Customer Reviews of Mercedes-Benz of Bend
Review type:
Outstanding experience with these guys!
by KBrennan on 08/30/2022We felt welcomed from the moment we inquired on a vehicle! They were so helpful, quick to answer any question and truly made the experience positive. Our sales person Cash was outstanding and made the whole process fun and exciting! Highly… recommend!Dee Enger
by Deanna7 on 08/08/2022Very pleased with service,sales person personable and answered all questionsCheryl
by Cheryl l on 08/18/2021Great team, professional and easy to work with.Cheryl, we're glad to hear you enjoyed your visit.
Used GLE 350
by G Ro RN on 08/06/2021Wonderful, friendly experience with Cash McConnell!We appreciate your positive review of your recent experience with us!
Mercedes Benz of Bend
by CMKuehl on 04/29/2021The staff at Mercedes Benz of Bend are the best! They are professional, knowledgeable and fun! The process was no pressure and I was offered lots of purchase options. If you are in need of a new Mercedes or quality pre-owned vehicle,… start at Mercedes Benz of Bend!!Cmkuehl, thank you so much for the positive review!
Great Buying Experience
by Peter Marana on 10/26/2020I just bought a 2018 F150 Limited and it was the most professional buying experience I have ever had. I enjoyed working with Cash McConnell who was attentive, honest, energetic and great with follow through. I would give him ten stars if I… could.Peter, we are very happy we could provide you with a positive experience!
Purchase of new Mercedes E450 at Mercedes of Bend
by JimE450 on 04/13/2020Mercedes of Bend was excellent to deal with. They consistently went out of their way to make my buying experience as good as it could be. I would not want to change anything in the way they have treated my new car buying experience. It is… best in class - Best bar none. Jennifer and Erich were two the best sales people I have ever dealt with.Congrats on your new car! We're glad to hear we delivered such a great experience.
Excellent
by Denniso on 12/31/2019I have done business with this Mercedes Benz dealership for 19 years (different owners over that time) and have been completely satisfied with their service. The work has always been performed professionally and to my satisfaction. The… staff is friendly, helpful and they pay attention to detail.Thanks for the feedback. We're happy to hear you had such a positive experience with our team!
Mercedes of Bend
by Kimberly on 12/06/2019Jennifer at Mercedes of Bend makes the car buying process so easy and stress free! And Malia and Cash are amazing! They go above and beyond! Love this place and spread the word to everyone! Thank you Mercedes of Bend!!!Kimberly, we're so glad to hear that Jennifer and the rest of our team were able to go above and beyond your expectations!
Awesome
by Rhino girl on 11/02/2019updated 11/08/2019I had a great experience at Mercedes Benz of Bend!! Verak Maska listened to what I was looking for. Gave me great options to look at and then narrowed it down to what I actually was wanting and looking for! Everything was simple and smooth… with the car buying!Thank you for your review. We’re happy that you enjoyed your buying experience with Verak!
Purchase experience makes a difference...that means the ‘Can do’ staff!
by Dobirdie on 10/15/2019updated 10/21/2019Our auto search led us to multiple dealerships and different brands. The buying experience, cooperation, honesty, professionalism from our sales rep, to the parts department manager to the store GM herself actively involved in every aspect… of the deal to ensure a transparent process and competitive offer was the best I’ve experienced, and honestly what should be expected from a premium brand. Thanks to Malia & Jen for their execution and reinforcing our loyalty to the Mercedes brand and Bend dealership!Thank you for taking the time to let us know about your experience. We hope you have a great day!
Excellent experience
by SandyHe on 09/29/2019Had the most wonderful experience working with Jennifer and Dean at Mercedes of Benz when I bought my pre-loved Lexus. They were awesome from beginning to end. Even when I had to go out of town suddenly they delayed my pick up of the car… and were simply the best car buying experience I've ever had.Sandy, we are very happy we could provide you with a positive car buying experience!
Great Experience
by KJM on 09/23/2019Very professional. Friendly. None of the back and forth games common to many car dealerships. Verak was great to work with.We appreciate your positive review about your recent experience with us!
Mercedes GLC SUV 2020
by Larry L. P. on 09/19/2019Terry was very pleasant, knowledgeable, and efficient.Thank you so much for the positive review!
