Customer Reviews of Steve Moyer Subaru
Review type:
Owner
Owner
by Diane Obrien on 01/24/2024Treated like family and not just a possible buyerDiane Obrien, WOW, Thank you for the kind words! We appreciate the excellent rating. We appreciate your business and are happy to have you as a part of the Steve Moyer Subaru family!
Joe the Car Guy's recommendation
by CarGuyJR on 01/23/2024Even though we travel 25 miles (and there are three other Subaru dealers much closer) We bought a new Forester from Steve Moyer Subaru because we really liked the way we were treated, every employee we met was happy to be there and we… received an excellent direct no-nonsense deal and trade value. Also, being a serious car guy having restored and owning several antique and collector cars, was so impressed by the Forester, 8 months later I sold my beloved Jeep, went back to Steve Moyer Subaru and bought a new Forester for myself! The experience was like coming back to visit old friends. I have been to many over the years and no other dealership has ever been this great. In conclusion; I am now a huge fan of Steve Moyer Subaru and am a loyal convert to the Subaru brand. In fact, we have recommended numerous friends and family to Steve Moyer Subaru resulting in 6 additional new car sales with every one of them being quite pleased.CarGuyJR, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you for your business and the many referrals you have sent us! It is greatly appreciated.
Great Service
by Leony61 on 01/01/2024The service team found the problem right away an addressed other issues with the car which we had fixed good service team.Leony61, we really appreciate your great feedback! We do our best to try and fix vehicles right the first time. We look forward to seeing you again for your next maintenance. Thank you for your kind words!
Inspection, oil change & tire rotation
by Bill7201952! on 12/19/2023Everything was done correctly& quickly.Bill7201952!, we really appreciate your great feedback! Thank you for choosing us for all of your service needs. We appreciate it.
Sales
by Sgtjack on 11/14/2023This is my third vehicle from Steve Moyer. They have always been friendly and professional. Hey have always been accommodating and helpful.Sgtjack, thanks for your great review, and for giving our dealership such a high star rating! We appreciate your loyalty and look forward to helping you with all of your automotive needs in the future.
Excellent service, hassle free buying!
by Joe G on 11/11/2023We had a great, hassle free buying experience, no pressure at all. Special thanks to Bernie Ferretti from the Moyer Auto group, and also Robert Fruscella and Scott Fisher from Steve Moyer Subaru for making this a pleasant and smooth buying… experience. They also gave us a great value on our trade in with a lot of miles on it. Scott was very patient showing us all the features of our new Forester. Highly recommend!Joe G, thank you for your kind words! We're happy we could help. We are here for you whenever you need us.
Service department is suspect.
by Chadd1978 on 10/25/2023I took my car in a few months ago because I lost boost and power. It seemed like something was blocking the exhaust. Turns out both cats were clogged. They replaced them under warranty. I know that just don't happen. So, I asked them why… that happened to a car with 75K miles on it? They couldn't give me an answer. They told me my car was fine and gave it 90% rating. A little over a month goes by and I start having similar issues. I take it back to them. They tell me my turbo is now going bad. And to replace it would be over 3K to replace it. I, being around cars all my life didn't think that was the proper diagnosis. I checked things out myself. Turns out I'm losing compression in cylinder 4 (85lbs vs 130lbs in the rest). That is why the cats clogged to start this saga. Their service department is suspect.Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further.
Great Experience
by Rosealew on 08/22/2023Our salesperson and every other person we met at the dealership was knowledgeable and ready to help. They know how to make a customer feel appreciated.Rosealew, thanks for your great review, and for giving our dealership such a high star rating! We appreciate your business and kind words.
I bought my first ever new car from Steve Moyer Subaru a few weeks ago.
by Jeff Bauer on 08/22/2023Even up to current age 60, I had always bought used cars with roughly 100k miles; but I always like the Subaru brand and models, even though I never owned one. I was replacing a 1999 Jeep Gr. Cher. with 230K mi. I intended to by a used… Subaru of more recent years, but with accommodation of the staff, quality of the new car, and their willingness to make a deal, left anything less than buying a new one being a dumb deal. They really do go out of their way to serve you: friendly and hospitable staff, very efficient operation, and nice clean place with respect to the customer. I am very happy with the new vehicle's looks and performance, and I feel like their "door is always open" to address any need or concern I may have. I thank them, and it has been a pleasure doing business with them! Regards, JeffJeff Bauer, we really appreciate your great feedback! We are happy to help with all of your automotive needs whenever you need us.
