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Customer Reviews of Yark Chrysler Dodge Jeep Ram

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84 reviews
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  • Great service and friendly people

    5 out of 5 starsby Eddie Spaghetti on 01/04/2025

    My visit here recently was completely flawless front to back. I highly recommend yark! Jami did a wonderful job
    • Eddie, we're delighted to hear that Jami and the Yark Chrysler Jeep Dodge Ram FIAT team provided you with a flawless experience. Thanks for recommending us!

      by Yark Chrysler Jeep Dodge Ram FIAT on 01/05/2025

  • Jeep owner

    5 out of 5 starsby Jeepowner on 09/14/2024

    Speedy service. Nice waiting room with snacks
    • We are grateful for your positive feedback about Yark Chrysler Jeep Dodge Ram FIAT. Thanks so much for the kind words!

      by Yark Chrysler Jeep Dodge Ram FIAT on 09/15/2024

  • Service appointment

    5 out of 5 starsby Linda Gercak on 09/05/2024

    My service was great, Craig was very knowledgeable and explained what they were going to do. He looked up my warranty and said It was still good for 4 more years or 75,000 miles. Was in and out 30 minutes.
    • Linda, we're delighted to hear that Craig provided you with excellent service at Yark Chrysler Jeep Dodge Ram FIAT. Thanks for sharing your experience!

      by Yark Chrysler Jeep Dodge Ram FIAT on 09/06/2024

  • Good experience

    5 out of 5 starsby Ron G on 08/27/2024
    updated 09/04/2024

    Chris, service advisor kept us informed on work being done.
    • Ron, we are glad that Chris provided excellent service. Thanks for sharing and leaving Yark Chrysler Jeep Dodge Ram FIAT a five-star review!

      by Yark Chrysler Jeep Dodge Ram FIAT on 09/04/2024

  • Excellent Service Department

    5 out of 5 starsby G Kirkendall on 08/07/2024

    Had an issue with coolant loss that I couldn’t locate. Went to Yark Jeep Service in Toledo. Martin, my Service Manager, was excellent with keeping me updated and informed me I had a radiator leak (2010 Jeep Liberty with original equipment). Martin and the Service Technician had the issue diagnosed and a replacement radiator available and installed within a few days. The communication was excellent throughout the process and the completion of the work was seamless! Thank you once again Yark!!!
    • We're glad to hear that Martin and the team at Yark Chrysler Jeep Dodge Ram FIAT provided excellent service and communication during your visit. Thank you for trusting us with your 2010 Jeep Liberty, we're happy we could resolve the issue quickly!

      by Yark Chrysler Jeep Dodge Ram FIAT on 08/08/2024

  • Painless

    5 out of 5 starsby Pat from ny on 07/02/2024

    James was strait forward didn’t try to hide any fees. Went over everything thoroughly at delivery.
    • Hi Pat! Thanks for choosing to do business with James at Yark Chrysler Jeep Dodge Ram FIAT. We're happy to know your buying experience was a positive and transparent one!

      by Yark Chrysler Jeep Dodge Ram FIAT on 07/03/2024

  • Service appointment

    5 out of 5 starsby Lisa Sachs on 06/14/2024

    Martin was very professional and got the job done much quicker than I thought. Highly recommend this service department and staff.
    • Lisa, we're delighted to hear that Martin exceeded your expectations at Yark Chrysler Jeep Dodge Ram FIAT. Thanks for the high recommendation!

      by Yark Chrysler Jeep Dodge Ram FIAT on 06/14/2024

  • 2019 Dodge Ram

    4 out of 5 starsby Bruce on 04/24/2024

    Yark was able to assist when Ram was not. Ryan and the service team at Yark went above and beyond to get my truck back on the road.
    • Bruce, we're glad to know that Ryan and our service team at Yark Chrysler Jeep Dodge Ram FIAT were able to help get your truck back on the road. Thanks for sharing your experience!

      by Yark Chrysler Jeep Dodge Ram FIAT on 04/24/2024

  • Problem Solved!!

