Pacifico Marple Ford Lincoln
Customer Reviews of Pacifico Marple Ford Lincoln
Review type:
My Pacifico Lincoln Experience
My Pacifico Lincoln Experience
by RobertM on 04/01/2025Everyone at Pacifico Lincoln in Marple Newtown was friendly and knowledgeable. I knew my salesperson Joe Conway, and this was the second Lincoln I purchased from him. The whole experience was first class.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Purchase from Pacifico Marple Ford Lincoln
by Satisfied on 03/12/2025We purchased a Certified Preowned Lincoln Nautilus from Pacifico Marple Ford and could not be more pleased with our experience. Our Product Specialist Matthew took the time to arrange for test drives of two Lincoln models as we decided… which one best fit our needs . He then handled the entire purchase transaction in a courteous and professional manner. We had purchased a vehicle through him rom this dealership nine years ago and our conversation picked up as if it was a very short time ago.. We highly recommend Matt and this dealership.Sales
by Miguel A on 01/10/2025They treat me excellent, Shane and Mike great the best Dealer for me right now. now is the second time I’ve been buy a vehicle from there.Hi Miguel, we're happy you found our staff to be so supportive during your experience here at Pacifico Marple Ford. We hope you have a great day!
Pacifico Marple Ford
by Jimmer 93 on 11/08/2024Having dealt with this dealer for a number of years,and being in need of another vehicle I turned to this dealer and got a great deal on a 2023 EscapeLincoln MKX 2015
by Michael on 02/26/2024Overall pleasant experience. Salesman Vee was very cordial and informative.Shane in Sales
by JBenson on 09/07/2021We recently purchased a new Navigator and the process could not have gone any more smoothly. From my first call, I knew I was getting the appropriate service, above and beyond! During these unprecedented times and low inventory, Pacifico… Lincoln shines. During the process and reaching out to other dealerships was underwhelming, as if they were the customer... not the case with Pacifico and Shane!! Highly recommend them!Great Service
by broomall13 on 06/14/2017I found that Anthony Raso was very efficient, accomodating, and made the service visit a pleasure.[non-permissible content removed]
by jules77 on 03/22/20172 reviews 1.0 star rating 3/22/2017 I truly regret purchasing my car from them. They sold me a car with bad brakes. Salesman said that new brakes were installed but they didn't even last 8000 miles. Their service department tried to… tell me that this was normal. Car had 16000 miles on it when I purchased it. Rear brakes should last longer than 8000 miles. Also I made the mistake of purchasing the service plan. The salesman that suckered my into buying it sold me on the fact that damaged rims are included. About a year later I hit a pothole and damaged the rim. I brought it in to make use of the service plan and low and behold, rims aren't covered under it. These guys are [non-permissible content removed] and I will never purchase another ford as long as I live. I've been driving nothing but ford for the past 23 years. Never again!Nice place great people nice car
by automobile94 on 04/21/2016This is a great place to do business with great sales staff nice people great cars.Our Staff work hard to ensure the quality of care we put into everything we do! Here at Pacifico Marple Ford Lincoln, we sincerely hope to see you again! Take care!
No problem
by Screenname68 on 04/13/2016Both front windows on my MKZ stopped working. Getting a appointment was easy. I came in. Left the car. I was given a Lincoln loaner. I was in and out in 20 minutes. The car was fixed later that day and was washed before it was returned.… Everything was covered under warranty.Thank you for all you do!
by Casswbbj30 on 04/24/2015I appreciate the work of all involved whenever I come in to have my car serviced.Casswbbj30, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gift Surprise sucess
by audrajd on 12/21/2014My husband was driving an older car - we did not NEED a new one but I found one at Pacifico Marple Ford at a great price that was too hard to pass up. I wanted to surprise my husband with it and make getting it part of his Christmas… present. Steve Gibson (highly recommend) my salesman worked with me so I could test drive and pull off a surprise reveal to my husband - had it all clean with the bow on it and everything. Yes the surprise was successful. This is our second purchase from PM ford. I purchased my Sable from there almost 6 years ago. Based on that experience I returned when I wanted this newer one for my husband. They search for the lowest interest rate and do not push the extras.Incredible Service
by carlover1953 on 08/04/2014I brought my 2014 Ford Explorer for service and state inspection at around 3:30 PM on a Friday after noon and asked for the car to be ready by 12:00 noon of the following day. Instead I receive a call from my service adviser at around 5:15… PM of the same Friday afternoon that my car was done and ready for pick up. It is this incredible excellent service from Pacifico Marple Ford that keeps me on buying my cars from them .We appreciate this honest feedback. We know your time is important to you and are glad to have gotten you back on the road so soon!
