Stateline Nissan
Customer Reviews of Stateline Nissan
Review type:
Sales
by Brian s on 03/01/2025
updated 03/10/2025
Kenny was very good and kind made me feel like home
26 reviews
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Sales
by Brian s on 03/01/2025updated 03/10/2025Kenny was very good and kind made me feel like homeThank you for taking the time to leave a review for us at Stateline Nissan. We're happy we could meet your expectations!
Murano
by Edcoutu on 02/07/2025updated 02/14/2025Cc understood all my needsFrontier
by Rfcrayusmc on 01/06/2025updated 01/13/2025CC Coleman and the staff at Stateline Nissan were fantastic! They made my truck purchase a pleasant, painless experience!Sales
by June M. on 12/20/2024Josiah was very pleasant to work with. Stress free experience in buying a new car and eager to help us is solving issues with our other car.Thank you for the wonderful review and for choosing Stateline Nissan for your new vehicle purchase.
Worst experience!
by Jfortin on 12/15/2021Worst experience ever in purchasing a vehicle! I should of walked out from the start. I found the vehicle on Carfax it was advertised for $22,783. When I met with the salesman Guy Van Story he asked me if I saw the disclaimer, naturally I… didn't. Then told me that the vehicle cost $1,495 more seeing that it is certified. Plus if I didn't finance it, it was an addition of $999. I have gone back now and reviewed the declaimer on Carfax and it does not mention any of these items: Dealer Disclaimer (on Carfax): Stateline Nissan 845 Taunton Ave Price includes all costs except for licensing costs, registration fees and taxes. Please contact the dealer to confirm price and vehicle availability. Current mileage may vary due to test drives and vehicle relocation. Dealer disclaimer (On dealers web site): Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. All vehicles are subject to prior sale. Price does not include applicable tax, title, and license. Not responsible for typographical errors. Picture may not represent actual vehicle. See dealer for in-stock inventory and actual selling price. New vehicle prices reflect all factory incentives. $400 documentation fee to be added to new and used vehicles' purchase price. Certification optional and fees may apply for pre-owned vehicles. Final vehicle price is determined at final sale. All vehicles require financing with dealer to receive online pricing. Dealer not responsible for any typographical errors. Please note there was no option to get it certified or not. I sent the salesman Guy an email stating I could come in after 3PM to finalize the paperwork if that works for him. He said I was all set after 3PM and unfortunately he would not be there, but to ask for his Lead Manager Kyle. I did as directed and then the nightmare got worst. I was seated in a chair in front of an empty desk. A salesman did come over to get some little information from me and go over the pricing. Which I was confused with the pricing for when I originally planned on purchasing it was going to pay cash for it. But when Guy showed me the price he told me that the taxes etc. were in it. He was talking about the monthly payment and I was thinking the total cost. Again I should of taking my deposit back and left, shame on me for not leaving. Sitting in this chair for 1 hour, 2 hour then 2.5 hours. Without any manager coming over and giving me any updates on when I would be taking care of. When Curtis the finance/business manager did come to me, I told him that it has been 2.5 hours and that I had it. He said he would get it done quickly, yah right half an hour later. I don't know why I ever proceeded with this sale, hopefully it doesn't get worst with the vehicle. I can guarantee you I will never go back to Stateline Nissan or any of there affiliate companies.Stateline Nissan Is The Best!!!
by Gerald T Stills on 10/20/2021I want to thank Staline,Kenny,Curtis n everyone at Stateline Nissan for making my car purchase a simple,smooth n excellent experience....Everything was top notch...,I'll definitely be returning for an upgrade in the future....,If you're… looking for a great vehicle please stop by Stateline Nissan they are Awesome!!! 👍🙂Great experience with Andrew C (sales guy) at Stateline Nissan..
by AD on 07/30/2021This dealership went above and beyond to make it happened for my family to have a vehicle. Greatly appreciated Andrew C.👍🏾Fantastic place
by Mike deRonde on 01/03/2021Bobby was a great help in finalizing the purchase on my 2015 jetta, couldn't have done it without him.really bad customer service
by Lois on 05/07/2020made an appointment to see a particular car and after waiting an hour for some help, they tell me that car is sold. Someone bought it right before I got there!!! REALLY????Then I took another for a test drive. I liked it, but it was more… expensive. Lets crunch some numbers they say!They then tell you its 1500 more than the sticker!! WHAT!You also have to finance with them. After being there for three hours I walked out!!! BTW the car that was supposedly sold is still on the website and they are charging more money for it!!!!! NEVER SHOP HERE!!!!Wasted our time!