    5 out of 5 starsby CRob on 08/18/2022

    Took my 2021 Grand Cherokee in for a warranty issue, well I guess you could say it was a warranty issue. I had a very loud, annoying rattle that made itself known from pretty early on after leasing my Jeep. I finally was convinced to take it in from the manufacturer … glad I did. They found the rattle and fixed it. AMAZING!!
    • Thank you for choosing Yark Chrysler Dodge Jeep Ram! We're so happy that our trusted technicians were able to find the issue! We look forward to seeing you next time!

      by Yark Chrysler Dodge Jeep Ram on 08/19/2022

  • Purchase

    5 out of 5 starsby MarkH on 05/09/2022

    Steve Meyers was great to deal with and made everything so easy.He’s the best for sure.
    • It makes our day to read your great review, Mark! We're pleased that Steve made your visit to Yark Chrysler Dodge Jeep Ram such an enjoyable one! We look forward to assisting you again! Thank you!

      by Yark Chrysler Dodge Jeep Ram on 05/10/2022

  • Yark is a top notch dealership

    5 out of 5 starsby Lisa Dye on 02/22/2022

    Yark & Mel Knapich are absolutely amazing. I just bought my 3rd car from them and I will say I love how I always leave more thank happy. I highly recommend going to Yark and asking for Mel Knapich . You will leave there feeling like you are part of their family and with a new vehicle..Thanks Mel and Yark I love my new JEEP...
    • Thank you, Lisa! We're happy Mel and the Yark Chrysler Dodge Jeep Ram team gave you such excellent care! We look forward to seeing you for your next purchase!

      by Yark Chrysler Dodge Jeep Ram on 02/23/2022

  • Super great

    5 out of 5 starsby Emily V on 02/19/2022

    Wonderful working with Corey. Super great to deal with and makes sure you leave with the car you want and a smile on your face.
    • Thank you, Emily! We're happy Corey and the Yark Chrysler Dodge Jeep Ram team were so helpful during your visit! We hope you love your vehicle!

      by Yark Chrysler Dodge Jeep Ram on 02/22/2022

  • Yark Autobody

    5 out of 5 starsby DGCMD on 07/15/2021

    My BMW wasHit in a parking lot causing extensive damage to the driver side quarter panel and grill. Yark was very timely and getting my car in and restore it to its original image. I am very satisfied with the the end result I would highly recommend them to anybody.
    • Thank you for visiting Yark Autobody! We're so happy to hear that our team took such great care of you after your accident! We appreciate you recommending our service!

      by Yark Chrysler Dodge Jeep Ram on 07/16/2021

  • Very satisfied in new vehicle, Yark, and Dave Duncan!

    5 out of 5 starsby cweaks5005 on 04/21/2021

    I have been coming to Yark for my last 3 vehicles and have worked with Dave Duncan. He has been great, he helped me in a crunch get into a new 2021 Jeep Cherokee and I am very happy with my purchase! Dave is easy to talk to and do business with. He stayed in my price range and helped me get the new vehicle I wanted! Go to Yark, New or used and ask for Dave Duncan!
    • We can't thank you enough for being a loyal customer at Yark Chrysler Dodge Jeep Ram! Duncan enjoyed working with you during your recent purchase, and looks forward to working with you again! Enjoy your 2021 Jeep Cherokee!

      by Yark Chrysler Dodge Jeep Ram on 04/23/2021

  • Awesome Experience

    5 out of 5 starsby Happy Customer on 04/12/2021

    Ben Swonger made my experience of purchasing my new Gladiator stress free and fun. He worked hard to get me a fair price and took ample time explain all the features of my vehicle. The entire process was pain free. I am very impressed with my sales advisor and Yark Auto.
  • deceived on upgrades before buying a car

