BMW Of Devon
Customer Reviews of BMW Of Devon
Review type:
Very pleasant experience
In & Out
by Mr B on 02/11/2025updated 02/18/2025Had another scheduled service completed. Work was done efficiently and in a timely manner. Everyone was very pleasant and professional.Thank you for sharing your experience with us at BMW of Devon! We're delighted to hear that our team provided efficient and professional service. We look forward to serving you again in the future!
Wanita service was top tier she was very patient,kind and understanding.
by Tee on 12/29/2024updated 01/03/2025Very professional and I was treated with respect from start to finish I even was treated with respect from ish and all the other coworkers that helped with the loaner car and as well as the workers who who took the car in. Thank youThank you for sharing your experience with us at BMW of Devon! We're delighted to hear that Ish and our team treated you with respect throughout the process. We appreciate your feedback and look forward to serving you again in the future!
Always great service experience
by Jeremy B on 10/09/2024updated 10/16/2024Very efficient check in process. Comprehensive diagnostics sent by a video Quality repair process As expected, expensive but worth it.Jeremy, we're glad to hear you found the check-in and repair process efficient at BMW of Devon. We appreciate your understanding of our pricing and are pleased that you felt it was worth it!
Fast turnaround
by Tlhenderson on 10/02/2024Front panel of panoramic roof shattered for no apparent reason. Contacted Devon BMW and they encouraged me to bring the car in right away. Told me it may be a week because they had to order parts etc. But they provided me with a loaner so… OK. Received a call two days later saying car was done. Much sooner than expected. Picked up my car that night. Alls well that ends well.We're glad to hear that our team at BMW of Devon could get your car fixed up so quickly and provide you with a loaner in the meantime. Thanks for sharing your experience!
Lisa’s new X5
by Lisa Schmoke on 05/23/2024John and the entire team I worked with to purchase my new BMW X5 was the best. He was professional, but made the process fun! He e sired that I got the perfect new vehicle for me.Lisa, we're delighted to hear that John and the team made your BMW X5 purchase enjoyable and seamless. Thanks for choosing BMW of Devon!
Mint Green M3 in Mint Condition
by David on 05/07/2024The dealership has been taking care of our family for 16 years now under two owners. Both sales & service departments have been great establishing top notch benchmarks for quality & care.David, it's wonderful to know that BMW of Devon has been able to provide consistent quality service for your family over the years. We appreciate your loyalty and look forward to continuing our relationship with you! Safe travels until next time!
Very pleasant experience
by Mr Brown 215 on 02/28/2024My sales person, Anthony, was very patient and knowledgeable about my BMW X3. He took his time with explaining everything I needed to know about my vehicle, and answered all of my questions clearly. The entire process was much quicker than… I expected it to be, and a lot more pleasant than I’ve had at other dealers. I would highly recommend this dealership if you have any anxieties about purchasing a vehicle. Devon makes it easy and painless. Thanks againIt's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
Good buying experience
by JP on 02/21/2024My wife and I enjoyed the personalized service we received. We had no preconceived ideas about the vehicle we wanted. The dealership was patient and informative. We ended up getting a vehicle we love.We're delighted to know you and your wife had a great experience at BMW of Devon. We strive for patience and informative service - glad it showed! Enjoy the new ride!
Unparalleled service!
by Thomas H on 02/13/2024Working with BMW service advisor Jeffery "Jeff" Martin of Devon BMW, is always a pleasure. He is the consummate professional: smart, trustworthy (rare these days) passionate about his work, and always works hard to listen, answer questions,… and ultimately ensure that our BMWs are properly serviced. I am extremely satisfied with the consistent high quality service that Jeff provides and would not consider taking my BMW anywhere else for service.Thomas, it's great to know that Jeffery has been providing you with top-notch service at BMW of Devon. We're proud to have him on our team and we appreciate your loyalty!
2020 X5 New Battery
by Jan Donovan on 01/30/2024Decided time for new battery. Quickly got appointment, was able to wait for the car, even completed upcoming service. Thank you!Jan, it's great to know we could get your battery replaced promptly at BMW of Devon. We're always here for any service you need in the future!
Got a great deal on a 2024 X3!
by Holly P on 01/09/2024Brian DePaolo was so patient with all my questions. He’s a straight up, no bs guy. Highly recommend!Holly, we're glad to know Brian was able to assist you with all your questions at BMW of Devon. Thanks for recommending us and sharing your positive feedback. Safe travels ahead!
2008 M6 Dream Car
by Lohan on 01/05/2024Capable of repairing difficult circumstancesLohan, thank you for choosing BMW of Devon for all your service needs! We appreciate your five-star review!
