Hilton Head BMW
Customer Reviews of Hilton Head BMW
Review type:
Automobile purchase from Hilton Head BMW
Excellence in buying experience
by Nader on 12/02/2022I have leased four BMWs from Hilton Head BMW, and each time my purchase experience with them was top notch. Vertus was up front and transparent in his quote without the need for tedious negotiating. He provided superb service not only in… thoroughly preparing all the paperwork, but also ensuring that my new car was immaculate at delivery with all accessories installed and systems configured. Margaret in sales was very helpful in recommending any care products/plans of interest for my new vehicle without pressure to buy. My purchase experience was pleasant and smooth. If you’re in the market for a BMW, I would highly recommend working with them.Thank you Nader for your kind words for Vertus and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
Keep coming back for a reason
by Happy BMW owner on 11/17/2022Great access to cars, excellent service and well trained professionals. Working with sales consultant Brian Shirley is both pleasurable and the fastest way to secure the car you want during these times of slim inventoryWe are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Z3
by Bill Leonard on 08/27/2022Excellent service on my Z3. The service Rep,Kirsten, kept me in the loop and informed of maint. progress.Thank you for your kind words for our staff, we appreciate it!
Excellent Sales Staff
by Barry on 08/24/2022Excellent dealership to buy a car. Everyone is friendly especially Vertus who sold me a 4 Series Convertible, such a nice ride. Vertus made buying a smooth and easy process.Congratulations on your new BMW, Barry! Thanks for the review and kind words. We hope you love your new vehicle for years to come.
X5 tire
by Skip on 08/18/2022Dealership was not given eta on shipment of tire through no fault of their own.Thank you for the review, Skip. We appreciate your business and look forward to seeing you again.
Excellent experience
by Allen Lee on 08/11/2022I recently had situation where dashboard was lit up like Christmas tree, all warning lights were on. I contacted the dealership and Kristen was my service advisor. She kept me informed about my vehicle and clearly stated the various… issues. Most importantly, my vehicle was repaired promptly and they did a courtesy Carwash. Highly recommend this organization. I met the service manager, Michael. Also a good encounter.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Excellent service always!
by Stuart Gauld on 08/06/2022BMW Hilton Head has always given us service above most reasonable standards! We have been super pleased as we have had 3 BMWs serviced there over the past 6 years or so. Brad Woodcock has been a great service advisor!!Thank you for your kind words for Brad, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Great customer service.
by Patrick on 08/05/2022Hilton Head BMW has the best customer service I have seen. Brad has always made my experience great every time I have stopped in, Today it was tires on my 96 Z3. He alway knew where my car was at and approximation when everything would be… complete. This level of service is rare these days.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Elite Level Service at BMW of Hilton Head
by Alan E on 08/05/2022Brad, my service advisor, always provides world class service. Brad reviews all issues in advance and is dedicated to his Clients. Makes servicing your car a pleasurable experience.Thank you Alan for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
From Jeep to BMW
by Lauren Brannon on 08/03/2022Was a great experience working with Robert from looking at the X3 all the way to purchasing my new car! He was also very helpful with going over all the new technology in the X3 with me! Especially since this was the first car I’d bought in… over 10 years!!Thank you for your thoughtful review, Lauren. We're glad to hear you had such an outstanding experience working with Robert. We thank you for your business and look forward to your next visit!
Great dealership
by Sherrie on 08/02/2022Courteous people. Very nice to deal with. Estimated time of my service was 3 hours, but done in in 2.Thank you, Sherrie! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!
1st visit and definitely won’t be my last
by Jay Martin on 08/01/2022From checking in with Shane to the video sent by our service technician, Todd, everything about the experience I had with BMW of HH exceeded all expectations. I highly recommend dealing with them.Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!
Roger was great
by Tyler on 07/31/2022No pressure, very helpful trying to findthe right car in challenging times.Thank you for the review, Tyler! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
My Retirement Gift to Myself Z4 Service
by M Minton on 07/30/2022My service advisor, Beth Smithson, was very polite and helpful. She clearly explained the services that my 2013 BMW Z4 needed and what would be done to troubleshoot the issue I was having with my battery. I strongly recommend Beth Smithson… and Hilton Head BMW for service needs.Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Great Experience
by Jon C on 07/30/2022Terrific experience buying a new car - who can say that!?! To a person, everyone was helpful, friendly, and upbeat. Paul Schwindeman, our sales person, was very direct, knowledgeable, and zero pressure. On top of that, one of the nicest… and most personable individuals we’ve ever met.Thank you, Jon! We are thrilled that you had a great car buying experience!
Great place to buy a car!
by Roger Brooks on 07/30/2022This BMW dealership used absolutely no pressure in convincing me to buy a car!Thank you for the review, Roger! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.
Great seevice
by Bill on 07/29/2022Nobody likes to get a nail in their tire but HH BMW made it a little less painful. Was able to replace the tire and back on the road in a short amount of time. Appreciate all that Shane in service did to make that happen.Thank you for your positive review, Bill! We appreciate your business.
Top Shelf
by TS on 07/28/2022Brad does a great job handling service calls. Makes it easy, keeps me informed. The waiting area is quite comfortable. So overall, a five star experience.Thank you for your kind words for Brad, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!
Helping A Family In Need
by Jeff G on 07/28/2022Nail in our X5 run-flat 315/35 ZR-20 tire Saturday morning of our departure home to ATL. HH BMW squeezed us in, found a tire to fit, and had us back on the road in 2 hours. Thank You.Thank you for your positive review, Jeff! We appreciate your business.
Service with a Smile
by George Pace on 07/28/2022Professional and do what they say they are going to do in a timely fashion My service advisor, Beth Smithson, managed the process well with no surprises. Well done!Thank you George for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Check out Hilton Head BMW!
by Laura on 07/28/2022I have been going to the BMW dealership in Hilton Head for 5 years. I have found them to be reliable and professional. My service advisor Beth Smithson is very professional and provided detailed information/ timeline on my car repairs. I… have owned multiple BMW cars over the years. The HHI BMW dealership has provided me with excellent service.Thank you, Laura! We are thrilled that our team continually provides you with the best service experience! We thank you for your continued business!
At Hilton Head BMW we have a complete lineup of new and used cars for the Bluffton, Savannah and Beaufort region, and our customer care continues long after you buy or lease a BMW - thanks to our dedicated car service and auto repair team. Hilton Head BMW makes the process of securing BMW your next vehicle easy for you. Stop in and see what makes us different!
Perhaps the biggest reason so many drivers choose Hilton Head BMW is for the fact they know their search ends here. Couple our professional yet approachable staff with our vast BMW lineup and you're destined to find exactly what you're looking for. To explore our winning assortment first hand, visit us and, remember you can always do some pre-buy research on new BMW models online.
We can admit it, used cars and particularly used-car salesmen have a bad rap. Hilton Head BMW is here to give you a pleasant surprise and help put that tired old stereotype to rest. We believe that while a car may be used, it should run like new.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
That's wonderful to hear! Kobey and Bob provided you with an exceptional experience, from the purchase process to post-purchase support. We'll make sure to pass along your kind words to them. We're here to assist you and ensure your continued satisfaction with your BMW X-5!
by Sara Thurston on 04/30/2024