Herb Chambers Cadillac of Warwick
Customer Reviews of Herb Chambers Cadillac of Warwick
Review type:
Beautiful CT4 Dream Car
Service department
by JL on 02/08/2025AJ in the service department is the best thank you .Thank you for sharing a positive review of AJ and Herb Chambers Cadillac of Warwick!
Great service with AN
by Thomas Francese Jr on 02/01/2025updated 02/07/2025AJ was great to deal with and talk with. Also gave me a 2025 SUV until my car was ready.Thomas, thank you for sharing your Herb Chambers Cadillac of Warwick experience! AJ will appreciate the shout-out.
Great service
by G Manchester on 02/06/2025Easy to schedule service; service department personnel are knowledgeable, efficient, listen to your concerns and address them.Thank you for sharing your experience with the service department at Herb Chambers Cadillac of Warwick! We're glad to hear that our team was knowledgeable and efficient in addressing your concerns. We appreciate your feedback and look forward to serving you again!
Herbs in Warwick
by Terry C on 01/25/2025updated 02/03/2025AJ great person to deal with as he goes above and beyond to explain what needs to be done or what has been done to where you understand everything.Terry, we're delighted to hear that AJ provided such a thorough and helpful experience at Herb Chambers Cadillac of Warwick. Thanks for sharing your feedback!
Service
by Michael on 01/25/2025updated 02/03/2025Advocate was very nice told me they were running 1hr late when I arrived no call prior told it would take roughly 1hr I added change air filter Told them I would be waiting 12:00appt didn’t leave to almost 3 I think we all have better… things to doMichael, I apologize for the delay and any inconvenience it caused during your visit. We strive to keep our appointments on schedule and appreciate your patience throughout. Thank you, Neil Ferreira - General Manager
Excellent service
by Bill on 02/02/2025Always friendly and courteous. AJ is a pleasure to work with. Highly recommended.Your recommendation means a lot to us, Bill! Thank you for choosing Herb Chambers Cadillac of Warwick.
Aj does it again
by Steve on 01/27/2025AJ followers every step of my car when I get service. He makes sure everything is done right.Steve, thank you for your confidence in AJ and Herb Chambers Cadillac of Warwick!
Outstanding Review
by Sgt D on 01/20/2025updated 01/27/2025The Service Department is one of the best service departments I have ever been to .The Service Manager treats me like a customer not a number and that means alot to me and his staff are equally courteous to me and explain everything that… was done or needed you should be proud to have men and women that represent you and also your Sales team are equally outstanding and I appreciate that also, You.Sgt.John M DiRaimo Army War Veteran,Iraq 05-06Thank you for your heartfelt feedback! We're proud to have a team at Herb Chambers Cadillac of Warwick that treats our customers with the respect and care they deserve. See you next time!
Astonishing Treatment
by Barbara Scanlon on 01/23/2025First off AJ was amazing very professional and respectful He went above and beyond for me as far as the service went and also he made sure I had a vehicle to use with no out of pocket expense He kept me informed during the time my car was… being serviced The young man that pulls the cars in and out was also very accommodating Over all my experience was 5 stars!!!!!!! I highly recommend Herb Chambers in WarwickBarbara, we're delighted to hear that AJ and the team at Herb Chambers Cadillac of Warwick provided you with exceptional service. Thank you for recommending us and sharing your positive experience!
To ale recall
by Bill G on 01/23/2025Prompt and friendly serviceWe are grateful for your positive feedback about Herb Chambers Cadillac of Warwick. Thanks so much, Bill!
Maserati service
by FTL on 01/16/2025updated 01/23/2025Friendly atmosphere. Hannah was extremely helpful and very knowledgeable. Would most definitely recommend her to anyone who needs service.We're delighted to hear that Hannah provided such helpful and knowledgeable service at Herb Chambers Cadillac of Warwick! Thank you for recommending her, and we appreciate your support.
