Speedcraft Acura
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Customer Reviews of Speedcraft Acura
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12 reviews
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vin etching vandalism
by Justin on 08/13/2023BEFORE you buy form Speedcraft Acura! They will practically preach to you that they do not charge over MSRP like others may. Instead, what they WILL do is add upwards of 2k+ in bogus extras like VIN etching, Armor All coatings and locking… wheel lugs. They do this to the vehicle BEFORE the customer has any chance to decline. This is how they ensure a markup is payed. We found this out in the finance office while paying for our new 60k RDX. The “VIN etching” they did to our new car before we could say no looks like a 2 year old scratched hieroglyphics into all six of our windows with a razor blade! Pictured below, every single etching they did is completely unreadable and doesn’t depict the actual VIN at all! Thanks for permanently ruining the windows on our new vehicle! It’s wonderful to look at every time we walk up to our new car. The other BS add-on is the Armor All treatment for $897. Below is a picture of etching on our clear coat from bird droppings sitting on the paint for 1 day. We’ve had our vehicle for 4 days. If this $897 dollar treatment was actually worth the money, I’d assume it would actually add some protection against things like this. When asked to do something about these issues they basically told me “it’s already done, there’s nothing we can do”. I mean, what do they care, right? They have our money now. So wrapping up, if you’re planning to buy from Speed Craft Acura of Warwick, ask them beforehand to remove the costs of these junk services before working numbers with them. And hopefully they have not ruined your expensive new vehicle with their “VIN etching” vandalism. I’m hoping to save someone the same disappointment we experienced. -JustinGreat Experience
by Jason on 08/13/2020Professional and efficient. Mike Hamilton was second to none. I had gone in months back and took up a significant amount of Mike’s time and decided not to buy for personal reasons. As soon as I returned a couple days ago Mike recognized me… immediately, knew me by name, knew my whole situation and pointed me in the right direction with no overselling, just professionalism. I’m very happy with the 2020 RDX I left with, happy with the price, and the entire experience. Thank you to the whole speedcraft team. Outstanding job.Great experience
by Great experience on 07/20/2020Informed my preferred car was in transit. Called when in and paper work prepared before arrival. Car was clean and looked great. Extremely happy with new RDX. Been a repeat customer for many years. Salesman was great and manager was easy to… deal withGreat experience
by David pfau on 06/26/2020Mike was like a friend not a salesman no pressure parts manager was helpful and service the same very user friendly dealership even if not the closest to my home so far worth the travelService review
by Marianne on 06/25/2020My daughter is a student at PC and had issues with her Acura. Angelo and Mark were both articulate and a pleasure to work with. I would definitely return. The car was fixed ahead of schedule!Excellent Experience
by Rachael on 04/30/2020Best experience buying a car. I’m definitely going back! Super helpful and friendly staff. I couldn’t have asked for anything more!Best dealership in RI
by Michele on 11/04/2019I would not go to any other dealership other than Acura. Knowledgeable and friendly and most of all not pushy like ever other dealership. I recommend this dealership to all my family and friends. The service department is unbelievable...… We just keep returning. Give it a try and you will be completely satisfied and impressed.First experience
by First RDX on 10/24/2019Excellent from start to finish. Tom Hart, the salesperson who handled the deal is excellent. I would go back to Speedcraft because of him. Thorough and genuine. The RDX is amazing and a joy to drive.Best customer service!!!
by Cheryl on 10/04/2019Sales rep Bob King is the best!! I will def be referring. Everyone is really helpful and try to make the buyer happy.Sales rating
by Marilyn on 09/21/2019Salesman Bob King was very pleasant & helpful.+++ on a 2020 RDX
by Matt Lambert on 09/19/2019The team at Acura Speedcraft in West Warwick, (Product Specialist Tom Hart, Sales Mgr Al Testa and Finance Mgr Kevin Ward) hit it “outta the park” for me this week....They listened to what I needed and worked together seamlessly to provide… me with an extremely competitive pkg on a 2020 RDX in record time...Tom was very knowledgeable, friendly and highly professional...Al made it happen with Acura and Kevin closed the lease smoothly - no hassles, no games....really made me feel like I was working with friends....this is my 5th Acura...I’ve also bought two 6-series BMWs, two Jags and many other domestic vehicles...this team provided the best, most efficient experience yet....Highly recommended...Thank youGreat Buying Experience!
by Laura on 06/30/2017updated 07/06/2017Excellent dealership with fantastic customer service. Mike and Aaron were very accommodating and easy to work with. Just purchased an Acura RDX. Car was just as described and in pristine condition on pick-up. Would definitely buy here… again!
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