MINI of Portland
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Customer Reviews of MINI of Portland
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52 sales reviews
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They Got it Done!
by MiniDriver2013 on 01/30/2018It was First rough getting the exact Mini I was wanting, I actually Settled on theFirst I looked at after looking at 3 other minis. David was Trying to make the Sell but Lacked the Skills to get the job Done; Roger the Sales Manager… was Very Professional. He Listened to What I had to Say and made me a Deal That I was willing to settle on. David Gave me the impression that he was a new Advisor with Guidence from Roger he too Can Become a Good Closet. All in All I appreciated Davids efforts, Bottom Line I Walked/Drove Out with a Mini. Thank You Again, my Daughters will Really Be Safer in the Mini I Drove off the Lot with. Much Thanks, Larry PS Tyler also was Pleasent and Helpful He Took the extra effort to get my Sale Documented.Good find
by Mcgrath42 on 01/19/2018updated 01/30/2018Easy to talk to, not as a salesman, but a human being. Financial department is knowledgeable and will help determine which way to go. So far so good with my new ride, and I assume thats how it will stay.Mini Cooper
by suebooher on 01/14/2018updated 01/30/2018We are from Roseburg and had to come to Portland for a medical appointment. Our hotel was just down the street from the dealership, so we stopped in, just to look. Even though it was closing time, Bryn came up to us and introduced himself… and answered all of our questions. We were so impressed with the way we were treated! The next day, after the medical appointment we came by again and decided to look at the used Mini's. Bryn helped us and showed us many beautiful cars. Then he showed us "the one"! We test drove a lovely red 2014 with the beautiful white interior, that was it! We went over all the paperwork, and we were sold! I was trading in my Mini and the new one wasn't certified yet, so Bryn was so gracious and offered a Mini to take back to Roseburg and drive while the new one went through certification. I was able to pick my beautiful red Mini up yesterday, and everything went so smoothly! I have never been treated so professionally and kindly at any dealership! What a jewel you have in Bryn, and a wonderful experience was definitely had! I love my Mini Cooper and we will be back!Great Service
by Marymary10 on 01/27/2018Bryan was the salesman we worked with. He was excellent. Explained everything and there were no bumps in the road. Would buy from him again.Fantastic buying experience
by A_TMarden17 on 01/24/2018Mini of Portland provided one of the best vehicle purchasing experiences I've had. Our salesman, Bryn, was knowledgeable, energetic, and a pleasure to work with. We now own two Minis and will definitely be back for our next.2018 Mini JCW
by Red33221 on 01/11/2018updated 01/22/2018A really neat car ! We drove from Grants Pass to pick up our Mini and the sales staff had everything ready for us -- the car and all of the paperwork. In and out and back on the road to Grants Pass in under an hour including a complete… orientation of our new Mini. ThanksGreat Job, Thank You!
by PaulsClubman on 01/18/2018We had a great experience buying our new MINI at MINI of Portland. Krista has all the right skills (patience, understanding, low-pressure, respect, maturity) to make my/our experience feel right. Don in financing was honest, and honestly… wanted to give me the best protections for my vehicle and was respectful about all of it.A very smooth transaction
by RealtorNoel on 12/28/2017updated 01/04/2018I recently traded in my 2015 Mini Countryman lease for a 2018 Countryman. My experience was very easy! I worked with Ana and she was a delight! She listened to what I explained my needs/wants were in my next vehicle. At no point did I… feel pressured to take something I didn't need. She very clearly explained the various options and features with me. When I said no to a couple, there was no high pressure sales push to get me to try and change my mind. I appreciated that! Mini of Portland had several 2018 Countryman on the lot which would have worked for me, so it really came down to just deciding on color and specific options. This is my third Mini lease and have been very happy! I would highly recommend this dealership and especially Ana.Love Mini of Portland
by Penny2018 on 01/04/2018We just bought our second mini from them and it is such a pleasant experience to work with all of the employees there. We have taken our previous mini there for all our maintenance and have never had such a nice experience at any other… dealer. They all make you feel at home, going over and above to make everything a positive experience. I even mentioned all of this to the finance manager before we left there. Mini of Portland is awesome!So helpful!
by Potsy_5 on 12/17/2017updated 01/02/2018My car hunting experience began online, Joe was so helpful, sending me all the information I needed via email. When I arrived at the dealership the great service continued! I never felt pressured, and was very comfortable and happy with my… purchase.Great friendly service
by Dvanderzee90 on 12/22/2017Thank you very much Ryan and everyone at mini of Portland for helping me find the perfect mini for me! A real dream come true, I cant believe how much fun it is to drive and how comfortable and spacious on the inside!Maximum Mini
by kevingu3 on 09/09/2017Very professional staff. Very knowledgeable sales staff. Listened to what my wants/needs were in terms of vehicle options. Easy negotiations. Very comfortable showroom.We were treated very well!
