Customer Reviews of Motorworld Acura
Review type:
They don’t need to sell cars
by P51 on 04/08/2025I tried to buy a car from them, but they refused to work with me over the phone. They didn’t believe that people in 2025 don’t need to come to a dealership, test drive, and do a bunch of back and forth just to get to the same number you can… get to in 20 minutes on the phone. They basically refused to make a sale, so I made one phone call 5 minutes after they told me to pound sand, and bought the identical car to what they had in their showroom. Don’t waste your time.Great service
by Cathy on 12/28/2019Great working with my advisor BJ....She takes care of everything and always does a great job....Cathy, thank you for your kind review; we are happy to pass along your comments to BJ and the team here at MotorWorld Acura! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
MotorWorld Service Excellent
by My Motorworld experience on 12/18/2019Totally satisfied with service and the professionalism of the staff.Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
Sales Experience
by Randye on 02/05/2019The BEST car sales experience I have ever had. Dustin was great to work with- with no pressure to purchase. He was attentive to detail in explaining the RDX and all its features.. The price was right on the new car as well as my trade-in.… Follow-up by Dustin has been wonderful. I don’t feel the sale of the car ends the buying experience. Dustin has offered any additional help I may need with the electronics of the car.Congratulations on your new vehicle! We're happy to hear Dustin was able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, MotorWorld Acura
New car
by Kathy925 on 05/11/2017Dustin was very helpful in my buying my new vehicle. He really made the decision easier for me.Thank you for your earnest response Kathy. We appreciate your feedback and will be sure to share your encouraging thoughts with Dustin and the team! If you should have any further questions or want a little more insight on your vehicle, please dont hesitate contact us! We would love to work with you again soon.
Thank you for your earnest response Kathy. We appreciate your feedback and will be sure to share your encouraging thoughts with Dustin and the team! If you should have any further questions or want a little more insight on your vehicle, please dont hesitate contact us! We would love to work with you again soon.
Great Experience
by Acura_lover on 05/01/2017MotorWorld Acura has always provided me with great service over the years. Phil Verinii and Tom Casey were very helpful and made my overall experience one that will bring me back to MotorWorld again.Hello! We are glad to hear that you were happy with Phil and Toms service - that kind of feedback can go a long way. MotorWorld Acura appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, MotorWorld Acura.
Hello! We are glad to hear that you were happy with Phil and Toms service - that kind of feedback can go a long way. MotorWorld Acura appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, MotorWorld Acura.
Excellent Service
by Smat234 on 02/14/2017My husband and I were very happy with the service Motorworld provided to us. Our salesman Phil Verini was excellent to work with! He listened to what I wanted and was very knowledgeable of what would work best for me. I am very satisfied… with my experience. Thank you Phil!!MotorWorld Acura appreciates your considerate review. We are pleased to hear that your experience with us was a great one and we will be sure to share your kind comments with Phil Verini and our team! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback and stop in soon.
great car, great salesman and great manager
by plsl5154 on 02/01/2017My husband and I had a very good experience with the Acura staff at Motorworld. Phil, our salesperson was very knowledgeable and explained(many times over) any questions we had and couldn't be any nicer. Tom the Sales Manager was very… cooperative in our dealings and very helpful. Mike was also great with the financial end. So far a very good experience.Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your husband enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.
A Good Consumer Car Buying Experience
by tjhtcat on 05/09/2013updated 04/24/2025I told the salesman before I drove away with my Acura, "honestly, this was a very good consumer car buying experience." I am tough to please, very particular, and always want a better price. I felt like I got a good deal without being… harassed. And, they were very knowledgeable about their product and genuinely personable.Hello tjhtcat, Motorworld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when weve succeeded. I will be sure to share your feedback with the team! Thank you again for your review. https://www.facebook.com/MotorWorldAcura
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Thank you for your feedback about MotorWorld Acura. We sincerely apologize for your experience and the miscommunication with our staff. If you would like to discuss with our Sales Manager, please contact Tom Casey at 570.820.6881 or tcasey@MotorWorldGroup.com with any concerns you may have. Thank you.
by Laura Ratti on 04/10/2025