Customer Reviews of L B Smith Ford Lincoln
Review type:
Very Satisfied buyer
Ford Edge, inspection
by James on 04/25/2025They are friendly and did what I asked.Thank you, James, for taking the time to leave us a review. I appreciate your feedback and I'm glad to hear that you found our team friendly and that we were able to assist you with your requests. If you have any further needs or questions, please don’t hesitate to reach out to us at LB Smith Ford Lincoln. I look forward to serving you again! Sincerely, Jim Galloway, President
Maintenance and inspection
by Roy on 04/20/2025updated 04/25/2025Car was done in a timely matter.Thank you for your positive feedback, Roy! I'm glad to hear that your car was completed in a timely manner at LB Smith Ford Lincoln. We appreciate your support and hope to assist you again in the future! Sincerely, Jim Galloway, President
Very Satisfied buyer
by Chris on 04/19/2025Daryl Smiley was excellent in helping us purchase the vehicle remotely and when we arrived to pick it up.Thank you for your wonderful feedback, Chris! We're thrilled to hear that Daryl provided excellent assistance during your remote vehicle purchase and pickup. At LB Smith Ford Lincoln, we strive to make every experience seamless for our customers. We look forward to welcoming you back soon! Sincerely, Jim Galloway, President
Mustang Service
by Joseph on 04/15/2025quick courteous serviceThank you for your review, Joseph! We truly appreciate your feedback about the quick and courteous service you received at LB Smith Ford Lincoln. We look forward to serving you again in the future! Sincerely, Jim Galloway, President
Salesman was very knowledgeable.
by Gary on 04/08/2025Selected what we wanted on our car and we didn't have to walk around in the lot.Thank you for your review, Gary! We're glad to hear you enjoyed the convenience of selecting what you wanted for your vehicle without having to walk around the lot. At LB Smith Ford Lincoln, we strive to make the car buying experience as seamless as possible. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Good service experience
by Christine on 04/05/2025Friendly setting and serviceThank you for your positive feedback, Christine! We're thrilled to hear that you enjoyed the friendly setting and service at LB Smith Ford Lincoln. We take pride in creating a welcoming atmosphere for our customers. We look forward to seeing you again soon! Sincerely, Jim Galloway, President
2024 F250
by Donald on 04/03/2025Very easy and no games .Thank you for your review, Donald! We're glad to hear that your experience with LB Smith Ford Lincoln was smooth and straightforward. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jim Galloway, President
EXCELLENCE
by Debra on 03/26/2025updated 04/02/2025Kindness and caring of everyone Service Russ Gibbons always goes out of his way He is a pleasure to work with!!!!!!!!!!!Thank you, Debra, for your wonderful review! We truly appreciate your kind words about Russ Gibbons and the caring service you received at LB Smith Ford Lincoln. We're glad to hear he made your experience enjoyable. We look forward to welcoming you back next time! Sincerely, Jim Galloway, President
5 stars
by Arthur Mankey on 03/26/2025updated 04/01/2025Bill are sales man was the best... very up front and very informed in every question that we had.Thank you, Arthur! We appreciate you taking the time to share your positive experience with us at LB Smith Ford Lincoln. We're glad to hear that Bill provided you with excellent service and was able to answer all your questions. We look forward to seeing you again! Sincerely, Jim Galloway, President
Great facility
by Jodi on 03/22/2025updated 03/28/2025Staff friendly. Walk in for the works. Great serviceThank you, Jodi, for your 5-star review! We're thrilled to hear that you found our staff friendly and enjoyed great service during your visit for \"the works\" at LB Smith Ford Lincoln. We appreciate your support and look forward to seeing you again soon! Sincerely, Jim Galloway, President
Great work
by Cynthia on 03/21/2025updated 03/28/2025Facility is very clean. Employees are all very respectful and polite as well as knowledgeable. Keep up the great work.Thank you for your wonderful review, Cynthia! We appreciate your kind words about our clean facility and our respectful, knowledgeable team at LB Smith Ford Lincoln. We strive to provide exceptional service, and your feedback motivates us to keep up the great work! We hope to see you again soon! Sincerely, Jim Galloway, President
Always have a great service experience with LB Smith
