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Customer Reviews of Valley Honda

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106 sales reviews
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  • 2017 CRV Purchase

    5 out of 5 starsby Justin on 06/26/2017

    Valley Honda was excellent overall with this transaction. In particular my sales person Kelsey Brazell. Kelsey, made the entire process smooth and straight forward. Highly recommend seeing her for a vehicle.

  • Great Experience at Valley Honda

    5 out of 5 starsby Dave on 05/24/2017

    I would like to Jason Flenniken for a good price on a great car. We searched for a used Honda Pilot through the internet and Jason was instrumental in putting together a good experience at Valley Honda. he was diligent in answering all of our questions, and made our buying experience a pleasure. I would recommend trying Valley Honda to anyone looking for a Honda.

  • Great Experience Purchasing a Honda CRV

    5 out of 5 starsby GreatExperience on 05/23/2017

    Jeff Katchen was a pleasure to work with when my son purchased a Honda CRV. He was patient and provided answers to all our questions.

  • 2017 Honda Accord EX-L Purchase

    5 out of 5 starsby Denny on 05/05/2017

    Valley Honda and Kelsey Brazell in particular gave me the best purchase quote by far to the email inquiries that I sent to 4 different Honda dealers. Her quote was so good it was an easy decision for me on where to purchase my new Accord even though I purchased another Accord 8 years ago and I was very happy with that dealer. Kelsey Brazell was very patient with me and worked hard in providing me with all the confirmation I needed that her quote was in fact an accurate quote with no strings attached. When ny wife and I finally visited Valley Honda and Kelsey Brazell to pick out our new Honda, it was an easy process and everything ran quite smoothly. We were out thew door with our new Honda in no time flat. Thank you Kelsey.

  • A great dealership!

    5 out of 5 starsby Kayleebirdy on 04/29/2017

    This is the third car I've gotten from Valley Honda. From service to salespeople, a top class organization! The salesman I had this time , Jason Fleningan, was so gracious, I'll be requesting him from now on!

  • Great Experience

    5 out of 5 starsby Paul on 04/27/2017

    Excellent experience at this Honda dealership. Jeff Katchen (sales) took great care to make the buying process quick and easy...from my initial online inquiry to delivery of a new Ridgeline a few days later. Highly recommended!

  • Great Service!

    5 out of 5 starsby Matt on 04/25/2017

    I received great service at Valley Honda. Terry Stay worked with me until we reached a financial agreement. I love my new 2017 Civic, it rides amazing and it gets great gas mileage. I've been saving tons of money on gas!
  • Positive Experience

    5 out of 5 starsby ktk_angel1966 on 01/31/2017

    I was very happy with my experience. I enjoyed working with Terry Stay to purchase my new 2016 Civic. I would recommend this dealership to anyone.
  • Great Experience

    5 out of 5 starsby ogdoe29 on 01/30/2017

    I had the pleasure of Leasing a 2017 Honda Civic from Valley Honda on 1-28-17. My salesman Dan Lauric was wonderful to work with. He was honest and did not make me feel pressured. I would suggest Valley Honda and Dan to anyone looking for a new or used car. Keep up the great work! Mike Tobias
  • Valley Honda

    5 out of 5 starsby pjholot on 01/13/2017

    My wife and I had a no hassel no pressure experience in buying our new Honda HR-V. All the steps that it takes to buy a car where in order and explained in a professional manner. Once again our sales person John Fratangelo made us feel right at home just like family.
  • My car experience

    5 out of 5 starsby wiill2320 on 12/23/2016

    Hey, I had a great experience, Ted Marsh was overall excellent very helpful and down to earth i would recommend anybody buying a car from Valley Honda to go see Ted Marsh.
  • Amazing experience as always!

