Mathews Ford Lincoln
Today 9:00 AM - 6:00 PM
Customer Reviews of Mathews Ford Lincoln
Review type:
Corrrections Records Mgmt Officer
by Carolyn on 05/11/2023
Great! The salesperson was helpful and knowledgeable and patient.
21 reviews
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2nd time
by sherry 1861 on 09/05/2023they did NOT wash my 2020 Lincoln after service. Called to find out why. The reason was, "it only get washed if still under bumper to bumper warranty " went back and the car was washed. Followed with an apology.Corrrections Records Mgmt Officer
by Carolyn on 05/11/2023Great! The salesperson was helpful and knowledgeable and patient.Edge purchase
by Jamadeb on 12/20/2022It was easy, simple and effortlessService
by Packland on 07/09/2021The team of James, Dave and Rob are awesome. Always there to help and find solutions.Excellent
by 2020 Edge on 12/30/2020Excellent service. I have been buying cars from Mathews for years and they are always very helpful.2020 titanium Ford Escape
by T Falconer on 12/13/2020Had a great experience and very patient salesman Chris Joseph he was awesome. Then a couple weeks later my husband went back and purchased a 2020 F150 from him. Then we had camera recalls and was fixed in a timely manner.Excellent Service
by LincolnNavi on 06/17/2020Excellent and Prompt service2020 Corsair
by sherry18 on 12/16/2019updated 12/23/2019Looks great Good job Like newThomas J. Guba Sr. Ford Motor Co. Retiree..
by Satch1942 on 09/05/2019Mathews is a great dealership.. Treat you with respect.. Easy to deal with..Mathews Ford Quicklane
by Nancy McKenn on 01/29/2019I called them at 3pm to see if I could still get an oil change and he said sure, bring the car in. I really appreciated that. My car was taken right in and I left within one-half hour. Excellent service! Very friendly employee.Always Excellent Customer Service
by JB448770 on 08/13/2018updated 08/24/2018These folks are always prompt and efficient when it comes to auto service.Quick lane
by Tom ripley on 08/06/2018updated 08/14/2018The service was wonderfulPurchased a new vehicle at Mathews
by Rhonda S on 08/02/2018updated 08/13/2018Sales people very helpful finding exactly what I wantedScheduled Service
by BigJim1 on 08/09/2018We usually always have the oil changed either before the time frame or mileage! The guys at Mathews Ford Quick Lane in Sandusky, Ohio are the best! They let you know up front how long it'll be before they can get it in! Then, they go over… the services performed in detail to let you know if they found anything that either needs attention right away or how long before you need to have it done! I've taken my vehicles there for as long as I can remember, even before the Quick Lane was started!Mathews Ford
by Rhonda C on 07/26/2018updated 08/08/2018Very friendly. Everyone was polite but not PUSHY! They helped locate the perfect car on one of their other lots and they brought it to us!Great Service
by Cassielmo on 08/03/2018My car was serviced in good time. The waiting room is very nice. Staff was friendly and efficient.Bryce York
by bryce58 on 07/21/2018Car completed on time, report on car explained, efficient as always! I have used Mathews Ford service department for the last 20 plus years and no complaints.2011 F-150, Used
by merger2009 on 07/05/2018Mechanically the truck is fine. When I purchased it, I paid what I felt to be top dollar and felt it was worth it. (Only 56,000 original miles). After a few weeks, I noticed yellowish stain on the underside of the rocker panels. I took… it to a body shop for touch up and the technician informed me that both rocker panels were shot and it would cost about $1,900 to replace. I don't know of many who crawl under a vehicle purchased from a dealer to inspect it; so I was quite taken back by the news. I trusted the dealership; but now I'm wondering who took in a used vehicle and how well it was inspected. I feel deceived. You can bet in the future I will have any used vehicles inspected by a 3rd party before purchase.Lincoln oil change
by Dennisk on 06/26/2018I had my oil change done at Mathews ford and everything worked out great!Great place
by labeau910 on 06/04/2018Very satisfied, completed repairs in a very timely period and were extremely courteous
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