Customer Reviews of Bob Howard Honda
Review type:
Bob Howard Honda
Smooth A123 routine service
by George T on 04/16/2022Gino was my adviser. Very pleasant and professional. Smooth visit! Had A123 service, took just over 2 hrs start to finish.Thank you George for your kind words for Gino! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Excellent Service
by Cajun Ken on 04/16/2022Gino at Bob Howard Honda was my service advisor and did a fantastic job. He understood the problem and got it taken care of promptly. He has helped us several times and very thorough. We appreciate his efforts and consistency at Bob Howard… Honda.Thank you for your kind words for Gino, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Bob Howard Honda The best dealership
by William Hurt on 04/15/2022Excellent service, Friendly & efficiency!Thank you for your kind words for our staff, we appreciate it!
Respect to the sales team
by Robert on 04/14/2022The sales team in my opinion did very well. With but a trickle of new vehicles coming to the dealership to sell, and not having but a few vehicles on the lot to show potential customers. It must be difficult to stay motivated. They showed… me respect and professionalism all throughout my transaction. Answering all questions I had and making the time spent their more comfortable. They seemed to be knowledgeable about all the workings of my new 2022 Ridgeline RTL-E. The walkthrough of the truck was short with a lot of new electronics to learn. Overall great job!Thank you for the review, Robert! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new 2022 Ridgeline RTL-E and have a great day!
Got it done!
by AJ on 04/14/2022The work was completed satisfactorily and the service advisor was very capable and personable. It took longer than I would have liked (2.5 hrs) for a 10,000 mi oil change and review Guess I picked a busy day. And the clerk that checked me… out needs more training. I bought a service warranty when I bought the car and she didn’t know what that was. Her customer service skills were not very good either. She finally called my advisor back in and he immediately saw my record and got me on my way. Not trying to get her in trouble, she’s probably new, but she needs more training.Thank you for being our customer, we appreciate your kind words and feedback. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
The technician who filled up the oil forgot to put the oil cap back.
by cy on 04/14/2022The oil spilled out after I drove away for 5 miles; when I returned and asked to clean up the oil spill, the technician only cleaned very little of the oil spill.Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@bobhowardauto.com
It’s Service Time
by Bre P on 04/14/2022Today’s service experience with Kristian was friendly, professional and quick!Thank you for your kind words for Kristian, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Friendly & fast!
by B Watson on 04/13/2022Great service, helpful staff and work done in a timely matter. Happy to find a place to trust with my car maintenance.Thank you! We are glad our staff provided you with an enjoyable experience. We look forward to your business with us again!
Email or text please
by Mark on 04/13/2022Bob Howard sends me emails and texts because it's convenient for them but they don't allow email or text reply. I don't have time to call. I need to be able to email or text back. MarkHi Mark we do have a solution for this. Please feel free to email me and I will get you into contact with whoever you need to get with. Thanks, Brett Goodner | General Manager bgoodner@bobhowardauto.com
Great service
by Janice Bricker on 04/13/2022Service was performed as requested and in timely manner.Thank you. We're glad that you had an excellent experience with your recent service visit.
Always great!
by Okie Steve on 04/12/2022Gino is always on top of things, great guys!Thank you for your kind words for Gino, we appreciate it!
Thanks
by Rob on 04/12/2022Service shop was clean, techs were polite and prompt, and they did a good job. Service advisor CJ was awesome, professional, and did a great job explaining what the problem was/is.Thank you Rob for your kind words for CJ! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Quick and easy, nothing hidden, kept us updated. Gino & team are awesome!
by JM on 04/12/2022Hassle free.Thank you for being our customer, we appreciate your kind words!
Bob Howard Honda’s Service Rep Gino is AMAZING!
by Ashley on 04/12/2022Gino was able to get me in and out in the time frame I had to get to another appointment. He was fast and honest. Thank you!Thank you for your kind words for Gino, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience!
Very happy customer
by K Ice on 04/11/2022Gino was my service advisor and he did a great job communicating with me.Thank you for your kind words for Gino, we appreciate it! We thank you for your business and look forward to your next visit!
Starter that passed their test failed a few days later - had to have towed
by Cher on 04/10/2022Took car in believing starter was bad. Sold us a new battery (probably needed), ‘tested’ and said starter was fine. Four days and a $200 tow later, had new starter from Metric Motors - no more problems. Learned my lesson.Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com
Quick and easy service.
by Dan on 04/10/2022Quick and easy oil change and tire rotation.Dan, we are very happy to hear that we were able to provide you with an enjoyable service experience! Thank you for your business and we look forward to your next visit!
Unacceptable Repair
by JaLene Alato on 04/09/2022I needed a new ignition and was told it would be replaced and I would receive two new keys. I bought it to the Honda dealership so the car could be programmed with my door locks and such. After waiting on my car from Tuesday around 12:00… I was told it was finished on Friday late so I picked it up Saturday morning. The two new keys do nothing but start my car (no reprogramming). I have to use my old key to unlock my car then the other to drive. They did not replace with the same system. I will not do business here again and will contact the manager asap.Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com
Service
by A on 04/08/2022Dislikes, I went in for one thing and they didn’t check it before I left, had to come back and pay for something else. Not a happy camper!Thank you for informing me about your situation. Please know that we are looking into your concerns, Larry Palin the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com
Great and caring customer service
by Bruce on 04/08/2022I was concerned about a service light and saw not light on a 2021 passport that came on. I called and they listened to my concern and got me in right away. When I arrived they got to my car right away. They were friendly and professional.… Once checked in they actually get up and walk to the lobby and show where restroom, refreshments, and seating area are. I will be getting all my services here from now on instead where had been going.Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit! We look forward to welcoming you back.
Pleased
by Long time customer on 04/08/2022Very pleased with the attention and service professionals at Bob Howard Honda.Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Bob Howard Honda invites you to visit our car & truck dealership in Oklahoma City, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Oklahoma City area's most trusted Honda dealers.
ESPAÑOL
Bob Howard Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Oklahoma City, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Oklahoma City.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
by Sara Thurston on 04/19/2024