Customer Reviews of Haasz Automall
Review type:
Great Dealership Great People
by TrailHawk13 on 02/21/2025
Great Dealership Great People. Love my Jeep Compass Trailhawk. Julie Simonetti was an excellent sales associate very informative and attentive. All round happy experience
30 reviews
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Great Dealership Great People
by TrailHawk13 on 02/21/2025Great Dealership Great People. Love my Jeep Compass Trailhawk. Julie Simonetti was an excellent sales associate very informative and attentive. All round happy experienceGreat place! Great Geno!
by Kev Uwanna on 02/03/2024After searching the western/upstate NY area for a used truck and not finding what I was looking for, I ended up finding a few near each other in NE Ohio. One of those was here at Haasz. I got hooked up with Geno. Fantastic guy! Had the… truck waiting for me, and tossed me the keys for a test ride the second I hit the lot. As it turned out, one of the trucks at another dealer was better suited for me - no reflection on Geno or his manager Justin. Had a great conversation with them, and though they really wanted to sell me their truck, they certainly didn’t make it an overly pressured, uncomfortable, or distasteful experience, and understood where I was coming from. I wouldn’t hesitate to make the ride down there again to do business with them…5 hours away!HASSZ Auto Mall in Ravenna Ohio ---Ravenna residents, be careful!!!
by Ernie on 01/18/2024HASSZ Auto Mall in Ravenna Ohio ---Ravenna residents, be careful!!! I live in Colorado, and I recently purchased a used 2023 Cadillac from HASSZ Auto Mall in Ravenna Ohio via the internet. In making the deal I was advised the car was in… excellent shape with no problems. They did not disclose any cosmetic or mechanical issues with the car-it was in perfect condition with low millage. We settled on a price, and I flew there to pick up the car on Monday, 15 Jan 23. Due to problems, I was not able to get to the dealership until the 16th. Upon arriving at the dealership, the car was in the auto lot with snow still on the car. They knew I was coming. In past dealings, I have found that when you go to pick up a car, GOOD dealerships make sure the car is clean and presentable to the purchaser – normally in their showroom. I inspected the car as best I could in the cold and snow still on the car and all looked good. I drove the car back in some snow to Colorado arriving on the 17th and the car was very dirty. As soon as I got home, I went and washed the car and noticed two dents in the hood. In discussing the issue with the dealership, they took the position that no warranty was given therefore it is an “AS IS” deal which of course they are correct. All my fault! Having purchased many cars in my life. When dealerships take a car in trade, they do a very detailed inspection specifically to find issues to “low ball “their offers. I am very confident they were aware of the 2 dents. In fact, I was advised that one of the HASSZ employees had been driving the car. It was advertised online with 12+ thousand miles and when I purchased the car it was with 17+ thousand miles – After 5 thousand miles of driving and having it on the lot probably at least 5 months they never noticed the dents!! They must never clean or work on their inventory. I noticed the dents within an hour of getting home after driving 19 hours! If you plan to purchase a car from them, be careful.Simply the BEST!
by MrMrsDavis on 09/29/2022My husband and I purchased a new truck for him at Haasz Automall of Ravenna. The best place to shop for an automobile. The sales consultant Brennan Scott was wonderful. He didn't try to show us vehicles we had no interest in. Brennan knew… we wanted a truck with a crew cab, and my husband was partial to Fords. He went out of his way to get my husband exactly what he wanted. If you go to Haasz be sure you ask for Brennan you wont be sorry you did. And I can't forget Mary Scott a wonderful "Grandma to Be" and all around great person to deal with, in the loan department. She answered all our questions with a smile. The manager was all so a pleasure meeting. All and all they welcomed us with opened arms and treated us like family. The next time we are in the market for another vehicle we are going no where else except Haasz Automall of Ravenna and asking for Brennan.I love my Jeep!!!
by Roger on 09/25/2022This is the 3rd vehicles I have bought here. Every time is gets easier and easier. The staff is extremely friendly and goes out of their way to create a memorable car buying experience. I love my new Jeep!!!Excellent Buying Experience
by Jeremy on 09/01/2022This is the 3rd vehicle I have purchased from this Dealer and each time it has been a pleasure to work with the staff and management,There really is no place like Hazz!
by Sydney ODonnell on 08/20/2022There really is no place like Hazz! Julie was our sales consultant and she was WONDERFUL!! She went above and beyond for us and was so patient with us. It took us a few days to figure out what we wanted and she helped us through every step… of the way! Get your next vehicle through hazz and you won’t regret it!No Fuss dealership!
by Kelly Crsne on 08/04/2022This Dealership makes by a car effortless! I highly recommend!Best Car Buying Leasing Experience I've ever had
by Anthony on 05/19/2022Great experience. Extremely fast and easy. Will definitely return once my Lease is up. David D and Andy H were helpful and gave me a lot of options.Do not buy from here!!!!!
