Customer Reviews of MotorWorld Toyota
Review type:
bait and switch tactics
by pauldavid on 12/01/2024mile one toyota wilkes-barre uses high pressure bait and switch tactics to lure you into showroom. on edmunds they advertise a new camry le 2025 for 28344, but when you call they claim car does not exist for sale. then i get a video… showing the ice cap white car advertised for 28344, so i ask to confirm price, and they refuse to confirm it, only telling me to come in for a great deal, treating me like a weak, stupid idiot that they can lure into a showroom to pressure. it was horrible trying to do business with them. it is a shame because i bought a used toyota from mile one wilkes-barre and it was a pleasent experience. stay away from new car sales.DO NOT BUY THEIR EXTENDED SERVICE PACKAGE!!
by Ben on 07/01/2024DO NOT BUY THEIR EXTENDED SERVICE PACKAGE!!!! I bought an extended package for $249.00 up to 45,000 miles. I set up the appointment online with an online Rep. I drove 45 minutes the next day for my 45000 miles and once there the guy at the… counter told me I had gone over because it expired at 45,000 miles. I was never told this by the guy that was so happy when I said yes to the extended service package and was not told by the rep that set it up either. If the team is not trained to sell something do not sell it. I WILL NEVER NEVER DO ANY BUSINESS WITH MOTORWORLD AGAIN . THEY COULD HAVE HANDLED IT BETTER AND DECIDED TO BLOW ME AWAY.We appreciate your feedback about MotorWorld | MileOne Autogroup and take every review seriously. We apologize for your negative experience with our service department. Our Service Manager Mike Gyory, recently tried to contact you regarding your experience. At your earliest convenience, please contact Mike at 570.821.3758 or mgyroy@motorworldgroup.com, so that he may address your concerns. Thank you.
Factory Recall ?
by Mike Mooney on 03/23/2022$130 to tighten 2 bolts on my 2018 Tacoma with 18,000 miles on it clearly a factory defect constant rattling where composite bed is attached to frame there are websites with hundreds of people that have same complaint $120 just to put it on… the lift what a joke steer clear of these service peopleMr. Mooney, we appreciate your feedback about MotorWorld Toyota and take every review seriously. Our Service Manager, Mike Gyory, has been trying to contact you in regards to your recent experience. At your earliest convenience, please contact Mike directly at 570.821.3758, so that he may address your concerns. Thank you.
Toyota 4Runner TRD Off Road Purchase
by Daniel Donahue on 09/29/2020I drove 3 hrs from NY to purchase my vehicle due to the extreme efforts the sales team took especially Rob Slovik. Staff was extremely professional all the way through from Jay the Mgr, Rob in Sales and Nick in Finance. Would highly… recommend them to others and am looking forward to putting the word out to fellow NY'ers that it is worth the trip.Daniel, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thank you so much for choosing MotorWorld Toyota as your first choice for service!
Great Service
by AlyciaStefanoski on 02/06/2020I recently bought my first new car (Toyota Rav4) with Todd Eagleton at Motorworld Toyota. After browsing around at some other places in the area, I can confirm that I found the best service and deal at Motorworld. Todd was patient, nice,… and very helpful with the entire process. I cannot praise him & Motorworld enough! I highly recommend both Motorworld Toyota and Todd Eagleton to anyone!Congratulations on purchasing your first new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
New Rav4
by Robert is a superstar on 12/23/2019updated 01/02/2020Robert was amazing. If I could give 15 stars, this sales team work get them. Efficient, pleasant, knowledgeable.Robert, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Toyota! Please let us know if you have any additional questions about the services you received and thank you again for choosing MotorWorld Toyota!
Great service, great expertise!
by ronelleyanuzzi on 08/26/2019I just bought and new car from Motorworld and the service that I received was truly outstanding! Tony and Greg from the Toyota department were such a pleasure to work with and I appreciate them being so friendly and helpful. You don't… always get that at a car dealership. I would truly recommend Motorworld for your next car!Hello, thank you for your kind words and congratulations on your new car! We're glad you had a great experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!
