Herzog-Meier Volvo Cars
Today 9:00 AM - 8:00 PM
Customer Reviews of Herzog-Meier Volvo Cars
Review type:
Best EVER Experience Purchasing a Car.
by Beth on 03/31/2025
updated 04/08/2025
We had the pleasure to work with both Stephanie and Saige. From the start, they were honest, direct, attentive to our concerns and respectful of our questions. We left with a beautiful new Volvo and feeling as though we bought it for a… very fair price. Initially, we had two different car makes in mind... Volvo and Lexus. Our experience at the Lexus dealership in Beaverton was horrible. Their sales approach was through humiliation. Our experience with Saige and Stephanie at Volvo was the opposite. After we bought our Volvo we drove away knowing that we purchased the better car, at a better price and through a dealership with a maintenance department which we know will continue to support us as clients. We highly recommend Herzog-Meier Volvo!
48 reviews
Sort by:
Best EVER Experience Purchasing a Car.
by Beth on 03/31/2025updated 04/08/2025We had the pleasure to work with both Stephanie and Saige. From the start, they were honest, direct, attentive to our concerns and respectful of our questions. We left with a beautiful new Volvo and feeling as though we bought it for a… very fair price. Initially, we had two different car makes in mind... Volvo and Lexus. Our experience at the Lexus dealership in Beaverton was horrible. Their sales approach was through humiliation. Our experience with Saige and Stephanie at Volvo was the opposite. After we bought our Volvo we drove away knowing that we purchased the better car, at a better price and through a dealership with a maintenance department which we know will continue to support us as clients. We highly recommend Herzog-Meier Volvo!Herzog-Meier Sales, Stephanie Tichenor- Extraordinary Service
by Pete Portland on 01/14/2025Stephanie Tichenor, over 2 years ago, picked up our inquiry about EVs and carried it through to delivery of our 2025 EX40 3 days ago. She steadily and patiently provided answers to all of our questions over that time; never gave us… anything but straight scoop; refreshing that. Particularly, she was helpful amidst Volvo's model changeover from the XC40 Recharge. She reliably gave us info that helped us make our decision. She represents the stellar quality with which we have always associated Volvo - this our 3rd in 40 years! And, her candor and gracious manner certainly "kept us in the fold" as we moved toward acquisition of this product. We're grateful for her help.Cheerful, friendly and patient!
by John N on 12/05/2024Doug was friendly, knowledgeable, and particularly patient as we considered leasing options and negotiated the process. He put us at ease and made the process easy. Nothing seemed stress him out and he seemed to get what we were looking for… in a new EV Volvo."Top-Notch Service and Honest Sales: Stephanie & Saige at Herzog Meier
by John and Shelley on 10/10/2024We recently purchased a pre-owned Volvo XC90 from Herzog Meier, and I can't say enough good things about our experience with the sales team, particularly Stephanie and Saige. They were stellar communicators, empathetic, and incredibly… attentive to our needs. We had been searching for the right vehicle for months, and Stephanie and Saige worked through the intricacies of our requests to help us land the perfect fit. Their honesty and professionalism in the sales approach at Volvo stood out to us. They truly went above and beyond to ensure we were taken care of. I highly recommend Herzog Meier and the exceptional team they have in Stephanie and Saige!Excellent Customer Service
by Jeannette on 09/23/2024We bought our first Volvo at the Beaverton store in 2022 and were so happy with the service that Stephanie provided that we went back this year (2024) when we decided to make a change in cars. We so enjoyed working with her that we… contacted her immediately. In the end we did not purchase a car and decided to wait but we wanted to commend Stephanie's superior customer service - from her helpfulness, timeless and creativity in terms of helping us to think through options. Even after we told her we were not going to buy a car at this time she was gracious and understanding. We will definitely stay in contact with her until the time is right for us - and will request her support.Bought a car in what seemed like record time
by D and C on 08/10/2024Arrived at Herzog-Meier at Noon for an appointment with Keith, but since Keith was busy with other customers, we were helped by Saige Li, the friendly person at the central desk. After introducing ourselves and describing what vehicle we… were interested in, Saige brought the car to the sales floor, handed us the keys, and sent us off on our test drive. We spent more than half an hour thoroughly trying out the car around Beaverton. When we returned, we had a brief conversation with Saige about our offer and shortly afterwards had an acceptable counteroffer. Saige advised us that her finance colleague was busy and suggested that we come back in an hour and fifteen minutes for his next-available appointment. Meanwhile, Saige gassed up the car and had it washed and cleaned. We had lunch at nearby Tom’s Pancake House, a local institution, and returned the Herzog-Meier promptly at 3:00pm. Thomas Prevost, the friendly finance manager, requested an additional 15 minutes to finish preparing the sales documents and registration paperwork before inviting us into his office, and by 3:45 Saige was ready to affix the temporary registration sticker to the rear window, pose for a photo, and wish us safe travels. Total time at Herzog-Meier: about 2 hours, 15 minutes.Very Happy
by Pam Joyner on 06/10/2024We had an excellent experience with Saige. Knowledgeable, easy to talk to, and delivered on what we needed.Friendly & Helpful
by Ryan S on 05/17/2024The sales staff at H-M Volvo are fantastic! The sales team made my recent experience buying a pre-owned car easy & fun. Friendly service and expert Volvo knowledgeable from the whole team.Easy!
