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Herb Chambers Cadillac of Warwick

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Customer Reviews of Herb Chambers Cadillac of Warwick

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174 reviews
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  • Great staff and service. Professional at its highest level

    5 out of 5 starsby Armand R on 04/18/2025

    The service department met all my needs to include offering private office space to conduct a conference call.
    • Armand, we're delighted to hear that our service department at Herb Chambers Cadillac of Warwick could accommodate your needs so well. Thank you for sharing this feedback!

      by Herb Chambers Cadillac of Warwick on 04/21/2025

  • Santa Fe

    5 out of 5 starsby JoAnn on 04/16/2025

    informative and efficient
    • Thank you for choosing Herb Chambers Cadillac of Warwick, we appreciate your positive feedback!

      by Herb Chambers Cadillac of Warwick on 04/16/2025

  • service

    5 out of 5 starsby GF on 04/12/2025

    Hector and the service staff , Erica and jen and AJ are great! they listen to your concerns and make sure the car is fixed properly
    • It's fantastic to hear that Hector, Erica, Jen, and AJ provided such attentive service at Herb Chambers Cadillac of Warwick. We're glad they could address your concerns effectively! Thank you for sharing this positive feedback with us.

      by Herb Chambers Cadillac of Warwick on 04/13/2025

  • Beautiful CT4 Dream Car

    5 out of 5 starsby Jacqueline Boyd on 04/06/2025

    Thank you very much for a wonderful Cadillac purchase. Great experience - start-to- finish! John Levine was the best sales representative, and Benny Fusaro made financing easy and honest. The Herb Chambers team made owning my first Cadillac a reality!
    • Jacqueline, we're delighted to hear that John and Benny made your first Cadillac purchase a fantastic experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new ride!

      by Herb Chambers Cadillac of Warwick on 04/07/2025

  • Hopefully will be better next time

    3 out of 5 starsby Matt on 03/29/2025

    I dropped my car off for an oil change, tire rotation, and to address a recall. the tires were never rotated and now I will have to either do them myself or bring them in somewhere to get it done now as that was part of my service request. They also told me that my car would also be washed. It was pretty clean before I brought it in, but the layer of pollen that was on the windshield and car was still on it when I picked it up and there were new smudges on my windshield. I have had great experiences in the past here, but this time around was a bit disappointing considering the price tag of what it costs to get this service done. I will most likely be headed back to Boston in the future for service.
  • 2024 Cadillac Lyriq 7,500 Service

    5 out of 5 starsby Rich Morell on 03/25/2025

    I recently dropped off my 2024 Cadillac Lyriq for its 7,500-mile service at Herb Chambers Warwick, and once again, I was thoroughly impressed. Scheduling the appointment was a breeze, thanks to Erica, who got me set up for an early Tuesday morning slot. On the day of service, AJ handled everything seamlessly, and my car was in and out in about an hour or so. Every time I visit, the service is always top-notch—fast, efficient, and professional. It's clear that the team at Herb Chambers Warwick takes pride in delivering excellent service, and they never disappoint. Great job, as always!
    • Rich, we're delighted to hear that Erica and AJ made your service experience smooth at Herb Chambers Cadillac of Warwick. Our team is committed to providing top-notch service every time you visit. Thank you for sharing your positive feedback!

      by Herb Chambers Cadillac of Warwick on 03/26/2025

  • Great service

    5 out of 5 starsby Elvira is on 03/21/2025

    Professional, courteous and very easy to
    • Elvira, thank you for the terrific review of Herb Chambers Cadillac of Warwick!

      by Herb Chambers Cadillac of Warwick on 03/25/2025

  • Perfect service

    5 out of 5 starsby Devon on 03/24/2025

    Easy online scheduling, efficient and quick turn around. Service manager even helped me make sure I saved money on my service.
    • Devon, we're delighted to hear that our team at Herb Chambers Cadillac of Warwick made your service experience smooth and cost-effective. Thanks for choosing us!

      by Herb Chambers Cadillac of Warwick on 03/25/2025

  • Getting things done

    5 out of 5 starsby Bruce Marshall on 03/24/2025

    Everyone is always friendly and helpful the service department does a great job on getting your vehicle work done on a timely manner thank you AJ ..
    • Bruce, we're delighted to hear that AJ and the service team at Herb Chambers Cadillac of Warwick provided you with friendly and efficient service. Thank you for sharing your experience!

      by Herb Chambers Cadillac of Warwick on 03/24/2025

  • Thorough

    5 out of 5 starsby V Smith on 03/23/2025

    Honest dealership. Knowledgeable service manager and technicians
    • Thank you for sharing a terrific review of Herb Chambers Cadillac of Warwick!

      by Herb Chambers Cadillac of Warwick on 03/24/2025

  • Oil & Filter & tire rotation.