Nathaniel Klatt
by Lori Wink on 06/20/2023Excellent Subaru salesperson. Extremely knowledgeable of Subarus. Not pushy. Very patient. We will seek him out when we are ready to purchase our next vehicle.Lori Wink, we really appreciate your great feedback! We are happy you had such a great experience. If we can be of service to you in the future please do not hesitate to reach out to us.
Great Service
by Hamburg_Fred on 04/18/2023No appointment needed for an oil change and tire rotation. Comfortable waiting area with great snacks. Service was completed promptly. Free car wash upon completion.New 2023 Subaru Forester Wilderness
by Mikenavy62 on 03/31/2023The sales people are not pushy they will listen to you and will put you into the car that fits your lifestyleService
by Cindy L on 01/23/2023Great service, quick and easy. My only suggestion would be coupons for service, other dealers offer them.Tire replacement
by rmgroff on 01/23/2023Had flat tire. Service checked and found other tires marginal. Recommended all four to be replaced.Moyer subaru
by irishcat on 10/25/2021We like this dealership and have purchased over the years, 6 new outbacks. We find this car to meet all our needs and its comfortable.When we walk into that dealer we are greeted immediately and taken care of.Excellent service, Good prices
by Brian C on 05/01/2021My experience was excellent at Steve Moyer. I have purchased several cars from them in the past, and they always do right by the customer. This was my first time purchasing a brand new vehicle, and they helped me quickly decide between a… new Subaru outback and forester. They were then quick to get me pricing within my budget, and walked me through every step of the way in a professional manor. Josh B. Is the guy to see when you want a vehicle, as his professionalism is boundless.You definitely leave with exactly what you are looking for !
by Kimberly on 04/16/2021Josh the salesman was Very professional and friendly ! He was very knowledgeable about the vehicle and took his time making sure I got exactly what I was looking for ! They go above and behind to make their customers feel welcomed and… comfortable !Best sales team
by Missy Petersheim on 02/07/2021Best customer service and quality vehicle. I am so very impressed with the dealership. I did a lot of the communication through email ahead of time so I could make one trip and Chris was awesome in getting me information and pricing I was… so happy with. I had a wonderful experience and got a great deal on my Subaru Outback. The finance guy was awesome explaining ever detail to me also. Thank you both !!!!USED to hate buying a car
by J Rittle on 12/31/2020Steve Moyer Subaru, Joe Pritz our salesman, and the whole financial and management staff made purchasing a new Outback the nicest car buying experience we had in decades. Joe helped us determine our actual, real world needs and did not… attempt to sell us a vehicle with options we would never need or use just to boost any profits or commissions. A bonus was when Andrea took all the time that we needed to familiarize us with our new Outback.Great Staff and Great Experience
by Gabriel on 11/06/2020I had been car shopping for a very long time and had even extended the lease on my previous vehicle due to COVID restrictions. I had terrible experiences at other dealerships when it came to the negotiation phase and even had a few bait and… switch attempts. I checked in with Moyer Subaru on a whim, as I'd always wanted a Subaru but never settled on one. I showed up and spoke to Mark about lease and buy options on a 2021 Outback. He provided good info and within a bit I was offered a deal that I couldn't say no to. Within a few weeks my car arrived and picking it up was easy and there were no surprises in any of the paperwork and everything was exactly as we had discussed. To finally find a place willing to listen to my needs and be willing to work with me was a huge load off my back, especially after so many negative experiences elsewhere. Thank you!Steve Moyer Subaru
by Jkurtz76 on 03/19/2020Professional yet friendly and welcoming staff- great service overall!
Steve Moyer Subaru has been in business for over 30 years. Six members of the Moyer family are employed here, so this is not your typical car dealership. We think of our customers as friends and our employees as family. Your satisfaction will always be our top priority. Let our dedicated sales staff help you find the vehicle of your dreams. Our no-pressure policy will make your auto shopping experience fun and easy. Our goal is to provide you with such an enjoyable experience that you become a customer for life. We proudly serve the Berks and Schuylkill County areas including Reading, Hazelton, Allentown, Lancaster and Limerick, PA.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
Diane Obrien, WOW, Thank you for the kind words! We appreciate the excellent rating. We appreciate your business and are happy to have you as a part of the Steve Moyer Subaru family!
by Robert J. Fruscella on 05/30/2024