Fort Mill Ford
Customer Reviews of Fort Mill Ford
Review type:
New F150
New F150
by rwilliams on 04/18/2025Bought online. Everything was ready and fast when I arrived. Very professional. Great experience when buying a new truck.Hi there, we are so pleased you enjoyed your visit to Fort Mill Ford! We hope to see you soon!
Great team, great service!!
by Ruslan H on 02/15/2025I would like to express my gratitude to the team who sold me Ford Maverick today on Valentines day! It was the easiest transaction in my life! Friendly staff took care of us like family!Ruslan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Great Service
by IamCeCee on 01/14/2025Everyone treated me with respect and as if I mattered. Great team. Transparency appreciated.We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Bad Deal at Fort Mill Ford
by Bad Deal on 12/19/2024Staff are great but the truck they sold me was not so great. It has a steering problem and a severe oil leak. Dealership has not returned my calls or offered to fix the problems with the truck.Hello, We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager at (803) 948-8202 when you have a chance. Thank you, and we look forward to hearing from you.
Used Car purchase
by Peter_B_NC on 12/16/2024Very pleasant and straightforward experiance.Peter, we are so pleased you enjoyed your visit to Fort Mill Ford! We look forward to your next visit! Take care!
2022 mustang
by Tony Car on 11/23/2024updated 12/03/2024Smooth purchase experienceTony , thank you so much for your high rating! Thank you again for leaving us this response!
Purchased Ford Explorer
by PTJ1295 on 11/05/2024updated 11/21/2024My sales agent, William Kennedy, was great from start to finish. Highly recommend!Hi, thank you so much for your positive comments about Fort Mill Ford! Thanks again for the recommendation, and have an amazing day!
Short and simple
by Christian on 10/25/2024My visit was pleasant. I came in looking for a new vehicle and they delivered! I told them what I was looking for and they did not try upsell me or talk me into spending more than I wanted. Overall good experience. The shortest visit to the… dealership I’ve ever hadChristian, we really appreciate your positive review! We look forward to your next visit! Take care!
Sales Representative
by Allen R on 03/27/2024Experience was great and sales associate made it easy to find a vehicle that fit our budget.Thank you again for taking the time to let us know how we did. We hope you have a great day!
Terrible sale associates. There words are good for nothing.
by MP on 10/09/2023Tried to buy a truck on Saturday for cash,they said they could not sell until Monday if deal fell through until then.They called Monday said it fell through told them sold and they sold it from underneath me with an hour. Absolutely… discussed with their experience, put them on your NOT list.Mp, it's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to us at (803) 948-8202 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
100%
by Edmunds on 06/14/2023an excellent professional very attentive.We really appreciate your positive review! We hope to see you soon!
2019 Navigator running boards
by Navigator on 05/01/2023Brought in my 2019 Lincoln for second time because the passenger running board isn't functioning properly. Car was left for 4 days and the next day the same problem recurred.Hello, We are disappointed to hear that you did not have a more positive experience with us at Fort Mill Ford. Please reach out to us at (855) 627-8200 at your earliest convenience so we can address this situation directly. Thank you and have a great day.
Great experience
by Lisa P3 on 04/05/2023Mr William helped me trade in my altima for a 23 Explorer ST line! Love the car! Everyone was nice no pressure what do ever! Definitely recommendLisa, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service and Communication
by TJVF150 on 03/23/2023Stopped in without an appointment for a battery issue. The service team took me in kept me informed and resolved my issue.We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Less than
by John Ma on 02/13/2023Had a warranty issue that they wouldn’t help with. I went to a different dealer who took care of it no problem. I also asked to speak with the service manager and he said he didn’t have time to talk with me.Hi John, We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of this situation. Please contact our General Manager at (855) 627-8200 at your earliest convenience.
Service Center is a Complete disaster
by Dissatisfied on 02/02/2023I brought my F-150 in for an oil change. I got home and lifted the hood, and it looked like a 3-year-old tried to pour oil in truck out of a boot. Highly dissatisfied!!! Began to smell something burning when I drove my truck and brought… it back to the service center. Apparently, it a new valve cover gasket and vacuum pump. I left the service manager my extended warranty info so a call could be made to make sure this was covered. I pad a $1000 bill because a call was never made to my extended warranty company! I talked with the service manager and all I got was maybe some discounts on future service. We will see.Hello, We can assure you that we do not find this type of experience acceptable, and we would like to address this situation directly. Please contact our General Manager at (855) 627-8200 at your earliest convenience.
Door code
by Robert S on 07/18/2022Very professionalRobert, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Awesome Job
by Linda M on 06/30/2022Tony took great care of us on our visit. He was humorous and knowledgeable about the issue our vehicle had.Linda, thank you for the high star rating! We hope to see you soon!
Extremely disappointed.
by Arthur on 11/17/2021Drove an hour for a scheduled test drive and when I showed up it was just sold even though I was “told “ I was put on a list to look at it. Plus no one told anyone that we were coming.Hi Arthur, we're so sorry to hear about your experience with us. We'd be grateful if you allowed us the opportunity to earn your business again. Please call Ross Ingle at 214.680.2648.
Fort Mill Ford
by JBstanley on 11/09/2021It was the best car buying experience I have ever had! Micheal Smith is the best!We're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Bought my new 2021 Ford
by Gary miller on 08/31/2021Sammy was absolutely great to work with The finance department was perfect as well and all within two hours I drove away in my brand new truckThank you again for taking the time to let us know how we did. We hope you have a great day!
Hi there, we are so pleased you enjoyed your visit to Fort Mill Ford! We hope to see you soon!
by Mya Perez on 04/21/2025