Ron Tonkin Acura
Customer Reviews of Ron Tonkin Acura
Review type:
RDX Purchase
Great service for my MDX.
by Mark krampits on 04/19/2025I had a safety recall. Tonkin gave me a new MDX as a loaner. They had it done record time. I could have just waited but the showroom is under construction.Mark, thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Service.
Beaverton best!
by Salem 77 on 02/25/2025Knowledge well trained staff. Easy check in and follow up during service.Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Service.
RDX Purchase
by KAndC on 11/19/2024Great interactions with the sales staff and they were very willing to assist with multiple days of test drives and answering questions.Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Sales.
Always a great experience
by The Geezer on 08/14/2024Appointments are honored. The time to wait for the car is usually faster than was estimated. I am given a link to communicate with my advisor and to watch the tech working on the car. I am offered updates by the advisor as the work… progresses. I have been doing service business with Ron Tonkin for all 6 of the Acura’s I have owned over the years and I have never been disappointed.Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura. Have a Great day!
Definitely Recommend
by Prabhu on 08/01/2024I have been taking my car for the maintenance to the Ron Tonkin since I moved to Portland. They have been very great and Excellent with service and Advisor are very friendly and helpful in providing all info related to the services done and… other inspections. They also provide great advice on what are the recommended services if any needs to be done based on inspections done. The waiting area great and quite place.Prabhu, thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Service Department. Have a great day.
ALWAYS GREAT SERVICE
by Vicki Cowan on 05/08/2024Each time I've bought vehicles, Always received great service!!! Service is quick and wait are comfortable.Vicki, thank you for the Five Star review. We appreciate you choosing Ron Tonkin Acura.
Service Appointment
by Tommy Jackson on 04/17/2024Jorge,in service, was very helpful and informative. The technicians had us in and out in no time at all, as we chose to wait for our vehicle at the dealership. We're always pleased with our Ron Tonkin experience.Tommy, thank you for the Five Star Review. Jorge in Service Loves to take Excellent care of our Clients. We appreciate you choosing Ron Tonkin Acura Service.
Over delivered, under promised
by Sheila Connelly on 02/04/2024My car had unexpected problems that made it undrivable. I had it towed to Ron Tonkin Acura in Beaverton and they quickly diagnosed the problem and had it fixed within 24 hours. My service rep communicated with me throughout the process and… was very efficient.Sheila, Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Service. Have a great day.
Super service
by Joy on 01/13/2024Efficient, thorough, and friendly service. Comfortable and clean waiting room, TV, and coffee. Relax while they work. Definitely recommend. ☺️ very happyThank you for the Five Star Review. Thank you for choosing Ron Tonkin Acura.
Great Experience!
by Denise B on 01/03/2024Very knowledgeable and helpful!Denise, Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura.
Excellent service from Derrick
by Ray from Tualatin on 12/27/2023When my emissions warning light came on, Tonkin got me in quickly and fixed the issue in a single day.Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura.
Outstanding Car Buying Experience!
by Mimi M on 07/30/2023Shawn Freeman, my salesman, made the process go very smoothly. He was professional, knowledgeable, attentive and pleasant. Everyone I encountered at Tonkin Acura was polite and helpful. I was relieved the buying process did not take… hours on end and I left with the perfect car for me!Thank you for the Five Star Review. Shawn in Sales loves taking the Best care of our clients. Have a great day!
Unable to fix my broken Acura
by John on 07/26/2023Service department is lacking. They told me to go to corporate to solve the problem with my car rather than advocate on my behalf. Corporate told me to go them. Meanwhile I have a Acura that is broken for years.Hi John, I apologize for your recent experience. Please contact my, General Sales Manager Rich Villastrigo, at your earliest convenience to discuss further.
Great experience
by BarryR on 07/16/2023Sales and support staff were knowledgeable and friendly. The people at Ron Tonkin Acura made this the most pleasant ca buying experience I’ve had.Thank you for the Five Star Review. Have the Best day!
Horrible service, unprofessional general manager, worst service department
by Mister Black on 07/06/2023They don’t back their product despite Acura saying the fix is “X”, they refused to do the fix despite needing to do the fix as my only car. I was given a rental and after giving authorization to move forward on repairs, they demanded the… loaner back saying they don’t feel comfortable fixing my car with me refusing to return the rental. I never refused, I said I approved repairs, I still need a car. The GM then called the police in which the office saw my text to and from Tonkin therefor providing they lied to police. This is now moving up to the state attorney general and my attorney. I’ll never buy an Acura ever again and will NEVER do business with them again. I’m even pulling their parts warehouse as a vendor from my shop. This is the WORST experience I’ve ever had let alone even heard of. I’d heard things about the Tonkin name working in the industry but this location and their unprofessional management team should be avoided at ALL costs. I will be copying and pasting this review in every online forum possible.Mister, thank you for coming into the dealership and talking with my Service Manager and working things out. Have a great day.
Great service, speedy, fair
by MB on 06/23/2023Jorge was great, always love coming hereMB, thank you for the Five Star Review. Jorge in Service loves taking Excellent care of our Clients.
Great service
by Happy MDX driver on 06/15/2023Great service experience. Shelly was awesome checking us in and out and clear about what our MDX needed. She even gave us a free car wash. Great experience and our car is running well after visiting.Happy MDX driver, thank you for the Five Star Review. Shelly in service loves taking care of our Clients. WE appreciate you choosing Ron Tonkin Acura for your Service Needs.
Great Service Department
by David P on 05/08/2023Excellent service and great attitude.Thank you for your Five Star Review, David
3:15 2023 brake fluid exchange and abs flush
by j digiovanni on 03/15/2023Appointment set for 7:30 in the morning waiting for the vehicle told me hour and a half It was ready in an hour .accommodated me by changing the channel from a sports to the Weather Channel give me a coupon for a free car wash,confirmed… all my fluids are good no other servicing needs to be done and had some snacks and coffee / hot chocolate available in the waiting room. Checked my spark plugs car is 15 years old but the plugs are clean and the gap is good won't need that for it till 105,000 miles checked the front struts some deterioration on the front gasket nothing to be concerned about as it's 15 years old and that has no impact on the strut/ shocks Applied at 10% discount which made the servicing cost much more palatable.Thank you for the Five Star Review. We appreciate you allowing us to service your Acura.
Always efficient
by Happy with Acura on 02/22/2023When I arrive, the staff are ready and courteous. They clearly show what work is planned and what analyses will be done. During my visit, if there are extraordinary needs, the service analyst comes to discuss it with me. There is never… pressure to get the service. My car has 180,000 miles on it and they have done all the work through the car’s life.Thank you for the Five Star Review! Service loves taking care of our clients. Have a great day.
Ron Tonkin Service problems
by Mark on 01/13/2023After 14 years of being a customer of Ron Tonkin Acura the service dept has lost my continued business. Was challenged by the service advisor today on a regular scheduled maintenance item. Very poor business practice!Mark, Sorry to hear about your bad experience in our Service Department. I will have my Service Manager reach out to you. If you would like to contact us you can call 503-292-0662 ask for Cameron Collins
Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Sales.
by Cameron Collins on 11/20/2024