Skip to main content
Today 9:00 AM - 7:00 PM

Customer Reviews of Airport Honda

Review type:

168 reviews
Sort by:

  • I came, I saw, I drove away happy

    5 out of 5 starsby Mattmobile on 03/22/2025

    There was an interruption. My first visit was short, as I was passing by. My salesman was Anthony, who later moved to greener pastures. While I was out on the road Cole Smith contacted me to see if I was still interested in a vehicle and that he’d be servicing my purchase. So I continued with him. The next two visits were back to back after a test drive and negotiation, followed by placing an order. Cole was affable, informative, polite, helpful, patient, and best of all, a good listener. During the test drive he only spoke to give directions or answer my questions. Perfect. I need to listen carefully to how the car operates. The day I paid cash (and trade-in), there were no surprises. I didn’t feel exhausted after the experience, but rather elated. I knew what I wanted and drove off with what I wanted. Everyone was happy. I even let him take my picture. Sorry for breaking the camera.
    • Welcome to the Airport Honda family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Aliviya Ferguson on 03/26/2025

  • Mike Clark

    5 out of 5 starsby Mike Clark on 02/28/2025

    Great staff, very friendly and made the process easy.
  • Airport Honda

    5 out of 5 starsby Anthony on 02/10/2025

    Matt and Lemarcus did me right I would definitely recommend buying a new Honda from them!
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 02/11/2025

  • New vehicle purchase

    5 out of 5 starsby James K on 02/07/2025

    Friendly and very helpful sales personnel.
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 02/11/2025

  • Excellent service!!

    5 out of 5 starsby Caitlin C on 01/29/2025

    I had an absolutely wonderful experience! Matt Johnson was very helpful and knowledgeable. He helped get me into a car that I love, answered any questions I had, and he went above and beyond to make sure my car was beautiful and ready to go when I was!!
    • Thank you for being a part of the Airport Honda family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Aliviya Ferguson on 01/31/2025

  • Sales review

    5 out of 5 starsby Solomon on 01/04/2025
    updated 01/13/2025

    Great costumer service. Kevin was very thorough and made sure I had everything I needed. Very happy with my purchase.
    • Thank you for being a part of the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 01/14/2025

  • Dan Sanford. Sales person

    5 out of 5 starsby Sundancer on 12/30/2024

    I have bought four Honda CRV’s from Dan. Each experience was far better than a five star. He went overboard with his explanation of car features which today is more like a IPhone. Dan made a difficult car purchase seamless and smooth.
    • Welcome to the Airport Honda family! Thank you for the recommendation, and have an amazing day!

      by Aliviya Ferguson on 01/02/2025

  • Mr. Roy Harrill

    5 out of 5 starsby CaptainRoy on 12/21/2024

    Had a great experience purchasing a new CRV. The salesman was knowledgeable and understand what i wanted. The finance guy was very good and i actually enjoyed working with him. Great experience.
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 12/26/2024

  • They were awesome!

    5 out of 5 starsby Bggirl123 on 11/24/2024
    updated 12/03/2024

    David and Matt truly showed they care about their customers!! They helped us in more ways than one and were the best!!
  • 2025 Civic - In and Out

    5 out of 5 starsby Tasha Wade on 10/28/2024
    updated 11/05/2024

    I knew the cars I wanted to drive arrived early and was in and out with a new car! Jay was fantastic and the dealership itself is open airy and clean and not overwhelming and stacked up with too many cars.
  • Great experience

    5 out of 5 starsby Hpyhybrid on 10/29/2024

    Our sales person was very professional, efficient and helpful. Made the car buying experience a positive one. Explained the new features and functions very well.
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 10/30/2024

  • New lease on life

    5 out of 5 starsby Tracey888 on 10/23/2024

    Love Airport Honda! Only place I will shop for my vehicle needs. Kevin Coffman finds me whatever I want and Chris Denny makes it affordable. LaMarcus Thompson went thru finance like a CHAMP. I love leasing from them.
    • Thank you for being a part of the Airport Honda family! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Airport Honda!

      by Aliviya Ferguson on 10/24/2024

  • Great experience at Airport Honda

    5 out of 5 starsby jjebce! on 10/14/2024

    We had a wonderful buying experience at Airport Honda in Alcoa thanks to Kevin Coffman. Kevin helped us find our dream car, a 2025 Honda Accord Hybrid Touring. We were immediately comfortable with Kevin. He is a true professional and a joy to work with. He even delivered the car in person to our home, which as greatly appreciated because I was sick. I highly recommend Kevin and Airport Honda to anyone looking for a new car.
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 10/15/2024

  • Kevin Coffman - Great Salesperson

    5 out of 5 starsby Caitlincook on 09/10/2024
    updated 09/19/2024

    Worked with Kevin on a third time lease and highly recommend! Kevin is very knowledgeable about Honda’s and easy to work with!
    • Thank you for being a part of the Airport Honda family! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by Aliviya Ferguson on 09/20/2024

  • New HRV purchase

    5 out of 5 starsby Keystone on 09/18/2024

    Excellent in every way. Sales, service and financial personnel were the best at their jobs I have ever dealt with.
    • Welcome to the Airport Honda family! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by Aliviya Ferguson on 09/20/2024

  • Easy way to buy a car

    5 out of 5 starsby billiep on 09/16/2024

    I love being able to get all of the negotiations out of the way via email, and Airport Honda did this for me. I was able to get the deal I wanted, take my car, title, and check to the dealership and leave with my new car. It was a positive experience and everyone there was extremely courteous and helpful.
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 09/19/2024

  • Great customer service

    5 out of 5 starsby JSG REVIEW on 08/14/2024

    Bought new 2025 Honda Odyssey from Airport Honda. Jay was great and showed us the many features that the car has.
    • Welcome to the Airport Honda family! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by Aliviya Ferguson on 08/16/2024

  • Scott

    1 out of 5 starsby Scott no on 08/01/2024

    I felt really pressured to buy buy. But not really enough time to look over the hrv,, so after buying it, I'm not happy with it period. Left the salesman a message and didn't get a response.
    • Scott, I have escalated you review to management.

      by Aliviya Ferguson on 08/05/2024

  • Great experience buying a new car!

    5 out of 5 starsby SUV DRIVER on 07/31/2024

    Everyone I came into contact with at Airport Honda was extremely friendly, professional and eager to help. Cole and Kibbee were very knowledgeable and went to great lengths to answer all questions. Cole was really patient and kind helping me navigate all the technology. This was by far the best car buying experience I’ve ever had !
  • Airport Honda

    5 out of 5 starsby Lauren Gray on 07/22/2024

    Jesse Gilbert was very responsive and super-easy to work with. He made sure we got what we wanted and were taken care of. Great experience!
    • Welcome to the Airport Honda family! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by Aliviya Ferguson on 07/25/2024

  • 2014 CRV from Airport Honda

    5 out of 5 starsby EmilyRD on 07/17/2024

    Extremely pleased with this purchase. 1st contact Brett Marriott quick to send a video overview. Salesman Greg Tapp very knowledgeable and helpful and still cheerful on a day pushing 100 degrees. Finance guy helpful and friendly. Overall, a great experience even though pickup of vehicle was delayed (not dealership’s fault and handled problem to increase my satisfaction). Great work, guys.
    • Welcome to the Airport Honda family! Thank you again for the great review!

      by Aliviya Ferguson on 07/19/2024


About our dealership