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Customer Reviews of Lithia Toyota of Medford

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68 sales reviews
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  • Spectacular service!

    5 out of 5 starsby Great on 03/20/2019
    updated 03/28/2019

    Luis did a wonderful job finding the exact truck I was looking for in my price range. Comfortable atmosphere, and very informative.

  • Lithia Toyota of medford

    5 out of 5 starsby Anth001 on 02/27/2019

    I'm extremely pleased with the service we received.Josh St.Germaine was very helpful when we purchased our SUV. We will definitely purchase our next vehicle from them.

  • Reviewed

    5 out of 5 starsby Kelly on 02/26/2019

    found Steven Kahae to be extremely helpful and knowledgeable about the Tundra i wanted to purchase. I typically do not care for Lithia, however this experience at Toyota lithia was the best i have had purchasing a vehicle all the way around.

  • Sales

    5 out of 5 starsby Benji on 02/07/2019
    updated 02/13/2019

    It was a great day and experience. I would recommend your team to anybody.

  • New Rav4

    5 out of 5 starsby AmberR on 02/06/2019

    Love my new Rav4, I had a surprisingly difficult time locating a vehicle with the options I wanted. I test drove 7 different makes of small-mid size SUVs and was working with 5 different car lots. In the end the RAV4 had everything I wanted and we were able to get it new for a comfortable monthly payment. Low pressure car buying experience, do your research know what you want and how much you want to pay ;-) Chad was helpful and attentive

  • Travis was awesome

    5 out of 5 starsby Bryan on 01/30/2019

    Travis walked us through the sales process very easily, even before the day of purchase. For three weeks prior to the day of purchase, Travis stayed in contact with us and communicated clearly about his limitations and our purchase ability. Perseverance allowed him to eventually help get us into a wonderful car (the one of our choice). We have already referred Lithia to our friends.

  • Much appreciated.

    5 out of 5 starsby Hbest1995 on 01/16/2019

    Dealership was very clean and welcoming. Came in with an idea in mind but ended up leaving with one that was much better. Thank you Toyota of Medford.
  • Smooth Sailing

    5 out of 5 starsby George on 12/29/2018

    Greg was the first sales rep we encountered and took us through the whole experience from test drive to final contract. Made us feel comfortable throughout he whole process. Graciously allowed us to confirm the Highlander would fit in our garage and my bike would fit in the cargo compartment. After the sale he notified us that we had left money in one of our trade-ins, then took us to the storage lot to recover money from the other trade-in. Cheerfully deleted our Homelink and navigation info. He and the rest of the staff were courteous and helpful, a breath of fresh air as opposed to prior experience we had at other dealerships. On top of everything, we found exactly the model we wanted on the lot, and the car exceeded our expectations.
  • Love Toyota of Medford

    5 out of 5 starsby KWhitfield on 12/29/2018

    This is our 8th vehicle from Toyota of Medford. Wouldn't go anywhere else. Quick and efficient. Chad Soares is the best.
  • Tundra

    5 out of 5 starsby Tundra on 12/14/2018

    Went in to purchase a Tundra and left 4 hours later with one. My sales rep Will Taylor was AWESOME!! Answered all my questions and was a Huge help.
  • Best dealership in southern Oregon

    5 out of 5 starsby JClark on 11/24/2018

    Hands down the best place to buy a vehicle in southern Oregon. It was the easiest car buying experience ever. The team at Lithia Toyota are the nicest, most informative, non pressure sales team I have ever met.
  • Excellent customer service!

    5 out of 5 starsby Jannet on 10/11/2018

    Very satisfied with the overall customer service! Everyone was very professional and thorough.
  • 4Runner TRD

    5 out of 5 starsby Tony on 10/04/2018

    Both Sales people Steven and Jayna were very professional and informative.
  • Great Service

    5 out of 5 starsby TeresaWood-FrankWood on 09/22/2018

    Very helpful and courteous. If he didn't know the answer he would find out right then, so he was very confident. Cared about all who were there at the time with me. Our test drive was to my husband to take a look also, he was very courteous with him also. Enjoyed the experience of no hard sale.
  • They make things easy and painless

    5 out of 5 starsby Nick on 09/15/2018
    updated 09/21/2018

    Josh made the experience quick and easy. The finance team were fair and worked with me on my trade in
  • Great Experience

    5 out of 5 starsby Jason on 09/07/2018
    updated 09/13/2018

    Wonderful experience, Jake from Lithia Toyota was easy to work with and the whole crew stayed super late (10:30 pm) to make sure I was taken care! I was especially impressed that Jake personally detailed my car and fueled it since the rest of the team went home. Will go back for my next vehicle but, I bought a Toyota so it might be a bit!
  • Friendly staff

    5 out of 5 starsby Kim on 08/22/2018
    updated 08/31/2018

    We were treated with respect and they were easy to deal with. We got exactly what we were looking for. We appreciate the respect and integrity of this dealership.
  • Great Buy

    5 out of 5 starsby Maria_Nava on 08/30/2018

    Solorio has been a great friend and always made us feel comfortable about purchasing. He didn't rush to sell he helped us take our time and we really appreciate it. He scheduled us in with no real notice from us and had us in and out.
  • Awesome team members

    5 out of 5 starsby Jackie on 08/12/2018
    updated 08/22/2018

    Armondo was super knowledgeable about the Prius purchased, he guided me on setting and set the four safety features. Those are working well. New technology and learning curve is welcomed. Much appreciation and guidance from Cate in finance, and approval from the talk guy. Miracles on 8-8-2018
  • first time buyer

    5 out of 5 starsby Martha on 07/24/2018

    I am an older person that has never bought a new car before. I was nervous, anxious etc. It was a really big step for me. Brandi Zamboni was the first person I saw. She was very professional and made sure I was comfortable with the situation. She explained everything as I was able to understand it and even gave me a ride in the next day to pick up the car, at my request. she gave me her card and did make a follow up call to me, but I have been too busy to call her yet. I feel confident that she will guide through whatever help I need. Evan the sales manager was awesome in making the sale as painless as possible. He was delightful. Denny in finance office was very clear and patient with me , as I know I asked the same questions more than a few times... I certainly would go back there and intend to for service calls and just basic hands on training for myself. I love my new RAV4 Hybrid, electric storm blue!
  • Great team

    5 out of 5 starsby Mario on 07/18/2018

    Very pleased with the team at lithia Toyota in Medford. They took good care of my wife and I.

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