in helping me choose a car that best fits my needs and is stylish. She answered all my questions and was eager to help.Thank you for leaving Carmin this excellent review! We are honored to have had the opportunity to work with you, and we are overjoyed that Carmin provided you with top-notch service and ensured your experience with us was an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Silverado 2500
by AL J on 03/20/2025Great experience. Chris Shoulders the salesman and all the other Spitzer employees were great. They got me the truck I wanted, the color I wanted and a great price. There was never any pressure to buy which is a complete difference from… other dealers I visited.AL, thank you for your positive review! Providing a smooth, pressure-free experience is always our goal, and we are glad that Chris's efforts met your satisfaction. It is our pleasure to assist you in any way possible. On behalf of the entire team- we warmly congratulate you on your new ride!
Top Notch Service
by Denise L. on 03/14/2025This dealership has always been a great place for customer service. Every salesperson is knowledgeable and friendly. I’ll always recommend them. I’m a repeat customer for life.Thank you for your positive review and recommendation, Denise! It is an honor to have earned your confidence and loyalty, and we are delighted that our team provided you with 5-star service. We wish you the safest of travels until we meet again!
I survived my car purchase
by Jerry M on 03/14/2025Purchased a Mazda CX -5, Carmin Citraro was my sales rep. She was professional and I never felt pressured, she answered all of my questions to the best of her ability, a Mazda at a Chevy dealership ! Everyone at the dealership was… courteous, felt bad for the dude who had to keep opening the door ! Thx again.Thank you for your positive review, Jerry! We are so glad that Carmin took great care of you and ensured your experience with us was both smooth and successful. It is our pleasure to assist you in any way possible. Congratulations on your new Mazda CX-5!
NEW TRAX
by Joe S on 03/10/2025Very relaxed car buying experience.We are pleased to hear that our team provided you with a smooth, 5-star experience! Our guests' satisfaction is our utmost priority. We thank you for your positive review and we wish you the safest of travels in your new ride!
Equinox Excellence
by Alexander Kabal on 02/15/2025updated 02/21/2025Our salesman Jacob Hignett was outstanding. We had a few minor bumps but Jacob stayed in contact and it worked out to our satisfaction. Sales manager Frank Mineo was very accommodating and personally reached out to us with assurance that… as long time customers we are valued.This may be a common saying but these men exemplify it,they are a credit to your company .I would certainly recommend them to anyone in search of a vehicle.Alexander, We are thrilled to hear that we made the purchase of your new vehiole easy! We are committed to outstanding customer and we are glad that we made buying a car easy for you. Jacob and Frank is certainly a favorite around here, so it is no surprise that you had a great experience working with him.
Carmin made everything soo easy
by Krystina on 02/09/2025First shop out of many I walked into that felt like home. Everyone was helpful and informative! Carmin was my sales rep and she was fantastic!Krystina, Thank you for your positive review! We are honored that you took the time to visit us, and we are glad that Carmin took exceptional care of you. She will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Very personable!
by Justin F on 02/05/2025I worked with Carmin at the Spitzer Chevy dealership. She was a joy to work with and helped make the process go smoothly. I would gladly work with her and the dealership again.Justin, we appreciate your positive review! We are happy to hear that Carmin provided you with the A+ service that you deserve. We greatly appreciate the opportunity to work with you. On behalf of the entire team- we wish you the safest of travels until we meet again!
The best.
by Joe on 02/04/2025Christopher Shoulders assisted me at spitzer Chevrolet. He made the entire experience very enjoyable. He understood my needs and wants and helped guide me through the process.Joe, We appreciate you leaving Christopher this positive review! We are so glad that he provided you with a smooth and remarkable experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!
Love my new Equinox!
by Michele Moretto on 01/22/2025Carmin Citraro is the best! I've had many great experiences at Spitzer Chevy! Carmin took the time to listen to my wants and needs in a vehicle. I am very pleased with my purchase.Michele, Thank you for taking the time to write this review. We are delighted to hear that Carmin was able to provide you with exceptional customer service. If there is anything else we can do to assist you, please let us know we would love to help.
Excellent place to buy a car!
by Justin Muschweck on 01/17/2025It was so pleasant working with Carmin Citraro! She was knowledgeable and kind. I appreciated all of the help she provided.Thank you for your very kind review. We are delighted to hear that all your needs were well taken care by Carmin, she will be over-joyed to hear that you added her to your stellar review, thank you. If there is anything else we can do to assist you please let us know. Safe travels!
My experience
by Chris Baxter on 01/17/2025My sales person, Cameron MacDonald, was very knowledgeable about the Chevy products. He also took the time to answer my questions and made the whole buying process very pleasant.Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Cameron will be thrilled to hear your kind words as well. Safe travels!
Return customer for Carmin Citraro
by Sam and Susan Reed on 01/11/2025Spitzer Northfield is by far the best dealership my wife and I have found to get a good deal. Carmin Citraro has been our sales angel. She knows what we want and what our budget is and she puts us right on target with something we will… enjoy owning. The sales team at Spitzer is phenomenal, we walked into their showroom at 1:00pm and drove away with satisfaction by 5:30. We live in Elyria and it’s about an hour to Northfield, and the treatment we receive is why we keep going back. We feel like we are not just treated like “another customer”.Sam and Susan, On behalf of everyone here at- Spitzer Chevrolet Northfield, thank you for providing us this amazing review and feedback on our team. Most importantly thank you for choosing us as your dealership for this sales experience. We are delighted that you were served with top-notch customer service, Carmin will be overly excited that she was apart of that amazing sales process. We all look forward to seeing you and your wife in the future, Safe travels!
Be very careful when you deal with Spitzer Chevy Northfield
by FX on 11/25/2024Be very careful when you deal with Spitzer Chevy Northfield! Stephen Douglass is a piece of work to say the least. I live in Western PA and reached out to Stephen about purchasing a pre-owned Audi Q3 before Thanksgiving. Instead of… offering any Black Friday discount, like their website claimed they did, Stephen actually took the opportunity to mark up the price by $1500 with bogus fee items for this out-of-state purchase. Typically, the OTD quote includes the sale tax from your residing State and a small amount of document fee (1-2%) on top of your retail price. Stephen marked up the price by $1500 (which was roughly PA's sale tax for that vehicle) with fake items such as etch and recovery in his quote, hoping that I would think the OTD number was reasonable. When in reality, these should not be included in the OTD and I would need to pay the $1500 tax again when I registered the car in PA, since the tax was not included. And when I called him out on his trick, he became agitated and started to talk over me. But the cherry on top was for Stephen to question me if I can understand English because I wasn't buying any of his [non-permissible content removed]. I am not sure if that is linguistic racism but please be warned about doing business with Stephen/Spitzer Chevy Northfield.Kind, honest, and knowledgeable
by Tina on 11/17/2024This makes my third vehicle I've purchased from Spitzer. This time, I worked with Dan and Steve, both of whom were very attentive to what I was looking for. There was no pressure to buy NOW, and no push to buy something I was on the fence… about. Thanks for another great sales experience!!Tina, We appreciate you for leaving Dan and Steve this stellar review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were attentive to what you were looking for and no pressure. We sincerely congratulate you on your new vehicle- behalf of the entire Spitzer Chevrolet Northfield team!
Chevrolet Equinox
Chevrolet Colorado
Chevrolet Blazer
Luke, thank you for your positive review! We are pleased to hear that Jordan provided you wit a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
by Spitzer Chevrolet Northfield on 04/25/2025