    5 out of 5 starsby alicialloyd on 12/13/2016

    I've purchased my last 3 cars from Valley Honda and always have a wonderful experience. John F is an exceptional sales associate who always goes above and beyond. I highly recommend him and the whole Valley Honda team to anyone. LOVE the cars too!
  • Great Experience

    5 out of 5 starsby mccarltone on 11/29/2016

    Couldn't have been any easier. John Fratangelo treated me and my family very well. The whole staff at Valley even made sure my children had plenty to do while I purchased my new car. You've made a customer for life!
  • Great Experience

    4 out of 5 starsby Joe_1257 on 10/30/2016

    This was my first time choosing Valley Honda to shop for my new 2017 Honda Accord. Working with Ray Sylvester was an excellent choice as he was attentive and listened to my needs. At no point did I feel pressured to buy anything. In addition to the great sales experience he followed up a few days later to make sure everything was in working order. I really appreciated his follow-up. I definitely will recommend my family and friends to Ray at Valley and continue to do my future business with them.
  • Great purchasing experience

    5 out of 5 starsby stzanev on 10/21/2016

    Valley Honda is probably the best Honda dealership in the Pittsburgh area. I've owned several Hondas and I've dealt with most of the dealers in Pittsburgh. My experience with Valley Honda has always been great. The sales team is very professional and knowledgeable. I specifically want to mention Ray Sylvester from the Sales group who went above and beyond to make sure that we were satisfied with our purchase. Ray was very friendly and approachable, and, what's most important, followed through on everything that he promised. I highly recommend Valley Honda for both new and used car purchases.
  • I like my Honda

    5 out of 5 starsby rmadeira on 10/13/2016

    Best car buying experience ever. No pressure. Answered all my questions. Very knowledgeable about the car. Very patient. Gave us space, time to think.
  • Kelsey is Wonderful

    5 out of 5 starsby tjmjcjjones on 10/11/2016

    Kelsey is awsome! She sold me this car and my last car and she is fantastic. she took my 5yr. old daughter next door for a cookie while I did paperwork. Total dedication. Easy to work with, great personality and 100% would and will recommend her to everyone!!
  • Great Services

    5 out of 5 starsby Bigblue817 on 08/19/2016
    updated 08/31/2016

    As being a first-time car buyer I had a very good experience here at Valley Honda. The salesman was straightforward every step of the way, was knowledgable with all products, services, and financial aspects, and did not "push" to sell me a vehicle. I would recommend this dealership, especially for those who are financing a car for the first time and are unfamiliar with how to do so.
  • car buying

    5 out of 5 starsby bkmil93 on 08/18/2016
    updated 08/26/2016

    John was very good at explaining all of our options and showing us on his computer, and there was no pressure
  • Edmunds Price Promise - Not from this dealer

    1 out of 5 starsby eddieb21 on 08/03/2016

    Update on my transaction. The salesman told me the monthly cost after changing the money factor to .0019. I agreed. Then, I signed the lease agreement, but didn't look at the selling price since we already had agreed on the price to be $37,987. I looked at everything else. I noticed the next day while looking over the agreement again that the finance manager changed the purchase price to $38,285 without ever telling me. I was outraged. I called and spoke to the finance manager and had a discussion and he said that anything the salesman says to me verbally doesn't matter and that he changed the price since I was fine with the new monthly amount. I told him that I was fine with it based on the agreed upon amount in the email they sent to me. Told the salesman he was sleazy and asked how he can look at himself in the mirror? I then spoke with the general manager and explained to him the entire story. He said basically the same thing that the salesman said. That was no surprise. I asked him if it is a common practice for their dealership to change the purchase price without telling their customers and he said he would not answer that question. I told him that he did just answer that question by telling me he would not answer it and it's people like him and the salesman who give car dealers a bad reputation. I will be contacting Honda consumer affairs and also telling my story in many different places on the internet. The dealership is named Valley Honda and it's located in Monroeville, PA.
  • Honda HRV

    5 out of 5 starsby Nancy_1 on 07/27/2016

    I recently bought a Honda HRV from Valley Honda in Monroeville. My Salesman was Ted Marsh. He was very knowledgeable about the car and if he didn't know the answer, he found someone who did. I would highly recommend him to anyone looking for a car.

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