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Customer Reviews of Dunn Chevrolet Buick

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15 reviews
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  • Wonderful service advisors

    5 out of 5 starsby Gerald K on 10/22/2024

    Tim in service always gets my trucks taken care of in a timely manner!!
    • Thank you for your wonderful review! We're thrilled to hear that Tim was able to take great care of your trucks in a timely manner. At Dunn Chevrolet, we strive to provide excellent service every time. We appreciate your feedback and look forward to assisting you again soon! The Dunn Chevrolet Team

      by Dunn Chevrolet on 10/22/2024

  • starter

    3 out of 5 starsby kdeezy1983 on 02/20/2024

    services are highly over-priced. Same services at other repair shops are at least a couple hundred cheaper.
    • We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Dunn Chevrolet Buick Team

      by Dunn Chevrolet on 02/22/2024

  • Customer

    1 out of 5 starsby Phillips on 03/18/2022

    I did not have a good experience with this service. I asked them when I made the appointment for my car when I have it back the same day and I was told that I would. I dropped my car off at the scheduled time the following day and I did not hear from anyone until I called them at the end of the day.I was told that my vehicle was still sitting in the bay and had not even been looked at. This is very poor communication.The next day when they called to say they fixed it I was given three different prices.
    • Phillips, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Dunn Chevrolet Buick Team

      by Dunn Chevrolet Buick on 03/22/2022

  • A Great Experience

    5 out of 5 starsby JRLimpf on 03/31/2018

    Megan Meyer was a great help getting my wife and I into a new Chevy Cruze. She explained the features of the car very well and was able to get us the exact model we were looking for with a great price. This was my first purchase from Dunn, and my third Chevy in total. I would highly recommend buying from Dunn, and especially from Megan.
    • Thank you for recognizing your experience at our store. It is great to know that Megan was able to provide you and your wife with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Enjoy your new Chevy Cruze! Sincerely, Andrea Musselman, Internet Manager- andream@dunnchevy.com

      by dealerreply on 04/03/2018

  • Dunn Chevy is simply the BEST

    5 out of 5 starsby Dasfaja on 12/09/2017

    Dunn Chevrolet is hands down the continued BEST experience I have EVER had ! Our 2018 Impala Premier was the third Impala we have purchased from Jim Velliquette. Jim should most certainly be Chevy representative of the year!! (EVERY YEAR) Jim is truly the shining example of what a dealer representative should look like & act like . There is never a problem with Jim because he solves them. There seems to never be a situation Jim cannot overcome, through his years of service and community connections along with his vast Chevy lineup knowledge he conquers all. Again the ordering and delivery of our new car was simple , fast and painless. Dunn Chevrolet in general is an awesome experience. Phil Roach in service makes maintaining our car another pleasant experience. It is obvious when your talking to Phil that he IS actually listening to you. Although I have never really had a service issue with any of my cars, I do see Phil on a regular basis for routine maintenance and I have NEVER been disappointed. Come on seriously were have you ever heard such positive talk about a dealership ? It is incredible! When you go to pick up your car you are again met with another awesome and very personable dealer representative, Janet Szyperski. She actually makes paying for your service pleasent. Now I did have an issue with my 2015 Impala 2LTZ I had an elderly gentleman crash into me resulting in my car being towed into the Dunn Body Shop where I met Libby Mottmiller Dunns collision receptionist. What can I say but yet another painfree experience. Now understand my car is black so I was so worried about paint match, but hey it was mirror perfect . Again I ask how incredible is that ? Please let it be known I am not affiliated with ANYONE at Dunn ! No family and I've never worked there. I feel that people always complain but hey its so great to be able to happily tell everyone about an awesome experience! Job well done Dunn Chevrolet Job well done!
  • Great customer service

    5 out of 5 starsby Ycvande on 04/15/2017

    I always get my car serviced at Dunn's. It'seems worth driving across town to be treated right. Thank you for the great customer sevice.
  • It was Great

    5 out of 5 starsby Alvinlock on 04/05/2017

    It was quick and easy loved it and the Camaro, Went through the process in no time at all great job
  • Friendly People

    5 out of 5 starsby Wizard2323 on 04/04/2017

    Friendly people who listen to what i have to say and getting the work done on a timely basis. Have been buying our vehicles at Dunn's for years and tell everyone we know how happy we are with our purchases.
  • Great Service Crew

    5 out of 5 starsby bottomfeeder1 on 09/24/2016

    I want to thank the Dunn's Service Department for going the extra mile to verbally communicate with me on my 2014 Equinox. They took the time to call me for questions and answers to help pin point a service type problem with the vehicle.They also called me as soon as they finished the repair to let me know the car was ready to be picked up. Thanks for checking in with me!
  • Dunn is exceptional

    5 out of 5 starsby dwightb1 on 08/04/2016

    Fast service, friendly service, fair service, exceptional service. Work was done in body shop.
  • Dunn's is the BEST Dealership anywhere

    5 out of 5 starsby PurpleDolphins on 07/08/2016

    Mike Hitch is a great salesman. He's very professional, yet very friendly. He took a lot of time to explain everything about the vehicle to me and to make sure I understood everything. I've called him since I've had the Encore and he's always taken the time to answer my questions. I will recommend him to everyone I hear that's looking to buy a new car...I've been buying my cars from Dunn's for over 25 years and will NOT go anywhere else...
  • New Car

    5 out of 5 starsby RNBailey on 03/23/2015
    updated 04/02/2015

    This is the 7th car we have purchased from Dunn's, however the first new car. I love it. It's exactly what I wanted. Wouldn't buy from any other dealership.
    • Thank you so much for the great review of your experience at our dealership. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, Andrea Musselman, Internet Manager- andream@dunnchevy.com

      by dunnchevybuick on 04/03/2015

  • First experience

    5 out of 5 starsby 868mich on 03/15/2015

    I was treated like a real person not a number and I truely enjoyed my first experience with Dunn's service dept.I am actually looking forward to my next visit!
    • Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Andrea Musselman, Internet Manager- andream@dunnchevy.com

      by dunnchevybuick on 03/17/2015

  • Great Experience

    5 out of 5 starsby Patrick1111 on 09/15/2014
    updated 09/27/2014

    Jim worked with me to be sure my driving needs were met. the whole process was friendly and easy. everything was explained well. He spent time trying to find a 2014 in order to take advantage of the current rebates and when that didn't pan out he worked to be sure I had a very good deal. I've already recommended Jim to my next door neighbor who saw my Equinox and is looking to purchase a like vehicle.
  • okay

    5 out of 5 starsby Luann72 on 06/28/2014

    Brad was my sales person, he was amazing. I would recommend Dunn's as well as Brad. The service department is exceptional as well.

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