Best Experience
by JodyBee on 08/31/2013updated 04/25/2025Seth B and all of the Pacifico Staff were friendly, personable, and fun to work with. I have never had a better experience shopping for a vehicle. I had their undivided attention and they made me feel like a priority. I had tried to contact… other dealerships to find a vehicle, but over the phone, Seth was genuine and I knew I had the right place, even if it was further for me to drive.Your review is greatly appreciated and we are thrilled to hear that you had a great experience at our dealership! Our staff is driven by customer satisfaction and that is why we do our very best to exceed our customers expectations by making the impossible possible. I am proud to hear that Seth provided you with the quality customer service you truly deserve! He will greatly appreciate your humbling compliments. Thank you for your business, and we look forward to seeing you again. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Your review is greatly appreciated and we are thrilled to hear that you had a great experience at our dealership! Our staff is driven by customer satisfaction and that is why we do our very best to exceed our customers expectations by making the impossible possible. I am proud to hear that Seth provided you with the quality customer service you truly deserve! He will greatly appreciate your humbling compliments. Thank you for your business, and we look forward to seeing you again. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Very Knowledgable
by hart456 on 09/17/2013updated 04/25/2025Connie was my sales woman. She knew everything about the Fusion I ended up buying. They took good care of me and even fed me and my friend lunch.Thank you so much for taking the time to share your experience at our dealership! I am happy to hear that Connie was so helpful in finding you the perfect Ford. Our goal is to make sure each and every customer feels taken care of during their purchase, and I am pleased that our team extended this to you. Thanks again for the great recommendation, and congratulations on your new car! Sincerely, Michael Pacifico, General Manager, (610) 353-550, michaelapacifico@aol.com
Amazing experience
by tapper4u2 on 09/09/2013updated 04/25/2025I recently purchased a new vehicle from Pacifico Marple Ford and had an amazing experience. Nick D was my Sales Consultant and I highly recommend him. He was patient, well-informed, honest and not pushy at all. He was easy to talk to, he… listened and he worked with my budget. I did a lot of research on the internet prior to purchasing my vehicle, but went into Pacifico on a whim. I am so happy that things worked out the way they did. Everyone that I met in that dealership was professional and extremely friendly. I highly recommend this dealership and Nick!We really appreciate the amazing recommendation and couldn't be prouder to hear what a great job Nick and the team did. We're glad we were able to make your experience memorable and if there is ever anything else you need don't hesitate in contacting us. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Excellent Service
by kimcmul on 11/12/2013updated 04/25/2025I had been car shopping for about two months prior to going to Pacifico with no luck. I went to numerous dealerships but always felt that the salesmen were too aggressive by asserting cars on me that I clearly did not want. Pacifico was… nothing like the other dealers and provided the best customer service throughout the entire process. Within minutes of meeting my car salesman, Sean, I was able to narrow down what I was looking for and test drove a red ford escape which I ended up buying later that day. Sean was by far the best salesman I have ever met/worked with. Throughout the entire afternoon I felt completely comfortable working with Sean and was extremely happy that we were able to figure out a price that would fit my budget. Pacifico is a great dealership with great people and I highly recommend visiting them!Great Experience
by jayg8 on 11/05/2013updated 04/25/2025My wife and I recently (last Saturday) went to Pacifico Marple Ford in Broomall, PA to test drive a new Ford Edge. We were greeted by Sean M who walked us through all of the models and which one would be the best for our family. During the… test drive, Sean was knowledgeable of all the vehicles features, while not being pushy on any of the extras. He worked effectively to get all of the paperwork together for us while making my wife and me comfortable the whole time. We walked out of the dealership that afternoon with a lease on a new Ford Edge and my wife was elated with the car. Sean made the entire process an easy and fun. Needless to say, in a few months when I will trade my vehicle in, I will go directly to Sean.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with their car shopping experience. Congratulations on your new Ford Edge! I hope you and your wife continue to enjoy it for years to come. We look forward to working with you again next time. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great Experience at Pacifico Marple Ford
