Ron Tonkin Acura
Customer Reviews of Ron Tonkin Acura
Review type:
RDX Purchase
In and out on time.
by H Hosfield on 01/13/2023I scheduled routine maintenance for 9:15. They got started within three minutes of arrival and told me it would take about 45 minutes. Work was done and I was driving off the lot at 10:00.H Hosfield, Thank you for the Five Star Review. The Service Department loves taking excellent care of our Clients.
Overpriced and under-serviced
by Marshal Oller on 10/07/2022I recently took my 2022 Acura MDX A-Spec in for an A1 service to the Ron Tonkin dealership in Beaverton. The basic oil change cost me $105 dollars which turns out to be $20 more than Dick Hannah for the same service. They didn't even wash… or vacuum my car or give me a gift card for a car wash like they used to. Additionally, I had some issues with the car and they couldn't resolve the issue during the appointment so they asked me to return with the car next week.Great team!
by Lweins on 09/29/2022Tonkin Acura is the best. Even when we have small repairs they handle them with respect and efficiency. Appreciate the whole team!Great experience!
by Bob Glafka on 09/17/2022Ray Armstrong was a pleasure to work with. The dealership was clean, efficient, and all employees were friendly and helpful. A very enjoyable experience buying our new RDX!!Used Acura MDX Purchase
by Dave and Jennifer B on 08/26/2022Ray was great! No pressure, very knowledgeable, and just an all around nice guy. The process was pretty much painless and they went the extra mile and called us when they found the set of floor mats that belonged to the vehicle.Awesome
by Mac McQuiston on 08/20/2022They care about there customersI had a very good experience at Ron Tonkin Acura on Canyon Rd in Portland
by David C on 07/21/2022I had a very good experience at Ron Tonkin Acura on Canyon Rd in Portland. I setup an appointment for a test drive of the new Acura Integra 2023 model. I spoke with Ernesto. I came in and he was right there waiting for me. He was easy… to talk with and he seemed like a genuinely nice guy. I couldn't decide on color so I came back the following day to test the other color they had on the lot. I decided to purchase the car. There was no hard sales tactics during my whole experience. They have a nice office and made the purchase process very easy. The finance guy made all the paperwork go by very quickly. I also sold them my car. Ernesto went out of his way to help setup the new car settings and connect in my phone. He also showed me where I need to go when I bring my car in for service which was nice. The whole process was a very nice experience.We Should have stopped here First!
by AJNAshley on 05/30/2022After 5 Days looking at Vehicles and dealing with Horrible Service at 3 different Dealerships.. Finally, A Company who knows the value of Genuine Connection to their Client, Service, CLEANLINESS, and just going above and beyond for us. Ray… was Incredibly AMAZING and Knowledgeable of every aspect of the car we wanted! We’ll definitely be back to purchase again! The Experience was Seamless and Wonderful for both of us! Thank you Beaverton Acura! AJNAshleyThank you for your glowing review. We are very appreciative of you kind words and the time you have taken to write your review. Will pass this along to Ray. We are always happy when our client's appreciate the time, knowledge and professionalism that each of our Sales Associates strive to achieve. Welcome to the Ron Tonkin Acura family of happy clients!
Service Review
by RBN on 05/10/2022I arrived 25 minutes early for scheduled maintenance. Process was quick and efficient from start to finish. Everything was explained and all of my questions answered. Service was completed before my appointment was supposed to beginExcellent buying experience
by Brittany on 04/16/2022Fantastic experience purchasing a new car today! Our salesperson, Shawn, was outstanding and made it easy and enjoyable. Really appreciated his friendly approach. Would definitely recommend!Thank you Brittany, for your Five Star review and your kind words for Shawn! Shawn is a valued team member. And every pleased to hear you enjoyed you time at our dealership. We look forward to seeing you in the future!
Thanks for making this upgrade possible!
by Ziara on 03/15/2022Ray was awesome and he is definitely very passionate about his job. He explained everything with great detail and ton of patience. I will definitely recommend to anyone who is looking to buy a new car without a hassle.Love Ron Tonkin Acura!
by Beth on 03/11/2022Ray Armstrong is the best! He helped us order our new A-Spec Advanced in November and kept us updated. There was a minimal delay in the production but it was delivered earlier than anticipated. We scheduled the pick up, everything was in… order and it went very quickly. Always great to work with. And Becky in finance was amazingly fast.Great experience!!
by Mark on 03/10/2022Ron Tonkin was the best car buying experience we’ve ever had!! We are very happy with our purchase and highly recommend using them.Fast and efficient! A+ rating. Easy to set up appointment. Trustworthy.
by Bio B on 03/03/2022Great and timely service. Exceeded expectations.Got my new car!!
by Jo Ann on 02/19/2022Jole was exceptional!! Made the process easy. Explained all the bells and whistles.RDX buyer
by Janet on 01/14/2022Easy process. Friendly helpful staff. No pressure.Amazing buying experience!
by Mario Montagna on 12/22/2021I was pretty with respect and the negotiation process was very easy and painless. I definitely felt like the salesperson and management bent over backwards to make sure that I felt good about the experience. There was nothing about the… experience that I could critique in a negative way.Always great service at Ron Tonkin Acura
by Dana Peck on 11/10/2021The friendly, professional service staff at Ron Tonkin Acura have kept my two RDXs in great shape. I have total confidence in their service recommendations and the quality of their work. Highly recommended dealership.Excellent customer service, easy to work with
by MissFids on 11/06/2021We had test driven a dozen small to mid-sized SUVs of all makes and models before coming here. Nothing compared to the customer service and of course the car we chose to purchase. It literally checked all of the boxes. They were willing to… match a higher appraisal value from another dealership for my trade-in The sales transaction was smooth and I would highly recommend working with Noah. He was pleasant, informative and knew the product.Great service
by Lois on 11/03/2021Efficient, quick turn around time, pleasant staff.Best auto purchase experience ever
by PleasedAsPunch on 10/11/2021We purchased a pre-owned Toyota Avalon from Ron Tonkin. The salesperson was pleasant, had the car pulled up to the front - ready for our test drive. No pressure. Was willing to answer any questions we asked about the car and if he didn't… know - he got the answers for us. The sales manager was also pleasant - no pressure, as was the finance officer. We had a small issue that arose once we got the car home (very minor) - and it was taken care the next day, no questions asked! We would definitely come to this dealership again.
Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Sales.
by Cameron Collins on 11/20/2024