    1 out of 5 starsby tylerschuster on 09/17/2018

    I had a relatively nice experience at first. I bought a 2017 journey and even added the extended warranty for 6 years. The agent explained everything nice and explained if I wanted to add navigation to my vehicle that it would roughly be 600 or so. I was excited but then when I reached out to the service department they told me it would be more in the range of 2000 dollars. That obviously is a big difference in price and is equivalent to a down payment. They told me instead of adding nav that I could switch out the vehicle I wanted to get nav, however it was not the color I wanted, rather then making it right and adding nav at the 600 dollar price range regardless if it truly is 2000. They should not have claimed something if they were not 100 percent positive on what I could add to my vehicle.. Seems very deceiving because I would have shopped around for one that did have navigation instead of planning on adding navigation to the vehicle you sold me. I was contacted and informed that now they would be able to get it 500 dollars cheaper and that they talked to all managers to ensure they got the best price possible, that still is not even close to what I was originally told...You guys make tons of money from people daily and we are spending thousands of dollars on your expertise, the least you can do is be honest with a mistake and make it right. very unfortunate.
    • We apologize for your experience and any miscommunication that has happened. Customer satisfaction is our #1 priority and regret that this was not the case for you. We hope that any concerns you had have been cleared up after speaking to our manager. Your patronage is important to us and we hope that you will give us another opportunity to serve you again in the future.

      by melissa_f on 09/27/2018

  • David Angel made our experience terrible. Would not return.

    1 out of 5 starsby sydneylevan on 09/04/2018

    My wife and I worked with David Angel. He was rude, sexist, and even sexually harassed my wife with me sitting right there. He stated that he gets most girl's phone numbers from work. He told us several times that we would not be buying a car as it was close to closing time. We returned the next day to try again, asked for a different salesman, and was told no and taken right back to David Angel, with them stating, "He's a good guy". We left immediately and were very upset with the whole experience, especially since we have had a great experience at Yark Toyota while we bought 2 cars, one in December 2017 and one just about a week ago.
  • Dave Sgro is the BEST in the Business!

    5 out of 5 starsby michelleish on 06/20/2018

    Have worked with Dave on our car-buying needs for many years. Wouldn't work with anyone else! Exceptional service, no BS, no hassles.
    • Thank you for your review! We appreciate knowing you had excellent service and look forward to serving you again in the future!

      by melissa_f on 09/04/2018

  • Excellent Service at Yark Jeep / Dodge

    5 out of 5 starsby Lightfoot on 05/21/2018

    I had an sporadic and unidentifiable problem with my 2011 Jeep Wrangler''s brakes. After thorough testing, Yark service techs found an extensive problem and resolved it completely and under budget to my great satisfaction. My Wrangler runs and brakes like new again. Thank you Yark!
  • Factory Recall

    1 out of 5 starsby SaraPoo on 09/05/2017

    Got a recall notice for our car, and called Yark at the instruction of the manufacturer. Yark said they did not have the parts on hand but will call to make an appointment once the parts came in. A few days later, got the call to come in on September 1 at 8am. Got there early and watched Angela go through diagnostics on the car, then was led to the waiting room. 40 minutes later, I am informed that nobody ever ordered the parts and that they will have to be ordered. Asked Angela if I could speak with a manager and she said that the manager will tell me the same thing. Still no resolution, other than being asked by email to provide a review. Well, here it is. You have earned it.
    • We apologize for your experience and any miscommunication that has happened.

      by melissa_f on 09/13/2017

  • Definitely recommend this place!

    5 out of 5 starsby Nickd78 on 06/15/2017

    I dealt with David Duncan and I would recommend him as the guy to see. Overall my experience was seem less! I never felt pressured or rushed in any way. They had plenty of cars to choose from which made finding my new Jeep Grand Cherokee easy! Thank you David and the entire Yark team! I will be back for sure!
    • Thank you for your great review and recommendation! We appreciate your business and look forward to serving you again in the future! If there is anything more we can do for you, please let us know!

      by melissa_f on 06/20/2017


About our dealership
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop