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Customer Reviews of Spitzer Toyota Monroeville

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1802 reviews
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  • Car

    5 out of 5 starsby Donaldo59 on 07/15/2017
    updated 07/26/2017

    Great customer service! The waiting area was cold. You need to supply donuts or cookies. Mints would be nice. Thank you
    • Thank you so much for taking the time to write a review. Your feedback is very important to us, and we will certainly use it as a learning experience going forward! We are glad that you received great service and we look forward to working with you in the future! Regards, Robert Thomasson, General Manager, (877) 735-3855

      by dealerreply on 08/03/2017

  • Spitzer Toyota Service

    5 out of 5 starsby KHcamry18 on 07/13/2017

    Mr. Thomas was very professional, enthusiastic during our interaction. Service was very thorough, experience was pleasant. Would certainly visit again for service!
    • Thank you for your review of your experience at Spitzer Toyota. I am happy to hear your time spent with Thomas was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 07/14/2017

  • Tacoma service

    5 out of 5 starsby William680 on 06/30/2017
    updated 07/07/2017

    Quick and friendly service. Got my truck for service the day I called for service. I was pleased to get in so fast.
  • Rav 4 2010

    5 out of 5 starsby Cheryl_Ceol on 06/25/2017
    updated 07/07/2017

    I was courteously greeted, and the service was done in a timely fashion. I purchased the vehicle at this location and have been impressed, especially when dealing with any issues that needed resolved.
  • My review

    5 out of 5 starsby Diablo89 on 06/29/2017

    Had a very nice experience everyone was nice and they know everything I asked them and I didn't have to wait long I was in and out pretty much
    • Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Spitzer Toyota. If you have any further needs, do not hesitate to stop by for a visit. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/30/2017

  • Honda crv

    5 out of 5 starsby Oludotun on 06/29/2017

    It was very nice, welcoming, and honest .i had a good time and i was able to get my desired vehicle at an affordable price.
    • Thank you for the great review! Please come visit Spitzer Toyota if you need anything else, be it service or sales. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 07/06/2017

  • Awesome Dealership

    5 out of 5 starsby Katrina17 on 06/06/2017
    updated 06/20/2017

    The staff at Spitzer Toyota Monroeville were so friendly and helpful. They got me a great deal and the process was quick and easy!
    • Thanks for your review of your experience at Spitzer Toyota. We're glad to hear that our team was friendly, helpful, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Super Satisfied Customer

    5 out of 5 starsby xmeg723x on 06/05/2017
    updated 06/20/2017

    Matt Fuller was a wonderful salesman to work with. He was not pushy, was available when I needed to ask questions, and was very friendly.
    • We are truly grateful for this awesome review! We are thrilled that Matt was able to take care of you. He is a great asset to Spitzer Toyota and we appreciate him providing you with excellent service. Thank you again and we look forward to the opportunity to service you in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Great service

    5 out of 5 starsby Davidis on 06/07/2017
    updated 06/20/2017

    Fast service friendly staff. They are really great out there. I would highly recommend then to someone else. They are great.
    • Thank you for your wonderful review of Spitzer Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Happy Toyota Owner, again !

    5 out of 5 starsby ToyotaEVL on 06/15/2017

    Our salesman, Dan Murray, was very professional and knowledgeable about the products that were offered. He listened to our needs and stayed focused on our budget requirements.
    • Thank you for your review. The Spitzer Toyota team works hard to provide every guest with professional and knowledgeable service. We are pleased to hear that this was achieved during your time with Dan. We look forward to seeing you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/16/2017

  • Excellent Experience at Spitizet

    5 out of 5 starsby BoughtATacoma on 06/04/2017
    updated 06/13/2017

    My salesman Ken Mashraky was great. He was very polite and made the experience great. Make sure to ask for him!
    • Thank you for leaving us a review of your experience at Spitzer Toyota. We agree that Ken is great and we are pleased that he made your experience great. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Experience at Spitzer Toyota

    5 out of 5 starsby upack218 on 06/03/2017
    updated 06/13/2017

    It was easy to make a decision due to the availability of the inventory, advertising, and price breakdowns. The salesman, Pat Laughlin, was friendly and supportive.
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Pat was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience is as easy as possible. We look forward to assisting you with your future sales and service needs. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Easy process

    5 out of 5 starsby Busiratu on 06/03/2017
    updated 06/13/2017

    Being my first time buying a car, the process was made easy. The manager and the dealer person were all very helpful and patient with. They answered all my questions and made everything clear to me.
    • Thank you for the feedback! We are happy to hear of your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Car Purchase

    5 out of 5 starsby andrew134 on 05/27/2017
    updated 06/06/2017

    No hassle or pressure to buy. Only took half an hour to negotiate a deal and fill out the paperwork. very courteous sales people.
    • It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • nice experience

    5 out of 5 starsby MaryLouise33 on 05/19/2017
    updated 06/01/2017

    Very cordial and nice nice place to sit and wait. I was not planning on waiting but the service manager was very nice and made my experience a positive one which could have been very negative
    • Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • 5000 mile service

    5 out of 5 starsby Karenkirk on 05/20/2017
    updated 06/01/2017

    Went in for service...it was quick and easy..everyone was so nice and I was in and out in no time
    • Thank you for your feedback about Spitzer Toyota. It's fantastic to know that we were able to make service visit easy and quick. We look forward to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 06/24/2017

  • Bolt loose on driver side same as passenger

    4 out of 5 starsby franshan on 05/19/2017

    Got me in the day I called. But waited 2 1/2 hours for it to be completed. Sad a little since new car had a year 2 no time in for this on a new car. Not shops fault just Toyota ,Got me in the day I called. But waited 2 1/2 hours for it to be completed. Sad a little since new car had a year 2 no time in for this on a new car. Not shops fault just Toyota
    • Thank you for the feedback! We are happy to hear of your positive experience at Spitzer Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 05/23/2017

  • Great Experience

    5 out of 5 starsby BrianJM81 on 05/05/2017
    updated 05/16/2017

    Knowledgable sales staff that did not over pressure. The buying experience was great primarily because of Gary. He made the purchase delightful.
    • Thank you for the kind words! We couldn't be happier that you had a great experience here at Spritzer Toyota and that Gary was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 05/31/2017

  • Sienna - part of 5

    5 out of 5 starsby aimcur33 on 05/03/2017
    updated 05/16/2017

    Not pushy, very patient and answered all of our questions. Would highly recommend to anyone. My kids love the fan and its been a great step up from our 4 door sedan
    • We cannot thank you enough for your wonderful review of Spitzer Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 05/27/2017

  • Janet

    5 out of 5 starsby Janet_M_B on 05/02/2017
    updated 05/16/2017

    I liked the no pressure selling. And I got answers to my questions about the difference between Prius models, something that I did not get at another dealership.
    • It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 05/27/2017

  • oil change

    5 out of 5 starsby Patricia101 on 05/05/2017
    updated 05/16/2017

    The service was fast. The person checking me in was efficient and friendly. My car was washed. Work only took one hour.
    • Patricia, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Spritzer Toyota satisfied. We look forward to working to working with you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

      by spitzertoyota on 05/27/2017


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