by Gerard on 03/26/2025On line scheduling is great, Josh, our service advisor, kept us in the loop with our vehicle maintenance.Thank you, Gerard, for your fantastic review! We’re thrilled to hear that you found our online scheduling convenient and that Josh was able to keep you informed during your vehicle maintenance at LB Smith Ford Lincoln. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jim Galloway, President
Dead battery
by David on 03/26/2025Professional and courteous from start to finish.Thank you for your wonderful feedback, David! We're thrilled to hear that your experience with LB Smith Ford Lincoln was professional and courteous from start to finish. We appreciate your support and look forward to serving you again in the future! Sincerely, Jim Galloway, President
Great job LB Smith
by Karl on 03/23/2025Great service and communication.Thank you for your kind words, Karl! We're thrilled to hear that you had a great experience with the service and communication at LB Smith Ford Lincoln. We truly appreciate your feedback and hope to see you again soon! Sincerely, Jim Galloway, President
Great Service
by Kurt on 03/25/2025Great communication and overall experience.Thank you for your kind words, Kurt! We truly appreciate your feedback about your experience with us at LB Smith Ford Lincoln. Great communication is important to us, and we're glad to hear you felt that. We look forward to seeing you again soon! Sincerely, Jim Galloway, President
Escape Maintenance
by Joseph on 03/20/2025Service Dept. thoroughly checked all of my concerns for our Ford Escape and made good recommendations regarding future maintenance for the vehicle.Thank you for your kind words! We're glad to hear that our service department was able to address all your concerns regarding your Ford Escape and provide helpful maintenance recommendations. Your satisfaction is important to us at LB Smith Ford Lincoln. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Miss Vanessa Williams
by Vanessa on 03/20/2025Good customer service Good prices on service work Knowledgeable about different types of car Answer questions about your vehicle Friendly and courteousThank you, Vanessa! We truly appreciate your positive feedback about your experience at LB Smith Ford Lincoln. It's great to hear that you found our team knowledgeable and friendly while also being pleased with our service prices. We look forward to assisting you again in the future! Sincerely, Jim Galloway, President Sincerely, Jim Galloway, President
Totally satu
by Robert on 03/08/2025updated 03/17/2025Advisor Russ is solely committed to total customer service. Treats customers vehicles like they are his very own.Thank you for your wonderful review! We're thrilled to hear how Russ provided you with outstanding customer service at LB Smith Ford Lincoln. We truly value our customers and take pride in treating vehicles with care. We hope to see you again soon! Sincerely, Jim Galloway, President
Ford Fusion purchase
by Curtis on 03/15/2025It was very comfortable and low pressure. Stu and Chris and Jake were marvelous.Thank you for your wonderful review, Curtis! We're thrilled to hear that you found your experience at LB Smith Ford Lincoln to be comfortable and low pressure. It's great to know that Stu, Chris, and Jake made a positive impact during your visit. We appreciate your kind words and hope to see you again soon! Sincerely, Jim Galloway, President
Review
by Leigh on 03/05/2025updated 03/13/2025Always friendly and efficient. Priced well.Thank you so much for your wonderful feedback! We're thrilled to hear that you found our service at LB Smith Ford Lincoln to be friendly, efficient, and well-priced. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Jim Galloway, President
Review
by Sarah on 03/03/2025updated 03/11/2025Quick serviceThank you for your 5-star review, Sarah! We appreciate your positive feedback about the quick service at LB Smith Ford Lincoln. We strive to provide efficient and friendly service to all our customers. We look forward to serving you again in the future! Sincerely, Jim Galloway, President
Ford Transit Cargo Van
Lincoln Corsair
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for your wonderful feedback, Chris! We're thrilled to hear that Daryl provided excellent assistance during your remote vehicle purchase and pickup. At LB Smith Ford Lincoln, we strive to make every experience seamless for our customers. We look forward to welcoming you back soon! Sincerely, Jim Galloway, President
by LB Smith Ford Lincoln on 04/21/2025