Park Ford
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Customer Reviews of Park Ford
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Love my car
by Ashley R on 10/10/2024
updated 10/17/2024
Ron Smith is great I'm so thankful this car worked out, I absolutely love it! 😊
66 reviews
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Love my car
by Ashley R on 10/10/2024updated 10/17/2024Ron Smith is great I'm so thankful this car worked out, I absolutely love it! 😊Hi Ashley, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
Honda CRV
by TYK1966 on 03/29/2024Thanks to Michael and everyone at Park Ford for being fast and great! Love this vehicle.Purchase of new F150
by repeat buyer on 03/24/2024Francis in sales and Tracy in finance are very knowledgeable and very helpful. The whole experience was excellent.Excellent Experience
by Sparky43 on 11/27/2023After getting the shaft from another dealership, I found Park Ford and a vehicle that I was interested in. I made an appointment to test drive and upon arrival everything was ready. I liked the vehicle and proceeded with the trade in and… purchase! Mike and Brad were EXCELLENT! This wasn't my first rodeo so to speak, I've been leasing and purchasing vehicles all throughout my life and car dealerships mostly are unfriendly to women, but NOT Park Ford! If you want a good car buying experience, go to PARK FORD, it is worth the trip! (I traveled 2 hours to get there)2023 FORD ESCAPE PLATINUM
by Visionrider on 04/18/2023We already have a a 2015 Escape Titanium and just purchased a new 2023 Escape Platinum from Park Ford in Tallmadge Ohio. Our longtime salesman, Dale, was fantastic as always. He goes the extra mile for us every time. He personally explains… all the features and gadgets that come on these new cars. We couldn't ask for a better purchasing experience.Park Ford Auto Purchase
by Anthony on 02/18/2023I recently stopped in to look at a used Smart car from them. I couldn’t have had a better experience with the team there. Tim Dauterman was the sales person and he and his team were great to get me in and out of there so quickly. I had to… return to work that day and they had everything ready for me that afternoon. THANKS PARK FORD…!!!Park Ford is Pretty Great
by Michael on 09/11/2018Staff was responsive and friendly. Always appreciate their shuttle service.J W
by jpwalck on 09/12/2018Service advisor Ryan did an excellent job listening and taking great care of our vehicle. Technicians work was outstanding.Oil Change
by Rpence001 on 09/04/2018updated 09/12/2018Great SeeviceExcellent service
by TMD6577 on 08/21/2018updated 08/27/2018The staff is very professional and knowledgeable.Flex repair
by Moniluv on 08/12/2018updated 08/24/2018I took my car in for service. I was treated nicely and given shuttle service to and from my job while waiting on the repair. It was a pleasant experience.Car repair
by Blacktie on 08/09/2018They fixed the front end of my vehicle after bringing it in for a second time. The plastic cover on the left side of the driver’s seat was NOT replaced. I was told they had to order the part, and that it would be in by Monday. It’s… Thursday now and I haven’t heard a word.More than pleased customer...
by Grandma61 on 05/05/2018Everyone at PARK Ford is great! This is my 2nd Ford Focus Lease through Park Ford since i retired and left God's Paradise California for life in OH! The Service Dept at Park is awesome.... Highly recommend Park Ford to everyone! Loyal… "Ford" customer since i bought my beautiful 1979 Ford Thunderbird from Goddard Ford all those years ago...Delay in Repairs
by FDROMAN on 12/26/2017my vehicle was dropped off Tuesday morning for a determination of what, if anything needed to be fixed on the front end, other than an alignment. I was told later in the day that I needed a couple of outside tie rods and an inner tie rod,… and I should get new tires. I ended up with a rental car and told them to go ahead with the work. They said they were hoping to get it done by the end of the next day. Then they called back on Wednesday and said it would not be done until 12:00 on Friday. On Friday, I called to see when I could pick it up and they changed the time to 1:00. At 2:00, I left work since we closed early for the holiday, to get my car. When I arrived, it was still up on the rack. By the time I got out of there, it was about 3:45. My point is, it should not take nearly 4 full days for a couple of tie rods, 4 tires and an alignment, especially when I am renting a car at $30 a day. I will say that my representative was very pleasant to deal with and made sure to get my car cleaned before returning it to me. The hand wash did across the street did an excellent job inside and out. Hopefully, this was just a bad and very busy week for Park Ford because there service is usually very good!Great
by emilysyaya05 on 06/10/2017I think Chris was the person who helped me. He was very busy but took the time to take care of me as well. My service and experience at Park Ford is always good!On time as promissed
by Jhad626 on 06/09/2017Excellent service, and on time as promised.Experience with Park Ford Service Dept
by LReed0615 on 05/12/2017updated 05/23/2017Everyone was very friendly, Christina who took care of me was great. She was very friendly and nice, fantasticFriendly
by Grandma61 on 11/22/2016updated 12/05/2016It was fine. Came in for an oil change on my 2015 escape n ran into Todd and left with a 2017 Escape. So told him next time I come in to do an oil change to make sure I come on Wednesday when he is not there so not to buy another car. But… love the car n finally got the car color I wanted, blue. Everybody was great n friendly. Would recommend Park Ford to all my friends who might be looking for a new or used car. Thank you all so much.good job and great ficility
by F150FXOR on 07/15/2016F-150 wait little excessive but did job well,wash was great and well appreciatedAbove and Beyond
by adopp062715 on 07/01/2016Came in to have my oil changed and get a free car wash. When I arrived, I was informed that the guy who normally does the car washing was leaving at 4 and my appointment was originally scheduled for 4 pm. Kristina (I believe that is her… name) went above and beyond to help me out and get my car washed before my oil change started. I really appreciated this more than I can say.
Ford F-150
Ford Transit Cargo Van
Ram 1500
Ford Escape
About our dealership
Hi Ashley, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!
by Theo Sanders on 10/18/2024