Sloane Toyota of Malvern
Customer Reviews of Sloane Toyota of Malvern
Review type:
SloaneToyota make it Easy to buy a new vehicle
Excellent Buying Experience
by MBY on 01/11/2020Our salesperson, Kevin Forget, was very helpful and knowledgeable. He made the transaction very easy for us and followed up to see how we like our new car and if we had any additional questions or concerns.Thank you for your great review! We're glad to have Kevin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Fantastic Experience
by SatisfiedDriver on 01/11/2020Mohamed is a fantastic guy and a true asset to the dealership. His attitude and approach in life is amazing and he could be a motivational speak. We had a bad experience at another dealership and Mohamed and Sloane Toyota worked hard to… help us and have a good experience. In addition, when there was a small issue when we picked up our car Dennis did everything possible to overcome the error and make everything smooth.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mohammed and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
A wonderful experience
by Deneen on 01/10/2020I appreciated the the patience and honesty of the entire Toyota team. They were also very polite and the facility was extremely clean and well kept.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Good dealership service experience
by April on 01/10/2020I came in for my 1st free oil change, the visit was quick and convenient.April, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. Thanks for choosing Sloane Toyota of Malvern for your automotive needs! We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Sloane Motors Malvern PA service
by David on 01/10/2020Friendly people, service expertise, follow up, costs up front, so far excellent quality resultsDavid, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sloane Toyota of Malvern's Service Department. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Sloane is the best
by Charles on 01/07/2020Sloane is the best place for good deals and serviceCharles, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sloane Toyota of Malvern's Service Department. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
SERVICE YEAH!
by Eileen on 01/07/2020My last three service experiences have been superior. Susan was my last service coordinator. I came with additional issues. She addressed them and called me with additional repairs. She quoted me the price.Eileen, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Very professional!!
by JWB on 01/07/2020Frank is straight forward and easy to deal with. Same with Dennis Hoffman. Both very professional.Mark, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Highlander Purchase
by Jennifer on 01/07/2020This was my second purchase from Mo at Sloane Toyota and both have been wonderful. Staff is super helpful and Mo promptly answered every question I had while ensuring I got the exact vehicle I wanted.Thank you for leaving us this great review, Jennifer. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Good service team
by Manoj on 12/30/2019updated 01/06/2020Easy to reserve for service, got a call requesting authorization to work prior to serviceThanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Vehicle Service
by Mark on 01/04/2020Efficient, friendly and professional. They keep customers informed and make appropriate suggestions for repairs.Very good experience
by Donna on 01/04/2020Very good experience. Received multiple reminders for appointment. Liked that I could pay for services online so I could just pickup my car.Frank, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Donna, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Sloane Toyota of Malvern's Service Department. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Excellent service at Sloane's
by Frank on 01/03/2020The process was efficient with no wasted motion or waiting for help.Excellent
by Dean on 12/28/2019updated 01/03/2020efficient. comfortable waiting area. Staff was very friendly and helpfulThank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Bad experience
by Cynthia on 12/29/2019updated 01/03/2020Nothing a lot of pressure from Kevin and Steve I told him I want to think about it Steve sitting there staring mr in my face they are desperate to sell or lease a carOn behalf of Sloane Toyota of Malvern, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further, please do not hesitate to contact me directly. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Review of Highlander
by Sharon on 12/24/2019updated 01/02/2020I like that I was given the opportunity to browse the lot without being pressured by a salesperson.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Easiest process for internet pricing
by Barry on 12/21/2019updated 01/02/2020Sloane was the only dealership of the three I contacted that provided timely internet quotes and responses to all my questions via email. The other two dealerships were late in responding, and didn't provide pricing without my followup,… and made the process a hassle. Phil at Sloane was extremely helpful in his emails, and Bill, at the dealership, made the test drive and purchasing process easy.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
SHE LIKES IT!
by MW on 01/01/2020Great deal and great service! Our salesman Steve was awesome he showed us a couple other cars in the same style and gave us some great options on all the cars to help us make our choice. My wife is thrilled with her new car she tells me… everyday "after her hour and half drive" how glad she is we got that car, Thank you Steve!Thank you for your great review, MW! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Amazing Service!
by Robin on 12/31/2019I came in late to a schedule maintenance appointment and needed to leave Sloane within 45 mins. Amanda Hess and Frank were amazing at getting my back out on the road in time for my next meeting.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
First-time purchase
by Caroline on 12/30/2019I like the price Sloan provided best. This is my first time purchasing the vehicle. Ken was very helpful.Thank you for taking the time to share your feedback regarding your experience at Sloane Toyota of Malvern and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Mike Nasrat – General Manager – mike.nasrat@sloaneautos.com - (484) 329-7300
Satisfied
by Holly on 12/28/2019Service was explained fully what was getting done and cost associatedHolly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Dennis Hoffman – Service Manager – d_hoffman01@sloaneautos.com - (484) 329-7300
Sloane Toyota of Malvern serves the Malvern, PA area with New Toyota and Used Car sales and service. We have regularly updated lease deals, flexible financing, and a fully stocked parts department. Part of the Sloane Automotive Group, which has been serving the Philadelphia area's automotive needs since 1970, we look forward to helping you. "There Is No Place Like Sloane." Contact us today:
593 Lancaster Ave
Malvern, PA 19355
(484) 329-7300
https://www.sloanetoyotamalvern.com/
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Pravin, thank you for your continued trust in Sloane Toyota of Malvern! We're delighted to hear that Eric, Carrie, Ed, Anthony, and Frank made the process smooth and efficient. We appreciate your recommendation!
by Sloane Toyota of Malvern on 02/06/2025