Awful customer service
by LM on 11/30/2023Service advisor does not return calls/emails. I wanted to use a coupon that was mailed to my house and he gave me a hard time about it. Trying to get it resolved but service advisor Richard does not respond to messages. Awful customer… service. I spent $2,000 on repairs and now they won’t return calls.I'm sorry to read about your experience. It's important for us that our customers feel heard and valued, so it's disappointing to learn we've fallen short of this expectation. I'd like the opportunity to discuss this further with you and help resolve any outstanding issues regarding the coupon use. Please reach out at your earliest convenience - thank you, Kevin Ciccariello - Service Manager - (484) 581-7341
A+
by AE on 10/23/2023Davante was good, no pressure and courteous. The entire experience was seamless.We're happy to hear you had a great time working with Davante—he's sure to appreciate the kudos. Thanks for trusting BMW of Devon with your business!
Thanks for sharing your positive experience with Davante at BMW of Devon! We're committed to seamless service and hope to work with you again soon. Drive safely!
Attentive and collaborative to my insurance repair
by Susan on 10/04/2023BMW-dealership did an excellent job to coordinate my repair needs with my insurance and complete the repair before my overseas trip.Susan, we're glad to know that our team at BMW of Devon was able to coordinate your repair needs efficiently and in a timely manner. Safe travels on your overseas trip!
Service with a smile
by RB 1984 on 09/29/2023Davante is an awesome sales person. He treated me and my husband with respect. He didn’t pressure me to make my purchased. What he did do was professionally list all the great features that the car had and then explained the benefits of… buying my vehicle. He answered our questions without appearing annoyed. I suggest anyone looking for a high end car go and see him. A great personality goes along way!We're delighted to know Davante could be the ideal salesperson for you! Our BMW of Devon team is dedicated to providing detailed information and answering all questions without any pressure. We appreciate your recommendation — thank you!
Highly recommended!
by Doug on 09/14/2023It was a very smooth transaction overall. Drew was easy to talk to and deal with. He really knows the BMW brand and speaks with enthusiasm about the cars. He made the whole experience much better than what I was expecting and was… instrumental in my satisfaction with BMW of Devon. I will definitely be back.Doug, we're delighted to know that Drew made your experience at BMW of Devon a memorable one. We appreciate the positive feedback and look forward to seeing you again in the future!
New Car crack windshield replacement
by Andrew on 09/02/2023Got a quote and an appointment with no hassle. Schedule was full and they tried to fit me in before but was not possible because of others already in line. They answered all my questions and had added items I was going to add before I had… to ask.Andrew, we're glad to know that our team at BMW of Devon was able to assist you efficiently and answer all your questions. We always strive for a hassle-free experience! Thanks for the positive feedback.
Excellent service
by Jo on 06/02/2023Best dealership in Chester county Always efficient and pleasant I would never have my car serviced anywhere else I trust them to always explain everything and work with me. Jeff is the best and they are lucky to have himWe're thrilled to hear Jeff and our team at BMW of Devon provided great service during your visit, Jo. It's wonderful to know we have earned your trust and are your dealership of choice in Chester county. Thank you for taking the time to share this amazing feedback with us!
Nice, hassle free experience
by Som Setua on 05/14/2023Very pleased working with this dealership. Right from my first interaction through their web portal, Alex, the internet sales representative, guided me through every steps towards the first test drive of my EV, keeping me updated on the… inventory, providing me the contacts for Brian D. Brian D was phenomenal in his every effort to make this a memorable experience for me. He showed all the available options and drew out an offer which I could not turn down. Actual deal was very technology driven - all digital. I just got one piece of paper - rest all were emailed. The car was nicely kept, clean and charged up for me. Support folks explained and clarified all my questions. I would definitely recommend this dealership.We are delighted to hear about the memorable experience you had at BMW of Devon, Som. It is a pleasure to know that Alex and Brian provided such exceptional service throughout the process. We're glad that the all-digital deal was executed smoothly and that you got a stellar deal. Thank you for recommending us, and drive safe!
Brian D. is excellent to work with!
by GSchaef on 04/14/2023BMW of Devon was welcoming as soon as you walked in. Staff is super friendly and Brian D. was easy to work with. From test driving the car to closing the deal everything went seamlessly . Thanks again.Brian and the entire BMW of Devon team are delighted to see your glowing review! Thank you so much for supporting our team and please let us know if you need anything down the line. Congratulations on your new car!
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
The all new BMW of Devon is located at 20 Lancaster Avenue in Devon, PA right near the Devon Horse Show. We are open for service Monday through Friday 8am-5pm and Saturdays 9am-5pm. We will be expanding our fleet of BMW Service Loaner vehicles as well as providing shuttle services to nearby venues.
Please visit Sloane Automotive Group's All-New BMW of Devon in person. We think that you will be impressed and we are excited for the opportunity to serve Devon, Malvern, Norristown, King of Prussia, Berwyn & Wayne.
If you're in the market for a new or used car, you've come to the right place.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
It's great to know that Anthony provided you with a smooth and informative experience at BMW of Devon. We appreciate your recommendation! Enjoy the ride in your new BMW X3!
by BMW of Devon on 02/29/2024