Crown Chrysler Dodge Jeep Ram of Chattanooga
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Customer Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Review type:
New Grand Cherokee
by PC on 04/19/2025
Terry spent a lot of time with us to answer all of our questions and ensured we could take our prospective vehicle on a thorough test drive.
337 reviews
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Good Service
by Wheat on 03/16/2019Jeff Honeycutt has excellent customer service.My new Jeep Compass
by Courtney22 on 03/05/2019Johnathan did great getting me a new car! I love my new car!Good Experience
by Jeep16 on 03/04/2019Lathan Biggs was very knowledgeable and professional. Not only did he put me at ease about the time frame he answered all my questions, and I have a ton of questions poor guy.Outstanding
by Alec on 02/27/2019Great service would recommend.Highly Recommend Crown
by Tony on 02/27/2019We bought a Jeep Renegade from Crown last week. The saleman, Ryan Kountz, was awesome. He worked with us to get the best price and was professional throughout the entire transaction. This dealership is trustworthy. I recommend them without… reservation.Great Experience
by Eric on 02/19/2019I bought a truck from Dan Smith recently. I submitted an online request, I prefer to work though email and text, and Dan was happy to accomidate this. The price I got for my trade in was fair, and I felt the truck price was fair. It… wasn't what I would call a GREAT deal but I think fair for all parties. The finance manager could have been a little more friendly, but that was really the only negative I had the whole time.300
by Spec on 01/25/2019Overall one of the recalls was taken care of. The issue with the radio was not because you have to drive it in order for it to malfunction. So they were unable to detect it. They asked to keep it longer, but we were there and it is 60 miles… round trip for us to return. Needless to say we have to take it back another day.New Jeep Gr. Cherokee
by gary2019 on 01/22/2019Terry Robey was a great help in the purchase of my new Gr. Cherokee Limited. I have dealt with him for my last 3 Jeeps and have always appreciated his kindness and professionalism. I enjoyed my buying experience with Crown and have always… appreciated my service experiences.Great experience
by DonaldTK on 01/06/2019I worked with Eddie Bartlett via email and text before I went into the showroom. He was very accommodating and made this a pleasant car-buying experience.Excellent service
by LMcCallie on 12/24/2018Jeff Honeycutt helped me and made sure to update me with any developments during the service. He was knowledgeable about the problems and returned my car to me quickly and with the issue resolved.Great dealership
by Ken on 12/18/2018Andrew rocks great job man love my new ride!!Great Experience!
by PortiaT on 12/03/2018Eddie Bartlett was amazing and made my entire car buying process painless. From the moment he responded to my online inquiry, to the moment I drove off the lot in my new Jeep, he was great. He made buying a car feel like hanging with a… friend. I love my Jeep Renegade! Thanks Eddie!No air
by Astrotrain on 11/29/2018I was not happy at all with my vehicle having issues. The ad, defroster, heat, and air would not work at all. I was not in a very good mood considering it was the day before Thanksgiving. However, Larry Dale's went above and beyond to… have my issue fixed before I left. Ue was very professional and understanding. He turned my not so great mood into a smiling great evening.Above and Beyond
by Jbarrett on 11/27/2018Eddie Bartlett at Crown went above and beyond to find me exactly what I was looking for. The process, once we found the right vehicle, was smooth and quick. I highly recommend this dealership and, especially, Eddie.Dan Smith
by Crobgolf on 11/27/2018Dan did a great job helping me with all my requests and gave me a great deal!Dan Smith > The Right Car Sales Professional!
by classicn on 11/27/2018I recently met Dan Smith @ Crown in my interest in a 2019 Ram Limited. Dan was able to offer me insight into Preferred features to consider & was Great in Communication with me From my Special Order @ the Factory & I sincerely Appreciate… his time & interest. Dan is in the Top 3 Sales Guys I have met over a long Ownership of 28 Cars & Trucks! I would highly recommend him if you are considering a Truck or Car purchase. Steve CooperChattanooga Crown
by Jzirk509 on 11/15/2018Lathan Biggs is an excellent represantion of what customer service is. He went above and beyond to communicate with me and keep me informed on what my vehicle needed. Hoping to not have to return back for a while, but if I do. I recommend… working with Lathan @ Crown.Warranty work
by sablmb07 on 11/14/2018I was pleased with the serviceAwesome customer service.
by SuzieQ001 on 10/29/2018I had a great experience with Dan Smith. He was helpful and listened to my concerns and was able help me with my process. He is very knowledgeable and was awesome.Lathan Biggs is a true asset to Crown CDJR
by hisdad1 on 10/24/2018I enjoy bringing my Ram Limited in for service due to the personal service offered by Lathan Biggs. I have seen him emerge as a leader in the service department at Crown CDJR in Chattanooga, and I hope management does everything they can… to keep him. Probable service manager some day.Jason Maneke was GREAT!
by cshannon3 on 10/16/2018I took my wife's Grand Caravan in for a couple of odd things, and Jason Maneke Took care of them both in a timely and professional manner. All repairs were explained beforehand, and estimated cost presented. Jason was highly professional… and courteous throughout the entire process. I'll be back.
Ram 1500
Jeep Grand Cherokee 4xe
Ram 1500 Classic
Dodge Challenger
About our dealership
PC, Thank you for leaving Terry this positive review! We are happy to know that he spent a lot of time with you to answer all your questions and ensured you could take the car you wanted for a thorough test drive. Congrats on your new Jeep Grand Cherokee- behalf of the entire Crown Chrysler Dodge Jeep Ram of Chattanooga team!
by Crown Chrysler Dodge Jeep Ram on 04/22/2025