New Mercedes GLC 300
by Bushes100 on 05/31/2019Just bought a new Mercedes in Bend OR. Great place with excellent people. They care!!Thanks for your review and congrats on your new Mercedes!
2019 Mecedes Benz GLA250
by REH,77777 on 04/03/2019updated 04/08/2019Sales staff knowledgeable and helpful.We're happy to hear you had such a positive experience with our team!
Best car sales experience ever!!!!!
by Lunalondon on 07/19/2015We stopped by the dealership on a Saturday afternoon to look at a car, the sales staff was incredible, helpful and very knowledgable. We never felt hurried or pressured into buying. We are ever happy with our ML and the service we have… recieved at Mercedes Benz of Bend, and I would highly recommended Asking for HamletThe best!
by GladysW on 07/17/2015About a year and a half ago, after having had the worst experience at Chevrolet of Bend, my husband and I decided to see what Mercedes-Benz of Bend had. We each purchased a vehicle. Since then, because my husband likes cars, we have… purchased several cars from this dealership. Everyone on the sales floor and into service, have been extremely professional and gracious. I have recommended friends to this dealership and I know at least one has been by and purchased a car from them a couple of times. I would highly recommend them to anyone.Great experience with Mercedes of Bend
by hanri on 07/17/2015I live in Los angles and when visiting bend with family in 2011 And came across Mercedes dealership in bend, I saw a S550 at a GREAT PRICE, end up buying it And drove it back. great service, Very happy, So much so came back this year and… got a SL55 ,,love it. the only draw back is every time i buy a Mercedes I gotta fly or drive to bend Oregon ,,12 hours ..thank you guys for the great experience...P.S any new Deals ?Another Dissatisfied Customer
by formercustom1 on 05/28/2015The review by "formermbzfan" is right on. This dealership is very dishonest and the employees (especially the new car manager) are very deceitful. You would be much better served to drive to Portland, or Seattle, to buy that new or used… car instead of this untrustworthy dealership. As the other reviewer put it, they like the "bait and switch" technique. Why the Attorney General of the State of Oregon does not look into their practices is beyond me.Thank you for your review we appreciate your feedback. We are sorry to hear you did not have a good buying experience at Kendall Mercedes-Benz of Bend. Please know we truly do appreciate your business and value you as a customer. We would like to address a couple of issues that you mentioned: we would never bait and switch at our dealership, this would conclude that our dealership sold you a different vehicle than the one you were originally interested in. The vehicle you purchased was the exact same vehicle that you came in to purchase and for the exact price we agreed to before you drove from Idaho. The trade-in value of your vehicle did change as we did not see your vehicle until you brought it from Idaho and after a detailed inspection we found it was not in like new condition. We reevaluated your trade-in value and gave you a Very Fair Value. In an attempt to make this a pleasant buying experience, and show you our appreciation for driving from Idaho, we also made dinner reservations for you, and also assisted with hotel reservations. We attempted to give you excellent customer service as we do for all of our customers and we are sorry you feel that we failed you on that front. We would like to take this opportunity to discuss your experience further and bring you back to the Kendall family. Please call the dealership at your earliest convenience to speak with our General Manager
Mercedes Benz Of Bend
by jonwin on 08/03/2010We couldn't be happier with our purchace or the service we were given by Kenny and Jennifer at the Benz Dealership in Bend OR. We were a little unsure if anyone could get us a loan with our current credit or how people in a "high end"… dealership would view us after seeing our credit. But we were treated like royalty from the get go and they fought to get us approved for a loan. So if you need a car, (I think they can get Toyota's also), get down to Bend to buy it at Mercedes Benz.. Jon and Linda
Mercedes-Benz GLE-Class
Mercedes-Benz GLA-Class
Mercedes-Benz GLB-Class
Mercedes-Benz of Bend is proud to sell and service Mercedes-Benz vehicles in the Bend area. With models like the new C-Class, GLC, and GLA, we have something for every taste. Browse our new Mercedes-Benz inventory to check out the model you've been eyeing. If it's a used car or truck you're looking for, Mercedes-Benz of Bend has a huge selection of Certified Pre-Owned vehicles too.
- Complimentary Drinks
- Complimentary Coffee
- Shuttle Service
- Cable Television
- Television
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
by Genesis Amador on 08/11/2022