Customer Reviews of Stateline Chrysler Jeep Dodge Ram
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86 reviews
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Sales review
by Chargergrl on 12/25/2014Sales person was dishonest and I am still not fully satisfied with the vehicle we ended up with. Full disclosure is not something that is practiced at this lot. Will not go to this dealership for a car purchase again.Dan Buddin
by ellen16m on 12/20/2014I had a great experience .Dan was a wounderful help for us.He was extremely nice and able to answer all our questions.We were unsure if we would qualify for a car but he kept keeping us updated on our progress.We have never dealt with dodge… crystler but we would deffinately reccomend to all!! Thanks again Dan!2015 Jeep Cherokee Limited Purchase 12/13/14
by Cherokee121314 on 12/14/2014The purchase experience was great. We were not kept waiting going back and forth multiple times. We got to an agreeable price quickly and closed the deal. The paperwork process was smooth and moved quickly as well. Overall an A+… experience.Used car purchase
by flybob on 12/13/2014My wife and I purchased a used truck from Stateline and couldn't have been more pleased with our visit. Robert Thompson was our salesman and he was very professional and helpful. Everything from the sale to the paperwork was a breeze. If… you're in the market for a new/used car/truck I would highly recommend Robert Thompson and Stateline Chrysler.Great Staff
by Jackson3000 on 12/08/2014Amanda was great to work with. She was helpful and honest throughout the whole process. She kept me informed of everything that was needed and what to expect. So helpful and down-to-earth. Tyrell, the sales Manager, was also great to… work with. He listened to me and did the best he could to work within our budget. Very easy to talk to. I expect to go back as soon as we are ready for another car.Repeat Customer For A Reason
by jane75 on 12/07/2014Three years ago, I walked in the door of Stateline, a single mom, nervous about the car buying process. I had visited three dealerships prior and could not believe how much I felt more like prey than customer! However, I felt the… difference coming in the door -RESPECT! I told them my budget and they showed me great cars that fit, with no pressure. I left there very happy. Upon returning that vehicle yesterday, I found the same great service and respect. I once again rode away with a great car, in my price range. Ask for Paul, he is personable, knowledgeable and tuned in to making good deals happen.Friendly Quality Service
by twowoodwards on 12/02/2014Even though I wanted to purchase a Jeep, I was dreading the whole car buying experience. We were pleasantly surprised from the test drive to the drive home with the staff of Stateline Chrysler Dodge Jeep. The staff was friendly, helpful… and respectful. All of our questions and concerns were promptly addressed. We will return for our next car.My NEW Jeep
by RJLeffler on 12/03/2014I want to say the dealership and the sales person were superb. I started researching different vehicles online several weeks prior to narrowing it down to Jeeps (once again, like I didn't get enough of them, driving them in the Military).… I came across Car.com built what I was looking for and then received multiple offers from the area Jeep dealers. I could have gone North about 40 miles and saved 1K dollars by the Car.com site; with a dealer virtually around the block from me, it was a no brainer, where I was going... Stateline Jeep... and they did not disappoint. Special Kudo to Salesman Cedric... he was always available and able to answer them... purely ignorant questions about all them new fangled electronic devices in the new Jeeps. Once again, I have a new Jeep in my driveway, parked next to my 12 year old Jeep Grand Cherokee... keeping it because it has been so damn good and I do need something to cart my German Shepherds around in.Such a simple and quick purchase!
by Moanders on 12/06/2014I knew I wanted a four door wrangler and was indifferent on year as long as it was the current body style. I had a very specific budget and Cedric and his team were not only completely respectful of my budget but incredibly informative.… My last car buying experience was a total nightmare and I am so glad I chose to do business with Stateline! They put me in an awesome 2015 Wrangler with all the bells and whistles! The wrangler is in my budget and Cedric had me in it and off the lot in a couple hours! Highly recommend :)Blessing
by tosha2 on 12/01/2014I am happy to have stopped by your dealership. What a wonderful outcome I had and I owe it all to Ernest. He was excellent and helped me tremendously. Thanks again for all of your help!Overall satisfaction
by zaretroc on 11/30/2014Arrived at this dealer with appointment to see a vehicle I had researched. After being told to meet with Jason I was handed off to Julio. Julio was personable and friendly. I ended up negotiating a fair deal and finally made it out of… there in 5 hours.Outstanding Service
by rcandy3 on 11/28/2014my experience at your dealership exceeded my expectations! the sales and support team did an outstanding job!!! thanks!Earnest Johnson
by rlawhite on 11/26/2014We purchased a 2015 Dodge Dart GT from Ernest Johnson. Mr. Johnson was very patient and helpful as we weren't entirely sure which vehicle we were looking for. He took his time to show us all the aspects of each vehicle we looked at and… answered all of our questions. Mr. Johnson was very friendly and personable and made us feel comfortable while we were there. We would definitely recommend our friends and family to come see him if they are in the market for a new vehicle. We are very pleased with our purchase and look forward to doing business again in the future.Another great experience at Stateline
by wilsonhouse on 11/19/2014The folks at Stateline Dodge/Jeep/Chrysler are a pleasure to work with. Paul Holmes was our sales associate and was also a pleasure to work with. He did all he could to ensure my needs were met. This is our 4th vehicle purchased at this… dealership and we will be back again I am sure.Fun experience!