by Keith_Sjodin on 06/02/2017We met Jim several months ago while we were investigating moving from our 2 door Mini to the 4 door Countryman. He helped answer all our questions and then waited patiently for months while we worked thru our decision process. When it came… time to purchase Jim made it easy. Thank you to the Mini team for their great attitudes and professional service with no pressure. We love our new Mini Countryman S.Love my Mini Cooper Countryman!!
by CJMiniCooperCM on 04/12/2017Fantastic service and attention by Jim Armstrong at Mini of Portland. From the moment I emailed asking for information to my signature on the finance package. DJ in finance is also great.Easy experience.
by whocares on 02/18/2017Having not bought a car in many years, I wasn't looking forward to going to a car dealership. However, my experience at Mini of Portland turned out to be very pleasant. Our sales person Ryan seemed genuinely enthusiastic about mini coopers… and spent most of the time explaining the features of the car in detail. As a technical person myself I liked that the experience was based on a straight forward tour of the car. It didn't feel like a sales pitch but honestly I think these cars sell themselves. We are happy with the car that we bought and would buy from this dealership again.*matter of public interest*
by Frederick on 12/29/2016Mini of Portland sell vehicles with major mechanical defects. Defects that can cause serious harm to the occupants of the vehicle. Do yourself a favor and avoid this dealership at all cost. Your health can depend on it. I have filed and… will continue to file massive complaints against this company for not disclosing before selling major mechanical defects. They also have one of the worst sales managers I have ever came across in allmy years of selling and buying cars and his name is Mr. Ruef. Talk about a defensive disrespectful employee Lithia motors employs. He was extremely defensive since I called out his service department for being incompetent as two non mechanics (wife and I) were able to diagnose transmission problems, yet their professional trained mechanics could not. Apparently their mechanics need to go through more training or get their licenses revoked. No wonder their service department get so many negative reviews. Go to Oregon DOJ consumer complaints and you will see they are getting hit with them as this dealership is about as trustworthy as a shady used car lot. Not to mention the used car lot tactics they use. What a joke of a dealership and what a joke of a manager in Mr. Ruef. Your welcome Mr. Ruef for doing your dealerships job for ya. I hope you appreciate it. Consumers, you have been warned to take your money elsewhere.stellar buying experience
by horsegirlrocks on 08/22/2016updated 08/31/2016I had a great experience at MINI of portland. I bought a car with a low key, non pushy sales person who was totally informed and never pressured my decisions. It was a wonderful car-buying experience.Thrilled
by woodcreative on 07/01/2016Just had to say how thrilled I am with my new-to-me certified MINI and the buying experience at MINI of Portland. The entire dealership is beyond professional and customer-oriented. Special shout-out to Motoring Advisor Bryn Weigel who was… exceptionally attentive and worked tirelessly on my behalf to get me the car I wanted. Even Finance Manager Guy Belfiore made the paperwork portion pleasurable and effortless. Too bad I only need one car, or I would do it all over again!A Very Positive Experience
by MINI_GIRL on 08/25/2014It's been over ten years since I've purchased a car and was dreading the experience. The process was pleasant, the service was fantastic, my salesperson (Jermill G.) was sensitive to my time and the Sales Manager Steve was incredibly… helpful in giving me the best deal possible. I would highly recommend this sales team to anyone.The most fun and easy car buying experience ever!
by Wardwell on 08/17/2014I have been driving a 15 year old car because I wanted to avoid the buying a car experience. But from the second we walked in and met Bradley O. the fun began. Her knowledge and willingness to make the journey a positive and fun experience… was priceless. She was ready and armed to answer each and every question and concern we had. I feel so relieved and confident that I can call her and get any concern or questioned solved. Hmmmm I have her cell number programmed in speed dial already. We walked away ready to buy another car in a minute!New Car :)
by debbieengen on 08/12/2014Dropped in to the Portland Mini Dealership after deciding this was the car I wanted. Jay was awesome, never made me feel pressured and listened to what I had to say. Even though my orange Mini is way cooler than his I can thoroughly… recommend Portland Mini and their exceptional Customer Service from beginning to end. Amazing Finance Person Steve made the transaction happen transparently and made me feel like a person. Thank you to a great team!
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