Ron Tonkin Kia
Today 8:30 AM - 7:00 PM
Customer Reviews of Ron Tonkin Kia
Review type:
Great Service
by David Hutchinson on 12/06/2024
Responded quickly to my inquiries and the entire staff was very helpful and friendly.
12 reviews
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Great service experience
by Sarah on 02/01/2025updated 02/06/2025I got an appointment quickly and everything was taken care of as promised. The service attendant i worked with was very good!Sarah, we're delighted to hear that your experience with our service team at Ron Tonkin Kia was smooth and efficient. Thank you for sharing your positive feedback!
Car service
by JR on 01/30/2025Great service and friendly peopleThank you for your support of Ron Tonkin Kia!
Always a great experience!
by Rich T on 01/03/2025Every time I come in for service, the staff here makes sure Iām taken care of. When I arrived at my latest appointment they were extremely busy, but I was still treated with the same high level of customer service!Rich, we're delighted to hear that our team at Ron Tonkin Kia consistently provides you with excellent service. Thank you for your patience and kind words! We look forward to seeing you again in the future.
Taken on Trade
by J Close on 12/06/2024The sales and other staff were very friendly and professional. The terrible experience stemmed from the price negotiation, as it often does. I had a platinum Ford Expedition in good condition and I knew from market research it wouldā¦ probably sell at a dealership for in the low $20,000s. I am pragmatic and understand the let need to make a profit so I was hoping to get $18,000. They came back with $12,000 and I was astounded. I finally got them up to $14,000 but could not hold out as I had my 5 children there and we needed the vehicle and they said they had someone coming to look at the vehicle. It was very disheartening to then see the dealership then list the vehicle for over $23,000. I know they need margin and I am definitely ok with that on a trade in but the dishonesty and taking advantage of my situation was terrible and they should be ashamed.Josiah, I'm sorry to hear about your experience with the trade-in process. We strive for transparency and fairness in our pricing, so it's concerning to learn that you felt taken advantage of. If you're open to discussing this further or have any other concerns, please feel free to reach out. Thank you, Greg Batiste - General Sales Manager
Great Service
by David Hutchinson on 12/06/2024Responded quickly to my inquiries and the entire staff was very helpful and friendly.Thanks, David, for the shoutout to our Ron Tonkin Kia team! We appreciate it.
Good experience!
by Tim on 09/19/2024After having a very sour experience with an area Ford dealership we were getting fed up with salesman and looking for a newer truck. Heard about one at Ron Tonkin Kia and decided to give it one more shot. Dealing with Jose and Rebecca was aā¦ pleasure. Very knowledgeable, answered our guestions straight out with "NO" BS. We would highly recommend them.Tim, we're delighted to hear that Jose and Rebecca provided you with a straightforward and pleasant experience at Ron Tonkin Kia. Thanks for giving us the opportunity to assist you!
Don't waste your time
by Hikingbennette on 08/01/2021Terrible experience was in negotiations for over 3 hours while they sold it to someone else and still was asking for personal information. Salesman was [non-permissible content removed] once he wasn't going to get the sale himself.Solid
by jdtoregon on 05/25/2020Had not bought a new/used vehicle in more than 15 years. Jaron and Jake met us halfway between Salem and Gladstone for a test drive. The Kia Sportage was as described and we decided to buy. Unfortunately the car inspection missed a badā¦ original battery that would not hold a charge. A follow-up message was sent and Floyd (GSM) immediately issued a reimbursement for the full cost of a new battery from Les Schwab. Overall very satisfied with the process despite the hiccup.Great experience!
by Jennifer Allen on 02/26/2020My husband and i went in to trade our cars. Deen and Floyd were amazing to work with. They both made the process easy and painless.Horrible! Avoid This Location. CS is HORRIBLE
by B Armstrong on 11/26/2019updated 12/04/2019July- Had car towed in, Was told it would looked at, Over a Week later, I had to have my car towed to another dealer, who did a great job. I was VERY RUDELY treated by Geoff, Who demanded I pay the $137 Diagnostic Fee, They then explainedā¦ they were understaffed, and unable to fix my car, So I paid, and moved on, which I did, I had moved on, and tried to be kind, All I Wanted was to NEVER EVER Be Contacted by Ron Tonkin Kia Again, This request was NOT respected. I got another email from them today, and I am Pissed. So I'll Write reviews about how HORRIBLE I was Treated by Geoff and This Dealership. Avoid Ron Tonkin Kia, They did a HORRIBLE job handling my car, and Me. Stop Sending me Email Ron Tonkin KIa, I have let Consumer Affairs Know How Unprofessional you guys treated me, I wasn't gonna do all these reviews, but my request was not Respected, Take me off your email List!Bill at Ron Tonkin Kia gets two thumbs up
by Ananda on 06/03/2019Bill was a pleasure to work with. He was very friendly and we had an enjoyable conversation. He was genuinely concerned about my needs and bent over backwards to ensure that they were met as quickly as humanly possible. He wasn't pushy inā¦ any way. His easy-going attitude turned a typically stressful car buying experience into a positive one. I love my new car! If I buy another car from Ron Tonkin, it will be from Bill.Great place to buy your next car!
by JACAL98 on 10/16/2017Was able to get the new car a wanted at a great price. Worked with one salesman and had none of the pressure or usual sales tactics. Was clean and upfront with everything. I would definitely recommend this dealership for your next carā¦ purchase.
About our dealership
Thanks, David, for the shoutout to our Ron Tonkin Kia team! We appreciate it.
by Ron Tonkin Kia on 12/09/2024