LOVELY WAITING ROOM
by JJ RAY on 01/15/2025updated 01/23/2025GREAT service provided by AJ ..keeps me informed of wait time and what service needs to be done..Thank you for sharing your kind words for AJ and leaving Herb Chambers Cadillac of Warwick a five-star review!
Overall the best experience ever
by Johnny B on 01/20/2025Never in all years buying cars (55yrs) have I had such a smooth easy process, Wilson the Salesman was by far the best salesman to deal with, no upselling, no BS , definitely will recommend everyone to go see Wilson at Herb Chambers… Cadillac,Johnny, we're delighted to hear that Wilson made your experience at Herb Chambers Cadillac of Warwick so smooth and enjoyable. Thank you for recommending us, and we look forward to seeing you again!
Check up
by Shirl c on 01/20/2025Clean and people are courteousWe appreciate your business and your review! Thanks from the Herb Chambers Cadillac of Warwick Team, Shirl!
Very Happy with service.
by Bethany on 01/11/2025I took my vehicle in on a Thursday and it was fixed in a weeks time. No complaints, everything was under warranty. I would have liked my vehicle to be washed and vacuumed, but I guess that isn’t included in a service appointment. Everyone… was super nice and a lot of communication to let me know what was going on.Bethany, we're glad to hear that our team kept you informed and provided a smooth service experience. We appreciate your feedback about the wash and vacuum and will look into what happened with our team. Thank you for choosing us! Sincerely, Neil Ferreira – General Manager
Maserati Ghibli
by Joe G on 12/31/2024updated 01/06/2025Great Experience! From the minute I walked in. The process was without any stress. Darrin was a great salesmen! I found a beautiful car. I will recommend Herb Chambers Maserati! Great experience!Joe, we're delighted to hear that Darrin and the team at Herb Chambers Cadillac of Warwick made your experience stress-free! Thank you for recommending us, and enjoy your beautiful new car!
Herb Chambers like family
by Valerie on 12/30/2024Everyone that works for this dealership was exceptional nice. The gentleman whose name was Roland that helped me was patient, kind, and helpful . You should be proud of him and the other salesman that work in this dealership.Valerie, we're delighted to hear that Roland and the team at Herb Chambers Cadillac of Warwick provided you with exceptional service. Thank you for recognizing their efforts!
Happy happy happy
by Ml Breault on 12/25/2024updated 12/30/2024I had the most pleasant experience in having my car service, AJ was so helpful and curious thank you AJ so very much for taking care of my carWe're delighted to hear that AJ provided you with such a pleasant service experience at Herb Chambers Cadillac of Warwick. Thank you for sharing your feedback!
Well Worth a Look
by JT on 12/29/2024The service department was very professional, and it felt like they went above and beyond. A pleasure to have dropped my truck off to them.JT, we're delighted to hear that our service department at Herb Chambers Cadillac of Warwick exceeded your expectations. Thank you for trusting us with your truck!
Professional and on time!
by Satisfied Cadillac Customet on 12/27/2024The service is good and the addition of Erica is spot on!We are honored to receive your support and kind shoutout to Erica. Thank you! - Herb Chambers Cadillac of Warwick Team
Thank you! Thank you! Thank you!
by Lisa on 12/22/2024Purchased a COP Escalade from a dealer in NY. After 3 weeks had some issues that needed to be fixed. NY dealership denied responsibility. Erica and Jen researched the problems and even reached out to NY dealer to facilitate a solutionLisa, we're glad to hear that Erica and Jen at Herb Chambers Cadillac of Warwick were able to assist you with your Escalade issues. We appreciate your patience and trust in our team!
Cadillac XT5
Cadillac XT6
Jacqueline, we're delighted to hear that John and Benny made your first Cadillac purchase a fantastic experience at Herb Chambers Cadillac of Warwick. Enjoy every moment with your new ride!
by Herb Chambers Cadillac of Warwick on 04/07/2025