by Lee on 02/24/2020I called before we went there to check if a used car they were advertising online was still available. I was told it was. I told them we would be there in an hour as we were lived an hour away. When we got there we were told that it was… just sold. So could a vehicle sell within an hour? Possibly, if someone had looked at it earlier. But in my experience in car buying it takes at least an hour to do all the paperwork. This has happened to us before that the dealership says that a car is still available and you get there and it is gone. I wish this dealership had the courtesy to tell us that someone else was interested or they could have called us to say that it was just sold as they had our phone number and knew we were coming from an hour away. They wasted 2 hours of our time. I would not purchase from this dealership!power of good customer service
by sam on 10/16/2019After my previous review about the 2019 Sentra, I did receive a call from the manager of the service department who was very kind and friendly. He apologized for my aggravation, and when the phone call was over I was satisfied enough to… revise my review. I will be giving this service center another shot!DON’T PURCHASE A VEHICLE HERE
by sam on 10/11/2019This place sold me a 2019 Sentra with nothing but issues. I waited a while to write this review, in hopes that they would redeem themselves, though that’s not the case. The car lurches, and the radio unit along with all the accessories on… the steering wheel don’t work. The service department WITNESSED the radio error and STILL gave me a hard time on ordering a new piece. After a month of waiting on my radio, i decided to give them a call and was told the piece was on back order - surprisingly enough that SAME DAY Jared (one of the service guys, I believe he is the manager) called saying the part was in. They are an embarrassment, and I will not be bringing my car back here for service even though it is under warranty. I will be contacting corporate nissan directly, that’s how unfortunate my experience has been. As i’m sitting in the waiting room for my 2019 sentra to be fixed I have heard several horror stories with other clients.Purchase of Used Car
by KelliV on 08/04/2019I worked with Elvis Reyes at Stateline Nissan to purchase a used Nissan Rogue. Elvis was respectful, thorough, and accommodating as we worked to find the right Rogue at the right price. He personally drove to another location to pick up a… car I had looked at the day before to bring back to the dealership in East Providence to have ready for me the following day. I appreciated that the team at Stateline respected me, my daughter, and our needs, rather than follow the standard "car dealership sales process" that so many other dealerships employ. It was a pleasure doing business with Elvis and Stateline.Elvis Reyes Salesmanship
by BarryBoeglin on 07/30/2019I am very happy about my Nissan truck. Just drove it home, perfect. It is every Elvis said it was going to be and more. I hope to do business with Elvis and Nissan in the future.Bobby Celise did a great job!
by JoanneLynch on 07/28/2019Bobby Celise was terrific to work with - he made us feel comfortable with the process and was not pushy. This is the second Nissan we have purchased from Stateline, and we will definitely work with you again! Joanne LynchDiscriminated against as a woman
by Woman on 07/12/2019I would never step foot in there again. Tony, their sales manager was rude, demeaning and clearly has no desire to want to sell cars to a woman. I was disrespected, discriminated against and treated as though I was an idiot in wanting… to purchase a car over leasing one. He didn’t listen to a word I had to say about what I was looking for. The sales guy was great, but Tony lost the deal. Two things to note: the car in the show room was dead and could not be “fully” shown because of it. For the two cars I specifically said I was interested in, I was not able to see because they weren’t on their lot. When I asked for them to go get the cars so I could see them and make a decision, I was told that it was going to take some time as it wasn’t convenient but supposedly was only 2 miles away. I walked in there ready to purchase with title of my current trade and cash in my purse but walked out the door empty-handed because of how I was treated. Nissan is currently offering 3000 cash back to every customer who walks in the door. I was told I didn’t qualify for any of their rebates without having them ask me if I was military, recent college grad or anything. I really don’t think they had any desire to sell a car to a woman and I feel as though I was discriminated against because I was a single woman who walked in the door.Easy Pezzy
by keith on 06/05/2019Bobby Calise made shopping easy found us the right car at the right price for USBest Experience By Far!
by LizB. on 04/22/2019I was looking to lease a Nissan Kicks and they were the only one out of 3 dealerships in my area who were willing to work with me to get my payment where I needed it to be. Elvis Reyes is a credit to this dealership as a salesman. He is… incredibly patient and knowledgable, and very personable and low key, no pressure, which I greatly appreciate! Dealing with sales manager Wayne Walker also was a pleasant experience. A surprising change of pace from other dealerships in this state! Wayne is very laid back and treats you like friend, not someone to talk down to. They are very transparent and don't try to double talk you, which you can always catch them in at some point. Overall, I extremely pleased with my experience here, and have already told many people about it. I would recommend Stateline Nissan in a heartbeat, and look forward to doing business with them in the future!Bobby was great
by linda on 02/24/2019Bobby Calise was very helpful he explained and answered all my question. he did not rush me and was willing to go the extra mile to make sure I was happy with my decision.Poor Sales Experience
by Jakyrah.k on 09/27/2018Poor communication between Ryan and his Manager. Have no received any phone about the car I put a deposit down on. When I tried to call Ryan he would never answer call always went to voicemail. I put the deposit down on Sunday it is now… Thursday and I have not heard anything from Ryan. The manager informed me that the car should be there by Wednesday and it has not arrived yet.Seamless Transaction, Amazing Service
by ggsmom4 on 02/01/2018If you are looking for a seamless stress free car purchase with straight forward honest offers you should look no further than Stateline Nissan. John Vieira my salesman was truly looking out for my best interest and was very knowledgeable… in all aspects of our transaction. All of the quotes they gave me and the offer that I agreed to was the same from start to finish. The whole experience was great and I would recommend anyone looking for a new vehicle to check out Stateline Nissan
About our dealership
Thank you for taking the time to leave a review for us at Stateline Nissan. We're happy we could meet your expectations!
by Malinda LAwton on 03/27/2025