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Customer Reviews of Buick GMC Of Beaverton

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103 reviews
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  • Oil lube filter and tire rotation

    5 out of 5 starsby pats16truck on 03/15/2016

    The work was to take an hour and it was done on time.
  • Truly professional

    5 out of 5 starsby Wobbler55 on 02/10/2016
    updated 02/29/2016

    Because of an illness my first priority was to test a prospective vehicle by putting the seat all the way back and test it for comfort when sleeping. Robert let me do this with a straight face. When the original model failed the test, he suggested a different one with a seat more conducive to my infrequent naps. He also listened to my needs and came up with two versions that he thought might suit my needs. One of them was perfect. From the test drive to the final signature the staff was professional and Very helpful. I really appreciated the relaxed, no pressure atmosphere that was the theme throughout the day.
  • Allison Transmission check

    5 out of 5 starsby csaffer on 02/10/2016

    Service people were great, greeted me before I even exited my truck and showed me where to go. Assistance was exactly what I needed and very quick. I would recommend the service team very highly.
  • Great Experience

    4 out of 5 starsby caldwelljulia on 01/21/2016
    updated 02/03/2016

    This was one of the easiest and laid back car buying experiences I've ever had. Financing was approved right away and agreed on the price of the new car and trade without too much hassle. Definitely recommend.
  • They got me back into a truck!!

    5 out of 5 starsby coastie58 on 01/14/2016
    updated 01/27/2016

    I worked with Rodger and Larry, both of these guys really worked hard to ensure I got into a vehicle that fit me. Rodger even offered to pick me up from downtown PDX to close the deal. It was even his day off!
  • Awesome service!!!!

    5 out of 5 starsby posidro on 01/20/2016

    My service advisor, Simon, went out of his way multiple times to make sure my repairs went smoothly and quickly. I will never take my car anywhere else. The best service I've ever had!
  • up hill grade to buy truck

    3 out of 5 starsby brucerineer on 12/06/2015

    visited dealer 3 times had several phone calls would not work with me on my trade in. So paid cash for the truck but still after calling twice, still have not receive the key flobs for the truck so can't set security system and have to use keys on one door to get in. Stock #61283581
  • Purchase of a new GMC Sierra

    5 out of 5 starsby Happyinbendor on 11/27/2015
    updated 12/04/2015

    I drove over to Beaverton from Bend on a Tuesday morning. The salesman was most helpful and very nice. He made the whole experience worth sharing with friends and family. The deal was made and I was back home in Bend before 6pm that evening. I'm very happy with my new truck.
  • Verano service

    5 out of 5 starsby Veranodrvr on 10/31/2015
    updated 11/12/2015

    They are a great service department. My car comes back without grease on the inside, and no scratches or dings on the exterior as most dealers do to your car these days. They work fast and the job gets done as requested. The svc manager, svc writers and the technician really know their stuff. Have only positive things to say about them! And they only charge around $36 for an oil change using the quality GM specified motor oils. Why allow a teenager to do the work and strip the drain bolt threads for about $3 less at the quickie lube places. No thanks. The svc manager knows every intricate detail about my Buick Verano when I ask a question of him, and that is impressive to me.
  • Buying our new GMC Arcadia

    5 out of 5 starsby Rosecitywoman on 08/03/2015
    updated 10/21/2015

    We found the experience to be very positive and our sales associate Tom, was very helpful and took very good care of us.
  • 2015 Terrain Purchase

    5 out of 5 starsby DWBIII on 07/27/2015

    Experience was exemplary. New car delivery very thorough. Kyler Lancaster performance as salesperson was stellar. We weree very satisfied, and will suggets others visit this dealership. Dan B.
  • "The WORST dealer I've been to"

    1 out of 5 starsby ARivas on 07/21/2015

    I'm a busy guy, I don't have time to go spend a few hours buying a car. I knew what I wanted and how much I could afford. So I called this dealer, told Kyler exactly what I wanted and what I could pay. Gave him my info and he processed the credit application. He told me that he could do it, so I drove 45min. to pick up a new GMC Sierra. When I got there he told me that they could not do what I wanted. It's really annoying how these guys just lie to people and waste their time. I will not go back to Buick GMC of Beaverton, that's for sure.
  • What service why make an appoint!!!!

    1 out of 5 starsby pissedoff19 on 10/11/2014

    I made an appointment for today at 11 am got a call at 3 pm. Service said that they are to busy and had all these cars in on recalls so wouldnt be able to get to mine until monday night or tuesday morning.. good thing I made an appointment!!!!!!!!!
  • Always the Best!

    5 out of 5 starsby tapestry on 10/08/2014

    We love Simon and Josiah. They always give us the best of care. We leave with complete confidence that our service needs have been satisfied.
  • Honest Service

    5 out of 5 starsby Rcm123456 on 10/03/2014

    I have taken my car to this dealership several times and have never had anything but outstanding service. They are honest (crucial to me) and very fair in their pricing. Ethan and Simon go out of their way to make my experience the best possible one. Two thumbs up from me!
  • Car buying experience

    5 out of 5 starsby bigjude on 10/02/2014

    I was highly satisfied with the professional and courteous staff at the dealership. The salesman listened to my requirements and was helpful in showing vehicles that had those characteristics. When it was time to deal, the numbers were presented clearly and directly without evasion. My questions were answered honestly and I couldn't have had a better experience.
  • Purchased a great used vehicle - easy peasy!

    5 out of 5 starsby Cuts on 10/01/2014

    I found a vehicle online that I was interested in taking a look at. I'd been searching for a while for this particular vehicle and it looked to have exactly what we needed and at a competitive price. I called to ensure they still had it prior to driving out as these have been selling pretty quickly around Portland and it was a Monday - you never know what kind of activity they may have had over the weekend. They confirmed they had it so I came in the next day. When I arrived the gentleman that greeted me was polite and helpful, asking what I needed. It was as if they were expecting me and knew what vehicle I was interested in from just that quick 10min call the night before! While the gentleman I had spoken to the evening before was not available, Tom Pollock was. He was great! We took the car out for a drive, he pointed out several features, discussed my needs and matched what I shared to the features of the vehicle. Having been in sales for over 25 yrs myself, my expectations for a sales process are pretty high. Tom exceeded those expectations. In fact, the whole team did. We worked out all the details with my trade-in, my financing and within a short amount of time I was moving my son's car seat to a new car! In fact, the Service Dept had already taken care of a minor factory recall repair which meant I didn't have to come back to have that done! I would recommend this dealership and team to anyone who wants an easy, no pressure, seamless process!
  • Service repair

    5 out of 5 starsby dstmarie on 09/14/2014

    Maybe more smiles from service department would be nice - I feel they are always busy when I drive into the bay.
  • GMC 2003

    5 out of 5 starsby L_G_W on 09/08/2014

    Service was great. My pickup only knows Braley & Graham. Have always been satisfied with their service.

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