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Customer Reviews of Sloane Toyota of Malvern

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1762 reviews
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  • New Tundra

    5 out of 5 starsby Walter on 07/04/2019

    Great people and our salesman Mohamad was awesome!!
    • Thanks for the great review, Walter. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/06/2019

  • Very good experience

    5 out of 5 starsby KR on 07/04/2019

    Straightforward process. Really good car. Helpful salespeople.
    • Thanks for the wonderful rating! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/06/2019

  • Ms

    5 out of 5 starsby Susan on 07/04/2019

    The excellent way we were treated from the moment we Felt at home as I entered you facility, greeted with a friendly smile. Frank Straface is a 100% class person, knowledgeable and honest. Steve the sales manager is also a 100% class… person, never felt at anytime pressured into a purchase. I was advised by both men if I ever had a question to feel free to call, I know they met it it was genuine.
    • Thank you for taking the time to let us know about your experience with us. Please don't hesitate to reach out again if there is anything else we can do. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/06/2019

  • RAV4

    5 out of 5 starsby William on 07/03/2019

    Our salesman, Mohammad, has assisted us in purchasing 3 vehicles now from Sloane and he got the job done for us each time.
    • Thank you for your continued loyalty, William. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/06/2019

  • Fast Efficient Purchase

    5 out of 5 starsby Joseph on 07/03/2019

    Both sales and finance addressed my specific needs efficiently and effectively, showing me all of the options but not belaboring those I was not interested in.
    • Thank you for sharing this feedback about your recent visit. Please don't hesitate to reach out if there is anything else we can do. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/06/2019

  • 1st Time Service for new car

    5 out of 5 starsby Emilie on 06/27/2019
    updated 07/02/2019

    Driving my car inside as it was raining and I didn't get wet. Didn't take long-no long wait.
  • Overall rating 5 star

    5 out of 5 starsby Evelyn on 06/28/2019

    Very efficient, organized
  • Satisfied Customer

    5 out of 5 starsby LSM on 06/27/2019
    updated 07/02/2019

    Ease of scheduling and exceeded the request for completion time. I had requested a completion time of 2:30 PM and the job was completed by 1:45 PM. Easy & quick drop-off of car and quick pick-up.
  • Sloane Toyota

    5 out of 5 starsby Nick on 06/27/2019

    Quick, knowledgeable, friendly service
  • NancyK

    5 out of 5 starsby Nancy on 06/28/2019

    Very efficient and accommodating and helpful. Easy to schedule, etc.
  • Service

    5 out of 5 starsby Edward on 06/27/2019
    updated 07/02/2019

    Thorough and completed on time
  • Great Service

    5 out of 5 starsby Ebony on 06/29/2019

    Great customer service - prompt attention, Lyft service added value.
  • Great service!

    5 out of 5 starsby Brigid on 06/29/2019

    Really convenient! Good work and good communication. Best service experience I have ever had for a car.
  • My Air Conditioner Needed Service

    5 out of 5 starsby Albert on 06/26/2019
    updated 07/02/2019

    The service people knew me. They were able to search their records to see when I last had service on my air conditioner.
  • RAV4 2019

    5 out of 5 starsby Saika on 06/29/2019

    Sales representative listened to my concerns . He was presenting the features and options while we took the car for test drive . It was most important for me to make that decision
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/10/2019

  • Recent Service Visit

    5 out of 5 starsby Jeff on 07/02/2019

    All service issues were discussed and completed earlier than expected, communication was great and the usage of Lyft in replacement of a courtesy vehicle is genius!
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019

  • 4runner

    5 out of 5 starsby Amie on 07/02/2019

    No pressure, good options, friendly sales people who are helpful.
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019

  • Pleasant experience

    5 out of 5 starsby Crystal on 07/02/2019

    Everyone seemed knowledgeable and friendly. Made the experience pleasant.
    • Crystal, we are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019

  • Honest dealing & great service

    5 out of 5 starsby John on 07/01/2019

    Susan my service coordinator is excellent. E.g. HONEST, informed me of all potential costs up front, cheerfully explained certain inspection proceedures, my car was serviced quickly and the bill was UNDER the Quoted estimate. The techs… were flawless in their disassembly and reassembly of my car (no damage no dirty fingerprints). BTW I ran an automotive repair shop for 30 years. so I know what I'm talking about Need I say more?
    • Thank you so much for your review, John! Happy customers are our goal and our mission at Sloane Toyota of Malvern, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019

  • Sloane Toyota

    5 out of 5 starsby J_emerson on 07/01/2019

    The Service Department’s staff was courteous and went out of their way to accommodate my appointment.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019

  • Good experience

    5 out of 5 starsby Mari on 06/30/2019

    Excellent customer service.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300

      by Sloane Toyota of Malvern on 07/03/2019


About our dealership

Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:

593 Lancaster Ave

Malvern, PA 19355

(484) 329-7300

https://www.sloanetoyotamalvern.com/

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television
  • Collision Repair/Body Shop