Skip to main content
Today 7:30 AM - 7:00 PM

Customer Reviews of Mike Piazza Honda

Review type:

36 sales reviews
Sort by:

  • Deceptive "Dealer Prep Fee"

    1 out of 5 starsby Justin on 05/28/2019
    updated 06/03/2019

    Textbook bait and switch. Advertised a great price online, we show up in person to find there’s a non-negotiable $995 “dealer prep fee” on top of that price, listed no where on their website (even in the fine print). Our salesman even admitted they purposefully advertise lower price to show up in more searches online and that the “dealer prep fee” offsets that. Appreciate the honesty but stand by the price you advertise. All the stereotypes about used car salesmen apply here.

  • Do not trust a word they say in emails

    1 out of 5 starsby Jay on 12/30/2018

    I would not trust a word of what their internet and/or sales staff state in emails. They lure you into their dealership by making statements as "my manager can't work with you on price unless you come in" only to waste a customers time. I spent 3 hrs to visit this dealership only to find out that they have zero flexibility or at best will go down by a $100 of their asking price. Wish the internet sales staff were more transparent and honest.

  • Honda CRV putchase

    5 out of 5 starsby Sheri on 11/27/2018

    Excellemt experience! Thank you to my Sales rep Paulette! she was the best!!

  • Number 1!

    5 out of 5 starsby Cheyanne1 on 11/01/2018

    Earlier today I went to Mike Piazza Honda in Langhorne Pennsylvania and purchase my first ever Honda accord. After the test drive I fell in love with the ride the smell of my brand new Honda. Nothing like getting a new car! Keep up the good work guys!

  • Was in and out with a car....fast!

    5 out of 5 starsby Cheyanne1 on 10/31/2018

    Love the look of the new Honda Civic, saw the Lease special on the Piazza website and noticed it expires TODAY...so I jumped on it....bought my last car there and worked with my old salesperson Jimmy....Jimmy remembered me and got me out of my old car and into a BRAND NEW CIVIC....Thanks Jimmy, you're the man! Great people and great place to buy a car!

  • Very Satisfied

    5 out of 5 starsby Harry55 on 10/27/2018

    Recently bought my Civic from here. Called in and spoke with Nick in the internet department. He was very helpful and made sure that the Blue EX they had on the lot was still available before I came by. Ended up working with a man named Scott who was able to get me into the car and I have to say I couln't be happier with my purchase. Would absolutely recommend.

  • Happy customer

    5 out of 5 starsby Mommy2ben on 10/18/2018

    I called the dealership before coming in regarding a cr-v they had on their lot. I spoke with Amber who very pleasant and nice. She made sure the vehicle was available and ready when I arrived. I met with Mike in the pre-owned department and went on a test drive with a salesmen named Nick. Nick was very helpful and patient with me. I loved the car, the customer service I received from the dealership I loved even more. Don't waste your time going anywhere else.
  • Pleasant Surprise

    5 out of 5 starsby blondie1996 on 10/18/2018

    Car shopping is usually very stressful and challenging for me but Mike Piazza made the process effortless. They contacted me quickly after I showed interested in a new Honda Accord and scheduled me and appointment just via email. When I arrived the salesmen Hugh greeted me and showed me what they had in stock. I selected a vehicle and after filling out some paperwork I left with it the same day! Hugh was efficient and extremely helpful! Check out this dealership!
  • Amazing Experience

    5 out of 5 starsby LoriGilbert on 06/28/2018

    I'm always a little nervous about car shopping. I always fear getting ripped off by a shark salesman. But I always feel confident when shopping here.. There is 0 pressure , and they really take the time to make sure I am comfortable, and they even have a price guarantee. All in all, I highly recommend Mike Piazza Honda to anyone that wants a great day with no sales pressure!!
  • great customer service

    5 out of 5 starsby brunettbabiii on 08/16/2015

    This was the second experience for me there, I traded my 2007 Honda civic for 2015 Honda civic. The sales manger Vince Brown was very patient with me to make sure I got exactly what I wanted. Spent a good amount of time there but left very happy andsatisfiedd. I would definitely recommend this place to anyone, I wouldn't shop anywhere else!
  • honest people, great deal

    5 out of 5 starsby brimer on 08/07/2015

    We were very pleased with everyone we dealt with at Piazza, which was everyone from Internet Sales to the Sales Manager and Finance. They offered a much better price than competitors and were able to find just the car we wanted as all the dealerships were finishing out their 2015 inventory. They were not pushy, but definitely wanted to make a deal good enough for our business.
  • High Marks!

