Blaise Alexander Ford
Customer Reviews of Blaise Alexander Ford
Review type:
Car buyjng
Doesn't stand behind what they sell
by seansima on 10/13/2021I don't recommend. Took hours to finally negotiate a deal. Then took several days to actually take delivery of my truck. A few days later took it on a long trip, broke down and had to spend 4 hours at a Ford dealership 500 miles from home.… The dealership did reimburse me but I had to pay out of pocket. They already reimbursed me for several other issues that came up during the purchase process and afterwards. Now less than two months later and I need about 3k worth of repairs because the timing chain and cam phasers are bad, which is a know Ford issue with a TSB. Dealership will not do anything to help, but even cover the parts. General manager is so concerned with making a profit that he would rather have an unsatisfied customer. Guess where I won't be buying my next truck from? Sad that they put all their priorities in to just moving lots of vehicles and but satisfied customers. Hopefully Blaise Alexander corporate will be more helpful and understanding. Very disappointed they don't stand behind what they sell.Review
by Schrecky28 on 09/14/2017I was very pleased with them. My check engine light came on and I stopped to have them look at it and they fixed it.Blaise Alexander Ford
by swish71 on 09/01/2017All work accomplished very quickly. Customer service was great!Debbie
by debgymbug on 05/10/2017updated 05/22/2017I always have an excellent experience when I go to Blaise Alexander Ford in Lewisburg. The parts department personnel are always courteous and friendly.Thanks so much, your very kind feedback is much appreciated. Please call or stop in anytime.
Worst dealer ever
by Tommyboy123 on 10/27/2016Don't bother driving to this dealer ,they just waste you time playing games ,it's a joke ,they advertise cars then don't have them to sell ,bait and switch routineHello---we appreciate your feedback, but please know this is not what we typically hear about our service. We wish you all the best in your vehicle search and if you should change your mind about working with us, please contact our general manager directly. Bob will ensure that you receive the 5-star treatment you deserve.
Escape review
by 2013escape24 on 05/13/2016updated 05/25/2016We are very happy with our 2013 Ford Escape. It handles great, and the ride is also good for a smaller SUV. We liked the way Blaise Alexander salesman Bobby Trautman, treated us and answered any questions we had about the vehicle. We would… recommend this dealership to anyone who is interested in buying a new or quality used vehicle.Hi and thank you so much for the great review, we appreciate your recommendation too. We congratulate you on your Escape and we wish you many wonderful adventures. Please come back anytime.
Purchase of Focus
by lovefords51 on 05/24/2016I was pleased that I could do much of my searching for a preowned 2015 Ford Focus at the Blaise-Alexander website. Sierra found two vehicles that matched my input and sent me detailed info on each including pictures. Dylan Cizan took over… as sales rep when I called to visit the lot and look at the vehicle of choice. He did a great job of concentrating on the aspects of the vehicle and staying away from the hard sell. We bought the preowned vehicle that we came to see that day and took it home with us.Thanks for the wonderful write-up of your recent purchase with our dealership. We appreciate your very nice review and we thank you for your consideration. Please come back anytime and try our service department for routine maintenance. Have a wonderful summer and enjoy your Focus.
My New Used Car- 2008 Ford Fusion SEL
by JonnyMac74 on 02/22/2016Before coming to Blaise Alexander Ford, I was experiencing hard times. My only car died and had to get rides to work from friends, coworkers and family. I also had to cash in my 401k and pension early due to my economic hardship. So had a… limited amount of money to get a car, so in my mind I knew I wasn't going to get a nice car. I've been to other dealerships, I could tell they really didn't care about the person, just the sale. Blaise Alexander Ford is so different!!! On 1/16/2016, I walked in with my expectations. My salesman, Micheal Poteski, was the best!!! He listened to what I was looking for and my price range I was looking to stay in. Michael could tell those vehicles weren't for me. So he decided to show me a 2008 Ford Fusion SEL. I looked at this car and knew I couldn't afford this car. He asked me to test drive it and see what I think off it. Let me tell you, this car was awesome!!! It had all the features I was looking for and so much more! When I came back, Michael broke the news to me... the price. It was more than I had, so he asked about financing the difference. With my school loans, I never thought I would ever qualify for a loan... but I did!!! Blaise Alexander Ford and Michael Poteski treated me like I was buying a brand new car. They took so much care of me!!! The staff there was so extremely helpful!!! Let me tell you how they took care of me: * included 4 yr Ford Protect Extended Service Plan * included 3 months of Sirius XM Satellite Radio * Blasie Alexander Ford silver keychain, T-shirts, Hat, Water Bottle and Tote Bag * $100 Gift Card for 4 people at BJ's A Place for Ribs * 2 yr Calendar with a picture of my car and me So if you want a place where they treat you with respect and know what you're looking for, go see Michael Poteski at Blaise Alexander Ford in Lewisburg!!!Hello--thanks for the wonderful write-up of your purchase from our dealership. We always do our best to treat our customers like family and it sounds like Mike hit a homerun. We appreciate you shopping with us and we look forward to seeing you back whenever the need arises. Thanks again, Take care!