by Emilly on 11/13/2014It was a fun experience doing business with Julio. He found solutions for me when I had lost all hope on walking out with a new vehicle. Also, Joe Watts was very helpful explaining every paper I was signing. A young gentleman in the… accessories department was also a sweetheart (i forgot his name)unethical
by mike529 on 10/18/2010One week after buying a used car from Stateline I got a call from a salesman at another dealership that was searching for a car for me. When I told him I bought a VW TDI from Stateline he said he hoped it wasn't that red one. I said it was… and he told me that car was originally bought and serviced at his VW dealership and it had an engine problem. The owner didn't want to make the expensive repair and would trade it in. He also told me a potential buyer backed out of a deal on that car after talking to him and that the buyer informed Stateline the reason why. So Stateline knew of the problem but when I contacted them they denied it and would not make good on the repair in whole or part. The sales manager got defensive right away and was rude.Sleazy
by cool4u on 02/20/2010After esponding to a "something for nothing" mailer that actually borders on fraudulant. (I didn't expect anything else) I spoke with a salesman about the vehicle I was interested in. We did a preliminary credit check, I gave them my VIN on… the trade and we discussed trade in value. Nice guy. I would have bought from him. Looked me in the eye and never said anything dishonest. I told him I would have to speak with my wife and I would be back in touch. Like most places when a prospect gets ready to walk he has to go get his business manager (closer) to try and make it happen right now. I understand and went along. He asked me more financial questions, payment range, etc. He assured me we could get into the payment and price range I was looking for, gave it to me in writting, then put the hard stereotypical push on and wanted me to take the car home to show my wife. He asked me how I would deal with the "disappointment" if the car was gone before I could come back. I told him I wasn't 16 and I could keep my emotions in check. Now he's just getting annoying. So I left. A few days later on the weekend I return with my wife. Same sales guy is there, greets us and gets us a tag for a test drive. We come back about an hour later and decide to look further into the details. Here comes sleazy again. As I start discussing the same figures we did 2 days ago he says, "Oh we can't do that on that car!" and says we would have to have a sales price about 10K lower. I remind him of our earlier conversation and that I had the worksheet. He says, "Show me! Show me the worksheet!" The salesman looks like he wants to crawl under a rock and goes to get his copy. The manager runs off to a computer and starts punching numbers. I make a final decison that I'm not doing business here and walk for the final time. The guy struck me as sleazy and sadly, stereo typical as a sales person from the moment I met him. I say sadly because as a true professional sales person I know how hard those of us with integrity work to over come that common perception. This guy is a blight on the rest of us. Steer clear!Great Service
by jeepluvr1 on 04/07/2009I go here for all my Jeep service. Service managers are all friendly and helpful. The techs do a great job on my jeep and will even come out and ride with me if I need to show them a noise or some thing. They always give me a ride to work… or home if I need it. The shop is very clean and the waiting room is great. They also have a quick oil change set up that gets it done fast if you need it. Thanks Ron, Barbara and Dave. You all have always done a great job for me.First time and Last time
by daveberry717 on 03/23/2009I had a what seemed to be a simple issue, my windows wouldn't stop at the correct points.After a few hours of diagnosis which my service contract wouldn't cover they found nothing. The diagnostics weren't fully covered because of the… ridiculous amount of time it took. So after a couple hundred for a diagnosis, they decide I need to replace ALL of my window regulators, to the tune of 700.00 above and beyond what my service contract would cover. Needless to say I went to [another dealership], about 30 miles out of my way. We spoke with one of the service managers briefly, he left his chair and walked straight out to my vehicle and had it fixed within 1 minute(seriously!!!!). So of course I will be driving past STATELINE, on my way to [the other dealership]. Everytime. Thank you for your quality service, and best of luck to your continued business in this market, Adapt or go under.Warranty Repair
by 2006jeep on 03/08/2008The level of service I have experienced at Stateline Jeep was the worst of any dealership I have personally received. I have owned Mercedes, Jeep, Chevrolet and Ford products and although not always totally satisfied with a given service… department I have never had the type of negative experience I had at Stateline Jeep. Ron, the service manager was rude, arrogant and most of all, lacked the forthrightness I have come to expect from other new car dealerships. If it was not for the fact that my family and I enjoy the fun of the Jeep Wrangler, I would not only not go there, I would get rid of the vehicle. I will not return to that dealership for any reason at all and would suggest that no one else does either.Very Good Experience
by kellygh5 on 07/12/2011updated 04/29/2025Our van has arrived, and the custom rework on the leather seats turned out great! Ton Jordan, sales manager, and Lawrence were there to greet me when I came to pick up the van. They wanted to make sure we were happy. We are thrilled, and I… am very pleased with our choice of the Town & Country Limited & Stateline. BTW, my computer never showed this review as having been submitted, so there is another one coming along soon.
Dodge Charger
Dodge Durango
Dodge Challenger
Ram 1500
About our dealership
At Stateline Chrysler Jeep Dodge, we serve customers from Fort Mill and Rock Hill, South Carolina, as well as Gastonia, and Charlotte, North Carolina. If you’re searching for a new or pre-owned Chrysler, Dodge, Jeep, or Ram vehicle, make sure you stop by our dealership to see how our professional and courteous staff makes the car-buying process easy.
What sets us apart
Save $250 on New Vehicles, visit our website for details.
** Increased the frequency of daily cleaning
** Enhanced the nightly deep cleaning, including sanitizing high touch areas such as keyboards, telephones and guest common areas.
We have a dedicated team that will assist in navigating the online process, and will deliver it straight to your doorstep at no extra charge
For your service and maintenance needs we are offering valet service for pickup and delivery at your home or place of business.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
I have always had great service at Stateline
by jeepluvr1 on 12/06/2010