    5 out of 5 starsby Gramps6588 on 05/25/2015

    This is the second SUV we've purchased from Mike Piazza Honda. Our Sales Rep, Allan Brace, was "no pressure" and extremely knowledgeable. Went in late Saturday afternoon and drove away with our new vehicle early Saturday evening. Allan answered all of our questions....prior to the purchase and in the vehicle after it had been prepped for us to drive away. I know I always "leave money on the table," but the price seemed fair to me, so we made the deal. I would highly recommend Mr. Brace and Mike Piazza Honda if you are seeking a Honda product. My wife and I were extremely pleased with the experience.
  • Positive purchasing experience

    5 out of 5 starsby Happynewcar827 on 05/16/2015

    We recently (end of April) purchased a new Honda Accord LX and had a very positive experience at Mike Piazza Honda (in addition to getting a great car). All of the sales and financing associates were courteous and helpful, and generous with their time. The salesman assisted both my wife and I with separate test drives, exhibited good knowledge of the vehicle (as well as a potential alternate one), and was a fair negotiator. The finance team answered all of our questions and turned around our loan application documentation in a timely manner. I feel we got an excellent new car at a good price. The overall experience was a relatively low-stress one. Will return to them for future vehicle needs
  • Best experience

    5 out of 5 starsby Bbuskett on 04/30/2015

    By far the best experience I have had buying a car. Friendly staff, respected the value of my time. Payment was lower than quoted. Although not the closest to me, this is my Honda dealership
    • Thank you so much for taking the time to write this 5-star review! We appreciate it!! Respectfully, Joe Gillespie General Manager

      by PiazzaAuto on 05/07/2015

  • Good experience at Mike Piazza Honda

    5 out of 5 starsby wrldtruck on 03/09/2015

    I was very satisfied, with the professional service i received from Eric, at Mike Piazza Honda. All business was straight forward, and i am very happy with my new car. I feel like a got a good honest deal. thanks bob
    • Thanks so much for the 5-star review! So glad we could help with your car buying purchase!! Respectfully, Joe Gillespie General Manager

      by PiazzaAuto on 05/07/2015

    • Thank you so much for your 5-star review! We appreciate your recommendation! We look forward to seeing you again! Respectfully, Joe Gillespie General Manager

      by PiazzaAuto on 05/07/2015

  • Ne Car Purchase

    5 out of 5 starsby seblazak on 02/20/2015

    Great sales department no pressure put on buyer. Sales person spent a lot of time with me answering all my concerns and questions. Easiest car purchase ever made.
  • Great Dealer

    5 out of 5 starsby dcdc2 on 12/23/2014

    Purchased a 2014 Accord. The sales people were extremely courteous. Very nice buying experience.
  • 5-star Review!!

    5 out of 5 starsby timl8325 on 11/06/2014

    I just bought a 2006 Acura TL from Mike Piazza Honda. I dealt with Gene the Used Car Manager. Marty, a sales consultant and Phil, the finance manager - everybody was so helpful and I walked out with the car I am in love with in less than 4 hours. I absolutely am in love and pleased with the entire process. I am so happy I chose Mike Piazza Honda!!
  • Excellent Sales

    5 out of 5 starsby ssanders10 on 08/21/2014

    Eric was awesome the entire time we were looking for a Civic Si. He event went and got the car for me and only a couple hours later I was driving it away. Great experience and loved working the whole time with Eric!
  • Bait & Switch

    1 out of 5 starsby mikedpf on 08/21/2009

    The worst experience I have ever had, "buying my first new car" !! The dealer took my deposit on a Friday night and told me that they had the car I wanted at another branch. They told me they would not "make the call" to secure a car until I hand delivered a check for 500.00. I went to the bank and purchased a Bank Check and hand delivered it. Then they didn't secure the car at their other dealer that evening because they claim they were so busy with walk in customers...(what was I) and next day the car was sold. Let it be known they had no problem securing my deposit !!. Then they could not find us another car in the same color or transmission,as well as the alternative choice I gave them so they figured on the old and bait / switch..Very smugg, refered to themselves as the deli counter for new cars,that they had plenty of business..I just wish they had been honest. Can't wait till the cash for clunkers program is over..maybe then this dealer will be a little bit humble when they have to rely on their reputation alone. They have ruined my opinion of HONDA, PIAZZA GROUP and the whole car buying process. Oh...Joe offered to order me a 2010 however told me I would have to pay 1000.00 more...Maybe he has an extra 1000.00 laying around on his end table. They act as if that's a drop in the bucket for a first time buyer just out of school. The icing on the cake..We gave them a 500.00 deposit on 8/07/09 and couldn't get a refund until 8/20/09. Funny how quickly they asked for it to secure the car they had in stock "at their other location". Repeated attempts to try and fix this and do business with this dealer resulted in a big fat O. Do your homework before buying a car here.
  • If you want to get blatantly ripped off on your trade, then shop here.

    1 out of 5 starsby butacp on 08/29/2007

    I was lured in by the 0% financing Piazza Honda was offering on their new vehicles up to 10 grand. I wanted to trade in my 2007 Acura TL-S type for something more fuel efficient such as a civic. I had only owned my car for a few months, but I had put a huge down payment on it and had financed it over 3 years with a very low interest rate so I knew based on that and the information on edmunds.com that I was not upsidedown but in fact would have a good down payment. To make a long story short, they offered me $500 less than my payoff amount and if I wanted to get the 0%, then I would have to pay the MSRP. Except the figure they put in front of me was not the MSRP, but something higher (information also learned from edmunds.com). After arguing with the salesman and then the manager himself, I had enough and left. Piazza Honda is by far the worst dealership I've ever dealt with.

About our dealership
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Express Service