Buick GMC Of Beaverton
Today 8:30 AM - 7:00 PM
Customer Reviews of Buick GMC Of Beaverton
Review type:
Buick of Beaverton
by s_eleanor on 04/17/2025
Awesome dealer. 10/10. Great deal on my Encore GX ST.
103 reviews
Sort by:
service
by oldnitro on 03/22/2018Katie was great to work with. She was professional and made us feel the mechanical problem we were experiencing would be taken care of. We would not hesitate to bring our vehicle back for service again in the future.Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
service
by dearie2 on 02/23/2018I have always been very satisfied with the people at LithiaHi Dearie2, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
Oil Change
by Kazman111 on 01/10/2018Was to get oil change and tire rotation - oil was changed, tires, to the best of my knowledge were not rotated.Hi there, we are so pleased you enjoyed your visit to Buick GMC of Beaverton! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Experience!
by Kewrn81 on 09/21/2017updated 09/29/2017I showed up with an idea of what I wanted and the salesman was very accommodating in letting me drive exactly what I wanted. He wasn't pushy, and wanted me to feel comfortable with my car buying experience.Personal service
by Cdbenson on 09/26/2017She was quick thorough smiling(a real plus when I worked) and like the pay right at the writer's desk--much more efficientVery happy
by Pnwhines on 09/13/2017Great dealership with exceptional staff. Always a good experience.my 2017 GMC Seirra
by Kazman111 on 09/05/2017Excellent service - did all they said they would, called when it was ready to go! And I got a coupon for a free car wash!Warranty Repairs
by RSD111269 on 09/04/2017This dealer again went above and beyond to clear the fault codes in the ECM and order the parts needed to fix the error codes and installed then in a timely manner all while putting me in a loaner car at no chargeVanderford Acadia purchase
by LakeOswegoOR on 07/25/2017updated 07/31/2017Experience was enhanced by sales consultant's (Tom P) professionalism, automobile knowledge, and friendly customer service. Inventory was overwhelmingly impressive. Pricing very competitive.Good service at GMC in beaverton
by Grk911997 on 07/26/2017updated 07/31/2017I have been taking my Denali to GMC of Beaverton for a few years now. They have exceeded my expectations. My service advisor - Katie, knows her vehicles well and communicated exactly what was being done/needed to be done to my vehicle.Awesome Experience very pleased
by highgate1 on 07/14/2017updated 07/25/2017great service and everyone is nice and courteous. I would definitely recommend them to other people. Everyone in the service center are very helpful and they make sure you are very well taken care of.Great Experience
by JCulp16 on 06/29/2017Kyle Heppner was a fantastic sales representative. Very upfront, knowledgable and personable. I would recommend both Kyle and the dealership.2014 Denali with a wiring question
by Gmcdenali1 on 05/21/2017updated 05/30/2017Katy did a very good job from start to finish with my truck.Best Sales Person Ever
by Tundrajohn1 on 05/07/2017When first arriving I was greeted by a salesman named Chris. However Chris was too busy to help me so I was then helped by salesman by the name of Michael Gutierrez. I'm thankful that Michael helped me as I can not express what a great job… he did. He went far and beyond to help me and make sure all of the details were explained and completed. I think you have a gem in Michael Gutierrez!! I will refer anyone to him and him only....Should be given a promotion!!!Buyer Beware
by Jeep2016 on 02/07/2017I would not presume to tell you where to spend your money, so this is a reflection of our experience with the sales personnel and department. Hindsight forces my regret at not having looked closer at the reviews to understand the… dealerships true attitude and practices. We certainly would have gone elsewhere! Given the incredible choice when it comes to spending your money, we contend that you will find a far more relaxing and efficient process elsewhere buyer beware! Disabled parking is provided, but in NOT keeping with the intent of the Americans with Disabilities Act. This dealership uses demarcated disabled parking as additional parking for their show vehicles and clients that are not authorized and have no legitimate reason to use this space. Thus despite having all the permits and relevant identification to use this marked parking as a certified combat disabled veteran the advice we received when we asked the sales personnel about how I should park without damaging my or another vehicle (given that they had just directed another vehicle to illegally park in the disabled parking zone), their response was to ignore the problem and literally walk away. Should a manager not have sincerely apologized about this ongoing problem they have with some of their sales staff we would have walked away already. However, I felt it was only fair to give them a chance to resolve the problem. Huge mistake. Trust your intuition - which will be screaming leave this place now! That scenario is a reflection of their level of concern about people struggling with disabilities, as well as their concerns for the protection and safeguarding of any of the vehicles left on their lot. To further highlight this same attitude, damage to the vehicle we were interested in was hidden to the best of their ability. Despite several questions about any possible damage to the vehicle you guessed it they simply tried to hid it and dismiss any concerns. Once confronted, they agreed that it was unacceptable and offered to repair the damage in full and paint the affected area. Many weeks later, despite receiving written confirmation of the need to repair the damage to our vehicle, we are still struggling to get it resolved. Rather, upon receipt of the vehicle we noticed two additional areas of damage sustained whilst the vehicle was left for the initial repairs! The dealerships attitude post-sales are the worse I have ever had to deal with. Literally constant excuses, and no real viable solution, have us sincerely regretting ever having spent any money at this location. Which seems to be an ongoing trend if you read the reviews! My advice is look around, this dealership is only interested in you so long as you have a pending sale, after that you are little more than an inconvenience and irritation to deal with. There are far too many dealerships that deserve your hard earned money, that will actually treat you with decency and efficiency. My advice is reward those that display the respect you deserve and the fact that you are spending tens of thousands of your dollars to keep their dealership afloat!Fabulous Service
by ballardbob on 01/07/2017updated 01/13/2017Simon gave great feedback and greet with a smile and professional attitude.Super Easy
by RSD111269 on 12/13/2016Working with Roger and Robin made the deal so easy. It was truely a pleasure doing business with Buick GMC of BeavertonWent the extra mile and some
by noah_terrain on 12/06/2016Even after some difficulty with a third party vendor, Katie & her team helped me navigate & negotiate with them. They made every effort to take the work load off my shoulders, even though it wasn't their responsibility to do so. The end… result was a success - and they provided a loaner vehicle to cover me the entire time. This is the first time I have gone to Buick GMC Beaverton, and they have made a lifetime customer out of me.LaCrosse
by 7DandiJ7 on 11/13/2016updated 11/28/2016All but one thing was done just fine. Work done on time and staff very professional. Only one thing not done was that my running light was out and I did not know it until I was coming home and my daughter passed me and said she looked in… rear view mirror and saw the light out. I assumed that this should have been caught so I do now have to drive back 35 miles to get it fixed.Truck purchased 11/2016
by dkbutler1 on 11/16/2016Purchased a new truck in November 2016. Good price on the truck. Salesman was Roger, very friendly guy. Any questions I had that he didn't have the answer for, he found out and got back with me. Sales team was very courteous and… professional, made he purchasing experience very fluid. Would definitely do business with them again.Oil Change Service
by OceanGirl2250 on 11/05/2016Katie, our service rep, was very personable and pleasant to work with. The service was done in a timely manner. Thank you!
About our dealership
Thank you for your fantastic review! We're thrilled to hear you had a great experience at Lithia Buick GMC of Beaverton and that you’re enjoying your Encore GX ST. Your feedback means a lot to us. We hope to see you again soon! Sincerely, Eric Lovejoy, General Sales Manager
by Lithia Buick GMC of Beaverton on 04/18/2025