by sleighton425 on 08/27/2013updated 04/25/2025Great experience purchasing my Expedition from Pacifico Marple Ford!! Sean M worked tirelessly in putting the deal together. He thoroughly looked at all leasing avenues and gave us a fabulous deal and I couldn't be happier with my new… car! He was patient, courteous and professional. Great guy and I would not hesitate to do another deal with him - highly recommend!!Thank you so much for taking the time to provide us with this amazing review! Buying a car should never be a hassle, which is why we do everything we can to make sure it is as stress-free as possible. Sean is a valuable member of our dedicated team, and we are happy to hear that he provided you with friendly and professional service during the purchase of your new Expedition. If you need anything, please know that we are only a phone call away. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Excellent Service
by DaliaAB on 11/06/2013updated 04/25/2025After looking around a few Ford dealerships in our area, the Pacifico Marple dealership really stood out to us with the staff's friendliness and professionalism. Sean M did a fabulous job and got us a great deal on a new Ford Escape. He… really went out of his way to make us feel comfortable about our purchase and we couldn't be happier! Would highly recommend this dealership and especially Sean.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Sean and we hope to work with you again in the future. Congratulations on your new Escape! Well see you next time. Best Regards, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Great Experience Buying a Lincoln MKZ
by jimrpa on 09/01/2013updated 04/25/2025I just purchased a 2014 Lincoln MKZ from Pacifico Marple Lincoln and the experience was fantastic. When the MKZ was introduced as a 2013, I immediately went to the dealer and ordered the car, without seeing the vehicle in person. One of the… options I wanted was the Active Motion Multi-Contour seats. The seats were a delayed availability option and ultimately were cancelled for the 2013 model year. Throughout the process, including delays and ultimately cancellation of the option, my sales person, Val, stayed in touch with me and let me know what was going on. The dealer VP stayed in touch with Lincoln and also tracked the issue. Ultimately, in May, Lincoln cancelled the seats for the 2013 Model Year, so I decided to hold off for a 2014. As soon as the 2014 order bank opened, they reordered my car. Again, Val kept in touch with me to let me know the status of my order. When it appeared that the car was in transit but might arrive while I was out of town on vacation, they worked with Lincoln to have the car delivered before I left. When the car arrived, they made the actual purchase/lease process as efficient as possible in the state of PA. Paperwork was ready, lease terms were quickly provided, etc. Had I been able to get the vehicle as a 2013 when I originally ordered it, I would have been eligible for an introductory gift called the Lincoln Makers Program. Since I waited for the seats, I was no longer eligible for the program, however the Mike, the VP at the dealership worked with Lincoln to get me an additional rebate equivalent to the value of the Makers Program. This was an unexpected and pleasant surprise. Overall, everyone at the dealership, and especially the salesperson Val, who I dealt with, were friendly, took the time to listen and understand my needs as a customer, and worked openly with me to make a great deal on a great car happen. I recommend them highly for a pleasant, hassle-free and most importantly, friendly car buying experience.Thank you not only for choosing Pacifico Marple Ford Lincoln but for also taking the time to write such an amazing reflection of your time spent here. I am so thrilled to hear that all your expectations and experiences here have been so wonderful. I know when I tell Val and the rest of our team about your kind words they will be ecstatic that they could help you find the perfect car! Thank you for your recommendation and if we can assist you in any way further, please let us know. Congratulations on your new 2014 Lincoln MKZ! We look forward to working with you again in the future. Sincerely, Michael Pacifico, General Manager, 610-353-5500, michaelapacifico@aol.com
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
by Niki Abney on 04/03/2025