2015 focus
by Felicia4599 on 01/18/2016updated 02/03/2016Purchased 2015 focus. I'm so in love with it. Service was great thanks to Nate Wagner. He made everything very easy. Thanks to his suggestion I got a great car.Congratulations on your Focus and thanks for the wonderful recommendation of Nate. We hope you enjoy your new purchase for many wonderful miles. Take care and please let us know if you need anything down the road.
Great Service
by sg17754 on 01/15/2016updated 01/27/2016Was needing to get to another appointment and they serviced my car immediately and was able to get to the other appointment on timeThanks for allowing us to be your service partner, we are lucky to have a customer like you. Please let us know how we can help you down the road. Thanks again!
Great Service
by laalsh620 on 01/19/2016Your service dept. really seems to have it together. I had an oil change, tire rotation, and a bulb replaced, and figured I was looking at a $60 or $70 dollar garage bill. I was pleasantly surprised when it was only $42 and some change.… Great job, reasonable price is all I ask, and your garage did that. The only negative I could say, and it's nothing against your garage is I wish the keys weren't so expensive. I'm a firefighter with Milton, and lost my set of keys while responding to the China King Buffet fire I asked what the cost would be to replace it so my wife and I both have a key to the Escape, and I was told $175 give or take. WOW! Needless to say we'll only have one key for a while.Thanks for the wonderful feedback about your visit to our service department. We look forward to working with you again. We apologize for the cost on the keys, sometimes the prices are fixed by the manufacturer and there's not much we can do. Take care!
Service
by raupy11 on 01/12/2016I had my vechile inspected. You inspected it and are going to take it to the Dodge dealer for service. Very impressive.Thanks so much!!
Great service
by Raupy11 on 12/05/2015The wait was short. Rotated tired and changed the oil. Very pleased.Thanks for the 5-stars!
My first car
by 13cgonzales on 11/20/2015updated 12/02/2015For my first time buying from a dealership, it was one of the painless things I have done. My salesman really listened to what I wanted and did his best to get the car I ruely wanted. My experience was absolutely a win.Thanks so much for rating us with a perfect 5-stars, we really appreciate you giving us the opportunity to work with you. Thanks for the shout out to our sales team, we hope you enjoy your purchase for many wonderful miles!
Great sale!
by JennaBug627 on 11/08/2015I purchased a 2009 Ford Explorer. The sales man was amazing getting me into a safe and reliable vehicle that was within my budget. I would recommend Blaise Alexander Ford to anyone who is looking to purchase a new or used vehicle.Thanks for the wonderful recommendation, that is the best compliment we could receive. It was a pleasure working with you and we look forward to seeing you back when the time comes. Thanks again and enjoy your Explorer!
Good service, done in a timely manner.
by JessicaKipp24 on 11/12/20152008 Jeep Wrangler Unlimited Sahara. We traded in a 2006 Jeep Liberty which we also purchased from your dealership which we had nothing but problems with but was willing to give the dealership a second chance. I hope this purchase will be… much more successful. We did not get what we would have liked for it because we had to carry over negative equity but other than that we were happy with the deal. The salesman was very helpful and did what he could to get us the best deal.Thanks for the feedback, we always appreciate hearing from our customers. We thank you for giving us another try with a Jeep Liberty and we hope you'll let us know how everything goes. Sincerely, The Blaise Alexander Team
great
by barryndiane on 10/26/2015Our experience there was very good on purchasing my 2015 silverado they were very thorough on getting us financed and on the road the staff there was very helpful and friendly Thx again christan n blaise alexanderThanks for taking the time to review us. We are thankful to have earned your business. Please let us know if we can do anything else for you. Take care and safe travels!
Great Service Great Team
by camsteph46 on 10/18/20152014 Ford Focus We love Lewisburg Ford- the Salesman Owen was Awesome - honest and didn't try to sell us something we didn't need!! Finance Dept was Awesome! We always get our car serviced there! No matter what your concern is they listen… never make you fell unimportant! Love how they treat their customers as family- even have an event coming up for us! Love Alexander Ford in Lewisburg!!Thanks for taking the time to tell us about your wonderful experience with our dealership. We truly appreciate customers like you and we look forward to seeing you back again. Thanks again and enjoy your Focus!
Ford F-350 Super Duty
Ford F-150
Ford Explorer
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Roman Brooks on 02/25/2025