Chevrolet of Bend
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Customer Reviews of Chevrolet of Bend
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Chevy of Bend is the best!
by Wiggy66 on 12/16/2024
Johnathan helped me to purchase my dream truck! Will drive the 100 miles again to purchase next time.
130 reviews
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Chevy of Bend Rocks
by Bowzgirl on 01/31/2015My appointment was set quickly and I was provided with a rental car as repairs would take a couple of days. Jeff kept me abreast of my cars condition.Diesel head gasket repair
by hisdiesel on 12/01/2014Felt like I was getting an honest diagnosis but the clincher for me was when the dealership matched a the price of a smaller competitor. That, along with the fact that there is a 50k or two year warranty backing up the work makes me feel… comfortable. The service person (Jeff) was friendly and professional.Satisfied customer
by CassieRae on 09/07/2014I brought in my Chevy Sonic. The routine maintenance was handled with great care. My car was cleaned inside and out with special attention to sap on the windshield. The complimentary shuttle service was greatly appreciated. Bret B. is… very conscientious and helpful. I am well-satisfied with the care of my precious car.Horrible service in the service department
by bhughes1012 on 02/11/2014updated 04/27/2025I recently bought a 2004 Jeep Cherokee from the Chevrolet Dealer in Bend OR. This was the second vehicle we had purchased from this dealer in the last 4 months. The sales staff we worked with were helpful and friendly. The problem started… when after having the vehicle for only a week and a half we started to hear a bad popping sound when driving, especially when turning or going over bumps. We had gotten the extended warranty so that we would have a hassle free, reliable vehicle to have in the future. When we brought it in to the service department they said that it would be a $1000 dollar repair, which wasn't covered under the extended warranty. When asked if they had found this when they did there over 100 point pre-sale inspection the sales department manager quoted "We had seen that upon inspection but did not fix it because it is not a safety concern." I could not believe that he had actually just said that. What I got out of that comment was this dealership is knowingly selling vehicles with broken components to customers. When asked if they would cover the expenses of this repair they refused and now I have a $1000 repair that I have to cover only a week and a half after purchasing this vehicle. My advice to anyone is to stay away and not purchase a vehicle from the Bend OR Chevy dealership because there is a good chance that you will be buying a vehicle with broken components. The most frustrating thing to all of this is that the service department knew that these components were not functioning correctly and they did not address them before selling this vehicle to us. I would not recommend this dealership to anyone and I will never be going back for further purchasing or service.Thank you for taking the time to share your feedback. I apologize that your first visits to our Service Department were not satisfactory, and I appreciate your willingness to work with us to resolve the issue. Should you have any further concerns, please do not hesitate to contact me. Thank you, Steve Burnett, General Manager
About our dealership
Thank you for sharing your experience! I'm thrilled to hear you found your dream truck at Chevrolet Of Bend. I truly appreciate your willingness to drive the distance for our service, and I look forward to assisting you again in the future. Safe travels and enjoy your new truck! Sincerely, Christopher Wilson- General Sales Manager
by Chevrolet Of Bend on 12/17/2024