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Customer Reviews of Vallery Ford

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4 reviews
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  • Incompetent Sevice

    1 out of 5 starsby Paul Cyrus on 12/13/2024

    Bought a car there. While doing the title paperwork, after they'd already accidentally combined 2 addresses into one that doesn't exist and we corrected that and started to paperwork over the 2nd time they had a typo in my wife's name, so we asked them to correct that and they said oh sure we can do that afterward. When we got the title paperwork they changed my name to the incorrect name they'd had for my wife so they were both wrong. Had to get in contact with a manager, which took several days for some reason. They were very unhelpful and unapologetic about the whole thing, would not recommend.
  • Easy Sales Process

    5 out of 5 starsby Leroy on 02/15/2019
    updated 02/22/2019

    Wow. The entire process was smooth and friendly. Love my car. Thanks again, Darlene!
  • Great Shopping Experience!

    5 out of 5 starsby John on 01/27/2019
    updated 02/01/2019

    Vallery Ford makes it so easy. They are always so friendly and help me every step of the way. I buy all my cars from them!
  • Vallery Ford Treated My Family Right

    5 out of 5 starsby KennyD1978 on 04/01/2016

    I have bought my last 5 cars from Vallery Ford. My salesperson, Keith, did a wonderful job. I wasn't pressured at all and the whole process is always a breeze!

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About our dealership

Vallery Ford (www.valleryford.com) is a full-service Ford dealer located in the heart of South Central Ohio in historic downtown Waverly. We offer new Ford cars, trucks, SUVs, crossovers, vans, as well as preowned vehicles and award-winning service and parts departments. Vallery Ford has been a household name in automobile sales and service for over 100 years!

You can purchase a vehicle from anyone. But Vallery Ford makes the experience enjoyable! With the friendliest sales people in the business and the most transparent buying process in the industry, other dealers don’t even come close to our level of customer satisfaction! The big-city guys may have hundreds of cars stacked on top of one another, but they also have over-crowded showrooms, pushy sales people, and impersonal service. We pride ourselves in taking care of our customers, anticipating your needs, and exceeding your expectations each and every time! Stop by and learn why our customers come back time after time.

What sets us apart
Top-Rated Dealer for Customer Sales Satisfaction in Ford Motor Company Cincinnati Region
Top-Rated Customer Service Satisfaction in Ford Motor Company Cincinnati Region
Proud Sponsor Waverly Girls Youth League Softball
Proud Sponsor of Waverly High School Performing Arts
Proud Sponsor of Pike High School Performing Arts
Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Television
  • Vending Machines