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Customer Reviews of Bob Howard Honda

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927 reviews
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  • Excellent bodywork.

    5 out of 5 starsby Herbert on 07/31/2024

    Bob Howard worked well with my insurance, was communicating during the process and delivered it on time.
    • Herbert, thank you so much for the positive review!

      by Moses Jenkins on 08/01/2024

  • Oil change

    3 out of 5 starsby Civicdriver on 06/05/2024

    I was a little frustrated. Everything was done at a timely manner but when I went to pick up my car it was left in front unlocked with the lid popped open
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Villalobos on 06/10/2024

    • Thank you for speaking with us about the inconvenience you experienced after your service visit with us. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at bgoodner@BobHowardAuto.com. Brett Goodner, General Manager

      by Customer Service on 06/10/2024

  • First ever review!

    1 out of 5 starsby Brandon Johnson on 06/04/2024

    First of all I want to state that I have never left a review before anywhere, whether good or bad, but feel compelled to do so in this situation. I've purchased a new vehicle with Bob Howard before and had a good experience so we naturally went back to purchase again, unfortunately this experience was quite different. The sales lady, Leslie, was excellent but once we started discussing details with the sales manager, don't remember his name, it went south fast. His "better than you" attitude and argumentative demeanor was surprising. Obviously we walked out to do business with people who respect their customers...
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Villalobos on 06/06/2024

  • Oil change

    5 out of 5 starsby JThomas on 06/03/2024

    They were very quick and efficient!
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Mia Terrence on 06/04/2024

  • First oil change

    5 out of 5 starsby ardavila84 on 05/25/2024

    Despite being short handed, they made sure my car was taken care of in a timely manner.
    • We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

      by Sara Thurston on 05/27/2024

  • Basic oil change

    5 out of 5 starsby Mrunivrs on 05/21/2024

    I recently had an oil change at Bob Howard Honda. My service advisor Ashley Burns was great and professional.
    • We're delighted to learn about your positive experience and the great assistance provided by Ashley! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

      by Sara Thurston on 05/21/2024

  • fast service

    5 out of 5 starsby Frank y on 05/18/2024

    Get my car in and out in a day that I was not expected it’s really fast and also get yourself taken care of thanks to curt
    • We're delighted to learn about your positive experience and the great assistance provided by Curt! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

      by Sara Thurston on 05/20/2024

  • Great

    5 out of 5 starsby Warrenichi on 05/17/2024

    Easy to make an appt, service advisor was great. Service didn’t take long. Everyone was great.
    • We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

      by Sara Thurston on 05/20/2024

  • Transmission

    1 out of 5 starsby Deborah Troy on 05/17/2024

    Our service advisor, Kristian Ludington, was amazing as usual. Issue was having to have a Honda transmission replaced at 100,800 miles. Only days after being told transmission fluid level was great and fluid was clean. Not one warning light until the vehicle shut down while driving home from doctor's appointment.
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Driscoll on 05/17/2024

    • Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner, General Manager bgoodner@BobHowardAuto.com

      by Customer Service on 06/03/2024

  • Bob Howard Honda service

    5 out of 5 starsby Deborah on 05/11/2024

    Bob Howard honda did a fabulous job on my Honda Odyssey. Ashley communicated with me every day, sometimes several times, to keep me informed on what was going on. She was awesome!!!
    • It's fantastic to hear that you had a great experience and that Ashley provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 05/14/2024

  • Great service department

    5 out of 5 starsby Erock08 on 04/26/2024

    Very fast service and easy process. Customer service was top notch, and they were incredibly clean and courteous.
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 04/29/2024

  • Bob Howard Honda

    5 out of 5 starsby Mike C. on 04/18/2024

    They went out of their way to be accommodating, as I needed an automobile in a hurry.
    • We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 04/19/2024

  • traveling back home

    5 out of 5 starsby jllmnr10 on 04/16/2024

    Our vandalized car was repaired that day while trying to get home. Whole staff was accommodating and helpful
    • Bob Howard Honda stepped up to help you out during a tough situation. It's great to hear that we were accommodating and got your car repaired quickly.

      by Sara Thurston on 04/16/2024

  • Bob Howard Honda service appt

    5 out of 5 starsby Peter J on 04/10/2024

    the service at Bob Howard Honda was excellent. As soon as I pulled into the service bay,Curt came to my car and checked me in. The appointment was on time and when extra service was needed, I was informed immediately for approval. They were quick and professional at all times.
    • It's great to hear about your positive experience at Bob Howard Honda! Curt and the team's promptness, professionalism, and communication about extra services contribute to a seamless and satisfying service visit. Thank you for choosing us!

      by Sara Thurston on 04/11/2024

  • Overall great

    5 out of 5 starsby Warrenichi on 04/08/2024

    From everyone I encountered that worked there, nothing but professionalism and character. Highly recommend this dealership
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 04/09/2024

  • Great service

    5 out of 5 starsby MarthaG on 04/03/2024

    All the staff were super polite and accommodating. Definitely recommend them if you are needing work done on your vehicle.
    • We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

      by Sara Thurston on 04/05/2024

  • Sales

    5 out of 5 starsby Patricia on 03/22/2024

    The salesman was very respectful and did not pressure me at all. The new car manager called me within days and solved a problem I had with finance to my satisfaction.
    • That's great to hear! We're glad that the salesman was respectful and didn't pressure you, and we're pleased that the new car manager was able to solve your finance problem to your satisfaction. We appreciate your feedback and look forward to serving you again!

      by Sara Thurston on 03/25/2024

  • New battery

    5 out of 5 starsby Shirley on 03/11/2024

    So pleasant and got me in that day. I was from out of town and stressed. Jack helped so much, very happy
    • We are delighted to hear that Jack provided you with such helpful and pleasant service, especially during a stressful time being from out of town. We're glad we could assist you, and we appreciate your feedback.

      by Sara Thurston on 03/12/2024

  • Honda civic

    5 out of 5 starsby Freddie Utt on 03/10/2024

    Buying the car was easy, and I had all of my questions answered.
    • We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

      by Laura Villalobos on 03/11/2024

  • Fantastic experience and now we have a family friendly vehicle

    5 out of 5 starsby Carson Moore on 03/01/2024

    We wanted to lease a Honda CRV and the dealership made it happen for us, very quickly and with no issues. They were kind, helpful, and very informative. Our salesman, Kyle, was so pleasant to work with.
    • We're delighted to hear that you had a positive experience leasing a Honda CR-V with us! Providing a quick and seamless process, along with kind and informative service, is what we aim for. It's great to know that Kyle, your salesman, contributed to making your experience pleasant. Thank you for choosing our dealership, and we appreciate your recommendation. Safe travels in your new Honda CR-V!

      by Sara Thurston on 03/05/2024

  • The vehicle being serviced

    4 out of 5 starsby Bob Howard on 03/01/2024

    First time here at Bob Howard Auto service shop customer service is good
    • We're glad to hear that you had a positive first-time experience at Bob Howard Auto service shop, and that you found the customer service to be good. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future. Safe travels!

      by Sara Thurston on 03/04/2024


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About our dealership

Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.

ESPAÑOL

Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area