by Mona Payne on 04/27/2021I wish I would’ve read the yelp reviews before I bought a car from this place. I bought a 2010 Kia forte with 68,000 miles on it six months ago from these people and now I need to buy an engine. I owe $6300 on this car and they told me I… had to come out of pocket $6800 to fix the engine that there was nothing that they can do for me. Brennan Scott, the finance managers son sold me a car he was great at pretending he wanted to help me. After I signed the papers on my car everyone’s attitude at this place changed. In the first week of me having the car I had to take it back to them six times just for them to figure out what was wrong with the brakes. In which they never fixed it and I ended up coming out of pocket and fixing myself. I took this car because I was in dire need of transportation during Covid, had been unemployed, and without a car in a new city with little to no public transportation.... go to any place but here I definitely learned my lesson.Excellent Experience from Start to Finish
by George Murphy on 12/07/2020I used the Edmunds website to locate a Jeep Wrangler that I was interested in purchasing. I submitted a request for an appointment through Haasz Automall in Ravenna. Five minutes after my request, I was contacted personally. From the… start of my search with Haasz throughout the completion of my purchase, I was treated by professionals. @Adam Gordon greeted me at the showroom door with a warm smile and a "Let me help you" attitude. Adam helped me through every step of the process. Unlike my past car buying experience, this one with Haasz was different. No haggling, no gimmicks, no games. Just a straightforward, easy car buying experience that I would recommend again and again. Adam Gordon and the Haasz Automall in Ravenna have won my continued patronage, hands down!Excellent Experience
by Joyce Rupp on 11/15/2020My experience at this dealership was excellent and especially with my salesperson, David Donadeo. He made everything easy for me in a sincere and pleasant manner and I felt no pressure whatsoever in buying my new Jeep Compass. I would… highly recommend Haasz Automall and David Donadeo to anyone wanting to have a good car buying experience.Lost a ready to buy customer
by Klv0313 on 08/11/2019BUYER BEWARE IF YOU ARE LOOKING AT A PARTICULAR MODEL OF CAR AT THIS DEALERSHIP!! Especially if you are being helped by Olivia Bongini. I am extremely disappointed in the quality of service provided by Olivia. I have been I contact with… Olivia since Friday the 9th talking about a particular Jeep I was interesting and had scheduled an appointment to test drive it today. We have exchanged numerous texts since the 9th about the car. The ONLY reason I was coming in was to test drive this particular Jeep and to purchase it. I asked Olivia several times if the Jeep I was going to test drive was still available and she told me yes several different times. I was on my way to your dealership for my appointment today and looked online again to double check that I had all the info for my pre approved loan ready to go and I noticed that the Jeep I was looking at said no longer available. I called the dealership and spoke to the receptionist who told me the Jeep I had an appointment to test drive had sold on the 9th. Your dealership is not near my house, the sales person lied to me about the availability and was just trying to get me there for a sale. I did not get any notice the Jeep I had an appointment to test drive had already sold two days before, nor did Olivia ever once tell me the Jeep had already sold. I am in sales and if I ever had a customer who was interested in a certain model, I have ALWAYS given them the courtesy of telling them when someone else was interested in it. This was completely unprofessional and rude.Amazing experience
by Danamiller on 02/19/2019Julie Simonetti was amazing and so helpfulFantastic service and incredible team
by kpickens24 on 11/08/2018After just having our car repo'd 3 days prior, Ameer Azzam was able to get us a 2018 Jeep Renegade. No other finance company was willing to even look at us with a recent repo but he and the wonderful financing team at Haasz did everything… they could to get us into a vehicle. They were willing to work with us on our deposit and got a fantastic financing rate. Haasz Automall has been a blessing and I am incredibly glad I found them.The Best Experience
by Chios05 on 05/04/2018Very Friendly Employees and never pressuring into anything in Sales or in Service Department.Quick Process
by rweiss1 on 04/21/2018Worked with a great salesman, John Reed. He helped get a great deal on a new charger that I have always wanted! Would recommend that you see him if you want a great deal and a fast process!Great place to buy a vehicle
by Stankcom on 12/05/2017Haasz is definitely a great place to buy a vehicle working with the staff the sales manager Andy sales associate Linda and all the staff in the service department always working with you to get your vehicle right and having the patience… with customers . Great job to Hawes thank you again Andy for all your hard work over the years and getting me into my vehiclesThank you for taking the time to leave such a wonderful review! We are pleased to hear Andy went above and beyond to provide you with an excellent experience. Should you need any further assistance, please do not hesitate to reach out to us. We are always happy to help!
Deceptive Business Practices (Amended)
by dmarzano on 02/24/2017updated 03/06/2017The GM, Tyler Kline, called me and agreed to honor the original price. I spoke with Tyler at length and he listened carefully. He really cares about the satisfaction of his customers and he has a great deal of integrity. Thank you, Tyler.Horrible dealership
by srd37 on 07/24/2010I bought a chevy cobalt from this establishment. Love the car! However, worst experience EVER! Buying a car. Beware of Terry Mann (supposed floor mngr.), this man is, to be blunt, a [violative content deleted]! Also, although I'm sure… collected commission for this sale, did nothing at all to sell me this car. After looking at the car, was just asked is this the one you want? As far as selling goes that is all I got. Mr. Mann also told me financing was no problem at all, saying they are the best in the business at getting approvals. 3 days later was called by mr. Mann telling me to bring car back because financing fell through! So, at that point, I was then told that I could get financed by another mngr. To make a long story short, ended up being passed from person to person, none of which had any idea of what was going on with my sale. After getting that nightmare resolved, had to have minor repairs done to car under warranty which took again, forever for someone to schedule me an appointment, which only came after speaking to the owners themselves. So, to anyone looking for a new car hassle free STAY CLEAR OF HASZZ AUTO MALL!General maintenance review
by bruzy3 on 07/20/2011updated 04/25/2025I take my car here for oil changes and general maintenance and they are so curtious. They always call me to remind me that my vehicle needs oil changes because Im not good at keeping track of that stuff and they work around my schedule
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About our dealership
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We appreciate your feedback and are very sorry to hear about this experience. If you would not mind would you please reach out to Tyler Kline, General Manager at 330-296-2866 at your convenience so we can get further info regarding this matter. Best, Haasz Automall
by HaaszAutomall on 08/28/2019