Hendrick Honda of Charleston
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Customer Reviews of Hendrick Honda of Charleston
Review type:
Great experience
by Maybank on 10/04/2024
updated 10/14/2024
I hate the car buying process but Michelle Wise made it so easy and professional. Not pushy, knows her stuff, and wants you to be comfortable.
I would recommend her if you are looking for a car.
112 reviews
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Hendrick Honda of Charleston Superior Service Department
by gsback on 12/02/2008The staff at Hendrick Honda are (too many adjectives to list) above and beyond the customers needs and concerns. They treat you with respect, quote a fair, and accurate price and know the process to adhere to the standard code of ethics,… treatment, and conduct that you'd only expect from the so called high end car dealer service departments. I have always strayed away from dealership service departments as much as I was afraid to approach the salesperson. That is not the case at Hendrick Honda. They are a class act, well trained, and sensitive to ones problems. I have returned there on numerous occasions to have my 04 Accord and 03 CR-V serviced and will continue to do so with all my present and future Honda vehicles. Thank YouEnthusiastic sales team at Hendrick Honda
by jorgewilliam on 09/04/2008I happened to visit Hendrick Honda of Charleston the other day. I was not sure which Honda would suit my needs. But I was very impressed with the salespersons. They explained the features of every Honda that interested me and allowed me to… test all the Honda models. It didn't take me long to decide and I bought a new 2008 Honda Element. My car is doing great. I am glad I visited this dealer.Kudos to Hendrick Honda's service
by manish1 on 09/04/2008Hands down, Hendrick Honda of Charleston offers the finest car service in South Carolina. The Service personnel at the showroom are well-trained and quick in attending to customers' needs. I got a fast repair done on my car. My 2005 Honda… Pilot looks and rides like a brand new machine now. Keep up the great work!Great Experience
by br555 on 05/04/2014updated 04/26/2025I had a great buying experience dealing with Paige. She provided great detailed information while test driving 3 different vehicles. She specifically addressed all of my questions and concerns. If and when I purchase another vehicle I would… definitely contact her.Amazing Hendrick!
by chief232 on 04/24/2014updated 04/26/2025I just have had one of the most extraordinary buying experiences ever.........and, of all things, in that arena that many of us dread: automobiles. The answer: Hendrick Honda of Charleston, SC--an amazing organization with amazing people.… They're fair, professional, courteous, responsive and bend over backwards to give a good deal. They listen to the consumer and take her seriously. I received a terrific deal--such that one of Hendrick's competitors said to me (when I was researching/negotiating prices) that such a deal (as Hendrick offered) was not possible. I was in contact with Honda dealers around the state--Hendrick bettered them all on price. Ron W responded immediately and seriously to my requests and requirements--no batting around--and, while the other dealers (none of whom ever met Hendrick's price) were busy playing dodge ball and wasting time, the professionals got my business. The entire experience was as pleasant as possible and I thank everyone I dealt with over several days: Ron W, Sales Manager; Matt D, Sales Manager; Edward R, Sales Consultant; Paul M, Finance Manager. Based on this personal experience, I recommend Hendrick Honda without reservation. (Incidentally, this is my 3rd Honda.) Hendrick would be worth a trip to Charleston if you do not live here. Thank you, Hendrick Honda!"A Pleasant Car Purchasing Experience"
by Tvlman on 02/28/2013updated 04/26/2025Excellent operation with very knowledgeable staff. Very little negotiations over final purchase price which was lower than Edmunds's TMV. Best car buying experience I have ever had in the 50 years negoiating the purchase of 20 some new… cars for me and my family-- no hassel --left Dealership feeling I had received the best deal possible from anyone.Beware! $4K in add ons! Expensive, they lie, and waste your time!
by Edmunds1978 on 05/23/2014updated 04/26/2025This review is based on Sales, not Service or Parts: Save yourself the hassle, call a dealership outside of the Charleston area, and make them an offer. You'll save thousands. I tried to save both of us time and headache by making an offer… over the phone, using the internet for info. Not only did they not honor prices they quoted me via email, they actually admitted to lying to me just so they could get me to physically come in the door. I can't make this up! Then, they low balled the heck out of me on my trade. When I complained, a different manager offered to make me a better deal, saying he'd call me back when he found the car in inventory. In the end, a dealership a few hours away gave me full trade for my old car and traded a car in their inventory with the exact car I wanted. Get this, it came from Hendrick of Charleston! That dealership then sold it to me $4K cheaper than Hendrick Charleston was going to. I have yet to get that phone call back from the other manager who wanted to make me a "deal". He cared so much that he traded the car the day after talking to me to the other dealer I ended up doing business with. On a side not, you will always see "dealer add-ons" with this dealership, usually about $4K above and beyond MSRP. It's a separate sticker next to the factory sticker. You think you'll get a deal, but they really are just marking down their add-ons, which aren't worth close to what they cost. $300 for $10 pinstripe tape?!? This is why they didn't get my business the last time either. I thought maybe this time would be different. Hendrick of Charleston thoroughly wasted my time
About our dealership
Maybank, thanks for your praise and kind comments about our team.
by Brad Singer on 12/02/2024