by Dave on 03/25/2024Worked with Stephanie over email to arrange transportation of the exact vehicle I was searching for, and came in on a single afternoon to finalize everything (including trade-in) and drive off with a new EV. She also helped resolve and… repair minor issues from transit. Very helpful and made the experience effortless.Volvo Customers For Life!
by Gordons on 12/12/2023Stephanie at Herzog Meier a did all of the work, helping us with the timing of our trade in and navigating the seamless purchase process.Great Service
by Heidi Ericksen on 12/02/2023Stephanie was great to work with, she listened and worked very hard to find us exactly what we were looking for! Excellent communication and extremely professional.Best Ever!
by DeAnna on 08/09/2023I was searching for a specific car with specific features and miles. I found the car at Herzog-Meier Volvo and got in touch with Saige and Stephanie. Saige walked me through the process to put a hold on the car and Stephanie sent me a… video of the car after detailing. There was a delay and Keith stepped in to move things forward. I got just what I wanted and enjoyed every step in the process. Great people - Great Service - a class above the rest.Great Service Dept
by Steven W on 06/21/2023Service department that is very efficient and a great experience.Service is great
by C ba on 06/15/2023Jenna and her team were very helpful!Easiest purchase experience we've ever had
by Joe B on 05/23/2023Ordered and purchased a 2023 V60 through Stephanie and team. Was treated to the easiest auto purchase experience we've ever had. Stephanie kept us up to date on the order status throughout the entire time and was a pleasure to deal with.Best car buying experience ever.
by Mindy McCartt on 05/22/2023Just walked into Herzog-Meier on Sunday at 5:00 pm with no appointment and no intention of buying a car. Not only did they give me a great deal, but they also called back their finance person and the detailer after they had gone home for… the night, so I didn't have to come back to finalize my purchase another day! (I live 90 miles away) Outstanding Service from everyone who helped us, but especially our salesman, Doug! I couldn't be happier about the whole purchasing process but especially my brand-new 2023 Gray XC 40!Best place to buy a Volvo!!
by GregoryR on 05/02/2023Highly recommend not only the 2023 XC60, but the team of Stephanie and Keith at Herzog Meier Volvo in Beaverton, Oregon. I hate the car buying process, but these guys were straight forward and no B.S., beginning to end.Just the right XC90 Recharge
by Christopher O on 04/10/2023We’ve been stalking CPO XC90 Recharges online to find just the right one. Herzog-Meier had just the right one and did a great job making our deal happen. From my trade-in to helping finalize the purchase Graham Beattie was an excellent… resource in making it all happen. The dealership had great resources (namely, Thomas) to help me settle in to the car and hit the road comfortably and confidently.Easy EV purchase!
by Evan C on 03/31/2023Doug at Herzog-Meier Volvo was wonderful to work with for our first EV purchase. He was friendly, responsive, and knowledgeable. Even though we test drove several models, Doug was always happy to help with a smile and a joke. He even made… the car buying experience enjoyable for our two kids, which is no easy task. We will definitely buy our next vehicle from Doug at Herzog-Meier Volvo.Best Car Buying Experience in my Life
by Andrew Jonca on 03/23/2023This is not just a dealership. Our visits there felt like being surrounded by an extended family. The word 'dealership' is associated in my mind with meeting pushy people, whereas at Herzog-Meier I would not just helpfulness but true… warmth, true smiles, true care.Amazing Service
by Kay on 02/11/2023Herzog-Meier Volvo made the buying process very smooth. Stephanie was great to work with and always very informative. The service department was also very helpful and walked us through every step in the process of operating our new vehicle.… We will definitely be repeat customers when the time comes.
About our dealership