    5 out of 5 starsby Robert Antonelli on 03/21/2025

    Excellent service with minimum wait time.
    • Robert, it was our pleasure to assist you so efficiently here at Herb Chambers Cadillac of Warwick! Thanks for sharing your kind words!

      by Herb Chambers Cadillac of Warwick on 03/22/2025

  • Loved my loaner

    5 out of 5 starsby Deb L on 03/01/2025
    updated 03/10/2025

    I brought car for oil change and tire rotation.AJ immediately realized there was something wrong with the car . Coolant was empty and a leak ..much to my dismay he said it would take 3 hrs🙄..but he could give me a loaner😊 ..so I could continue with my errands on my day off. The bill was explained completely and was even offered a rebate on a couple of a parts that were installed. Very happy with my experience at dealership
    • Deb, we're delighted to hear that AJ and the team at Herb Chambers Cadillac of Warwick took such great care of you during your visit. It's wonderful knowing we could assist with a loaner car so you didn't miss out on your day-off plans. Thank you for sharing your positive experience!

      by Herb Chambers Cadillac of Warwick on 03/10/2025

  • Great Customer Service

    5 out of 5 starsby Victoria Q on 03/06/2025

    Great Customer Service everything done in a timely manner
    • Victoria, thank you for giving Herb Chambers Cadillac of Warwick your business and your positive review!

      by Herb Chambers Cadillac of Warwick on 03/06/2025

  • Fangio green

    5 out of 5 starsby Gilles on 03/01/2025

    Ready to discuss a fair quote
    • Thank you for sharing a five-star review of Herb Chambers Cadillac of Warwick!

      by Herb Chambers Cadillac of Warwick on 03/03/2025

  • NanaB

    5 out of 5 starsby NanaB on 02/28/2025

    Did a great job servicing my car and kept in touch with updates.
    • It was our pleasure to assist you with your service! Thanks for choosing Herb Chambers Cadillac of Warwick and sharing your kind words!

      by Herb Chambers Cadillac of Warwick on 02/28/2025

  • Great Service

    5 out of 5 starsby Frank on 02/20/2025

    I took the car in for a recall service appointment. Everything was done quickly, professionally, and exactly how it needed to be.
    • Frank, we're glad to hear that your recall service went smoothly at Herb Chambers Cadillac of Warwick. Thanks for sharing your experience with us!

      by Herb Chambers Cadillac of Warwick on 02/20/2025

  • Oil change

    5 out of 5 starsby Ken D on 02/18/2025

    Great experience. Very friendly and courteous.
    • All of us at Herb Chambers Cadillac of Warwick are happy to see this wonderful feedback! Thank you, Ken!

      by Herb Chambers Cadillac of Warwick on 02/19/2025

  • AJ is da best!

    5 out of 5 starsby Vincent Marzullo on 02/15/2025

    Always courteous, attentive to customer needs. Accommodating for scheduling. Thank you.
    • Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Herb Chambers Cadillac of Warwick!

      by Herb Chambers Cadillac of Warwick on 02/17/2025

  • Incomplete

    1 out of 5 starsby Xt5 on 02/08/2025
    updated 02/14/2025

    My car does not have all the parts back on were they belong
  • Pleasant day at the shop

    5 out of 5 starsby Alfred M on 02/12/2025

    The people at the service desk were a delight to deal with. The service and the car wash were fine. I was about to leave for home when I was convinced into test driving a EV. Nice vehicle but I prefer gasoline powered cars. I did enjoy the test drive, and the woman, Linda, had a remarkable knowledge of the vehicle.
    • Alfred, we're glad to hear you had a pleasant experience with our service team and enjoyed the test drive at Herb Chambers Cadillac of Warwick. Linda will be thrilled to know her knowledge made an impression! Thanks for stopping by!

      by Herb Chambers Cadillac of Warwick on 02/12/2025

  • Great place to buy and for service

    5 out of 5 starsby Rose on 02/10/2025

    Service people were very helpful and friendly. I feel I can trust them with any issues that may arise in the future
    • We're delighted to hear that our service team at Herb Chambers Cadillac of Warwick made a positive impression! Thank you for trusting us with your vehicle needs, and we'll be here whenever you need assistance.

      by Herb Chambers Cadillac of Warwick on 02/11/2025


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