Toyota of York
Customer Reviews of Toyota of York
Review type:
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by A well dressed doctor on 03/13/2024I had a wonderful experience at my local Toyota dealer in Maryland and assumed I would have the same where I work in York PA. My car had blown a tire and I didn't mind paying the dealer rates. When I showed up I was constantly followed as… if I was a criminal or terrorist. When I approached MY CAR people rushed out to see what I was doing. I then asked to use the bathroom and WAS FOLLOWED INTO THE BATHROOM and WATCHED by a woman with highlights (from website appears to be ***Russelly Morales*** who watched me wash my hands then left the bathroom with me without having used it. Avoid this dealership if you care about professionalism or being treated as a customer. There are great Toyota dealerships not far away.Great Dealership - Best in the Area!
by Victoria on 03/15/2023Sales staff were great - no pressure - very attentive. Right price - listened to what I was interested in and what I could affordAwesome experience
by Steven on 02/28/2023Elroy was so friendly, made everything easy, gave us time to discuss alone, no pressure at all. Josh in Finance was a pleasure to deal with also.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Elroy Auman, great salesman!
by Amanda on 01/06/2023Elroy Auman was the most patient and caring salesman we have ever had! He made us feel like family! Will recommend him to everyone we know! Thanks Elroy for your exceptional customer service!Thank you for this excellent review, Amanda. I am so happy to hear that we could make you feel like a part of the Toyota of York family with your recent purchase. If there is anything else that I can do for you, please feel free to contact me or stop in any time. I hope to see you again soon! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Tacoma Purchase
by Brian on 01/02/2023Everyone was extremely friendly, knowledgeable and very helpful. Joe was able to answer every question and was not pushy. It was a very positive experience.Thank you for reaching out! Reviews like these mean the world to us here at Toyota of York and I will be sure to relay to the team. Take care and have a great day. Enjoy your Tacoma! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota of York
by Gretchen on 12/01/2022Salesman and financial person very friendly and professional.Gretchen, Toyota of York would like to thank you for taking the time to submit this amazing feedback! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great experience
by Thomas on 07/21/2022Friendly staff willing to spend time with you.Thank you for reaching out! Reviews like these mean the world to us here at Toyota of York and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Brand New Rav Purchase
by Craig on 07/18/2022This is the third vehicle we have bought from the Toyota of York and they make it so easy. Everyone is so nice and we always feel like we have known them forever.Thank you for this amazing review of Toyota of York! I really appreciate your business. Enjoy your new Rav! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
2022 toyota highlander
by Pamela on 07/09/2022my salesman (Elroy)kept me updated on the status of my vehicle and was always willing to answer any of my questions. He went above and beyond to get me the vehicle I wanted in the color I wanted.Thank you for your wonderful feedback of Toyota of York! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Love my new 2022 Toyota RAV4 hybrid XLe!
by Kelly on 05/29/2022Everyone was great to me. And Jeff got me a great interest-rate. Jose was awesome!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota of York is Awesome!!!!!!!
by David on 04/22/2022Tim Brillhart was awesome!!!! The finance manager Brian was awesome!!! They order a RAV4 for me the first week of February and Tim kept me up to date until it was delivered 3/21/22. Toyota of York honored the deal we made in February. I… will highly recommend this dealership!!!!Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Rough time for consumers and dealers. Thankful for this smooth experience.
by Mark_B on 01/29/2022You have to believe in a product to do a good job on selling it. Larry, excellent job. You made us feel as if we were old buddies catching up on life. We appreciate the honest approach, its a huge relief in a time to be the recipient of… the service Larry and Mary provided.Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
The BEST dealership around!
by Barbara on 01/07/2022The staff at Toyota of York is top-notch!!0 In all the cars I bought over the course of my life (which is quite a few -) Ive never had such excellent customer service . All the way from inquiring online about a certain vehicle to… interactions with finance and the sales manager and salesperson. I cant say enough good about them and would highly recommend them to anyone that would be looking for a car. As for my family will be going back for our next vehicles as well!Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota
by Tracy on 10/21/2021Very honest sales staffWe appreciate the kind words, Tracy. We look forward to seeing you again at Toyota of York in the future! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Love Toyota of York
by Shirley on 08/20/2021Friendly professional staff, no pressure approach. Prompt response to questions and quick turnaround to locating the car I wanted.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Highly recommend!
by Eric on 05/01/2021Jason is a good guy. I am in sales and previously sold cars and I enjoyed talking shop with Jason and Josh. They are very helpful and Jason has been there for a long time so he is someone you know will help you over and over.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Very happy with my entire experience with them.
by Jeff on 03/28/2021Jim bell did a fantastic job at working with my needs and making the buying process as simple as possible. When there was an issue with the title of the car I was purchasing, instead of making me wait to take my vehicle home, the sales team… decided to let me take the vehicle home on a dealer tag until the title arrived. This made my day on top of getting the car. On the day the title arrived which all the paperwork needed to be done I left the lot feeling like I received a great deal. Out of many vehicles I’ve bought throughout my life from dealerships I can’t say that has happened more and a couple times. I’m very please with my experience at York auto group and will be shopping again with them for another vehicle shortly for a family member.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Helpful and fair
by Les on 03/05/2021The negotiations were all handled online with Eva Kroft without any hassle or haggling. You were willing to match the price of another dealer to give me the color I wanted and keep my business in PA. The sales person Minearziana Keo was… knowledgeable, helpful in explaining the new features, and set up my bluetooth for me.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota of York used RAM 1500 truck purchase
by Lloyd on 01/01/2021From the initial contact with Desere Powell for information on the used Ram 1500 I was interested in, to the follow up emails for financing information from Mary Koller before I even was able to look at it, was superb and made it one of the… easiest vehicle purchases I have ever made. My wife and I showed up about 30 minutes early for our appointment and was still able to be assisted by salesman Joe Dietz. The assistance we received was knowledgeable, professional, and left us feeling at ease and not pressured at all. He was able to answer all of the additional questions we had, quickly got us the keys to take it for a test drive while the shop reviewed our trade-in. Once we were satisfied, Joe was able to quickly get the vehicle ready for us by getting the final details being taken care of like getting it gassed up, etc. while we were with the finance department and took care of financing and adding the additional Toyota Care coverage we opted for. Once again, NO PRESSURE to purchase the additional coverage. Everyone there worked together well as a team and gave no pressure at any point of the vehicle purchase process. I will definitely recommend this location and these fine professionals to friends and relatives for any car purchases. Job well done!We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
purchasor
by Ruonan on 12/31/2020attitude of sales and manager to work with custoemrWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Great service
by JL on 12/02/2020Vehicle was parked up front and ready to go before I arrived. I was able to test drive vehicle on my own, which was first time I ever did that and that was great, I got to take my time and get a comfortable feel for the vehicle. My… consultant, Nathan Irwin, was awesome. Gave me an intro walk around of vehicle and answered all my questions. I got an awesome vehicle and amazing service. I believe the finance manger was Jeff, him and Nathan worked great together, I got a great deal. Out of all the times I’ve gotten a vehicle, this was the most outstanding experience I’ve ever had. Thank you so much!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
Toyota Camry
Toyota Highlander
Toyota RAV4
Thank you for this amazing review of Toyota of York, Victoria! We really appreciate your business. Sincerely, Jessie Dougherty BDC Manager jdougherty@yorkatogroup.com Toyota of York 717-718-4568
by Toyota of York on 03/20/2023