Pleasurable Experience
by JoeMartino on 04/01/2019Tony, Jim, & Jay provided the most pleasurable truck buying experience I have ever had in 50 years!!!!!! I bought my first vehicle when I was 17 years old. It was always a dreaded ordeal. This time, it was a breeze!!!!!!! Thank you… gentlemen for an enlightening adventure! We highly recommend this dealership especially our outstanding knowledgable salesman, Tony Kampas!!!!!Hi Joe, thank you so much for your positive comments about MotorWorld Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My sakes rep Margie
by KimandNick on 02/04/2019My hubby and I purchased a Tacoma from MotorWorld, our sales rep was Margie. Margie hands down was the absolute best sales person we've had throughout our years of new car purchases.Hello, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
Great experience
by Alyssa38 on 01/05/2019Bought a Toyota Camry and Margrett was great to work with. She showed me everything my vehicle was capable of how to use the different features and made sure everything was set up for meCongratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
Great Experience
by Vince on 01/01/2019Bought a 2019 Toyota 4Runner for Christmas. Margie was fabulous to work with. Direct, honest and kept to her word.Congratulations on your new vehicle, Vince! If you have any further questions, please give us a call. We're always happy to help!
Top Notch !!! 5 FULL Stars !!!!
by barrybr2 on 12/04/2018I will never purchase a vehicle from anyone other than Motorworld Toyota !!!! They simply cannot be beat !!!!Barry, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Take care!
Awesome deal
by 7Jane11 on 07/13/2018One of the best experiences we have had got a great deal Joe the salesman was great and the sales manager Jay Thomas was super awesome thank you such a great experience Dan and Theresa AnkoffHi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful!
by Toyota4life on 07/05/2018We had a wonderful experience with Toyota MotorWorld! Our salesperson, Margie, was amazing and went on test drive after test drive with our family to find the right vehicle for us. We dont think well ever go with another brand.Hi, thank you for taking the time to leave a review for us at MotorWorld Toyota. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Heroes
by artofmkd on 10/05/2017David Wert and Jeff Mericle are heroes. I have been in a panic all week over my lease end of my 2013 Corolla, whom I love so much I named her "Pearl", and not believing that I could get a new lease at all - I was going to try buying out my… old lease via one of those terrible predatory autoloan lenders. So glad I did not! These two bent over backwards to make sure I got the car I needed, same day. I hope they realize they've got a customer for life. Because I am not taking my business anywhere else. Ever. These guys are the tops. (And not just Dave and Jeff, everyone at this dealership is amazing!)New Car Lease - great experience
by ff28jfc on 06/01/2017updated 06/13/2017Dave Wert was a great help in finding the right Sienna for my family's needs. He was very personable and was great to deal with. Thank you!Motorworld Toyota Does It Again!
by WyoValleyRob on 06/01/2017updated 06/13/2017It was a seamless transaction - from check in to check out. They way all business should be handled. Thank you!!!Toyota
by hankkarpinski on 06/01/2017updated 06/13/2017Status updates on my Tundra. (Angel kept me well informed by E-mail on what was going on with my truck)tundra
by funhouse1 on 05/28/2017updated 06/07/2017There was a full selection of vehicles to choose from, and they had the exact vehicle I wanted. The staff was very helpful and closed the deal in a timely manner.Hats off to Motorworld
by Jessica1187 on 05/31/2017updated 06/07/2017I liked the fact that I didn't feel an ounce of pressure when purchasing my new vehicle. Larry was great to deal with and I will definitely recommend him to potential car buyers. The process went so smoothly. I am in love with my new… 4runner!Highlander Service
by Thomas_Hower on 05/31/2017updated 06/07/2017Easy to register when I arrived, didn't wait long to utilize the shuttle, service wait time seemed satisfactory. It seemed like a smooth transaction
Toyota Tacoma
Toyota Tundra
Toyota Camry
Toyota RAV4
Offering Pennsylvania drivers an extensive selection of new Toyota models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
We appreciate your feedback about MotorWorld Toyota. The vehicle you are referring to was mistakenly added to our inventory on Edmunds and it was not our vehicle, as discussed. Our Sales Manager, Jay Thomas, recently tried to contact you. At your earliest convenience please contact Jay at 570.820.6829 or jthomas@MotorWorldGroup.com to discuss. Thank you.
by Laura Ratti on 12/03/2024