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Customer Reviews of Marshal Mize Ford

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54 sales reviews
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  • Sebastian at Marshal Mize Ford

    5 out of 5 starsby liamlouis on 08/15/2017

    I had an excellent experience at Marshal Mize Ford. He was awesome to deal with along with the other folks I met. I wonderful team, for sure!
    • Awesome!! Thank you so much for the great review LiamLouis. We are so happy to hear you had a good experience and yes, we are lucky to have Sebastian on our team. Please let us know if we can help with anything in the future. Thank you again:)

      by management6 on 08/16/2017


  • Another professional experience.

    5 out of 5 starsby SecondEdge on 08/02/2017

    Having totaled my 2014 Edge, I needed to look for another one. So I went to see Eddie Owensby at Marshal Mize Ford dealership. Having worked with Eddie before, I had him search out a few 2017 Edges' that I could look at. He found about 5 similar to the one I had, but the new ones have a few more bells and whistles on them. Having selected the one that I wanted, Eddie, without too much haggling, made it a seamless experience to pick-up my new Edge the next day. Would recommend Eddie to any of my friends and have never had a problem with anything at Marshal Mize Ford.
    • Thank you so much for the wonderful review "SecondEdge"! We are so happy you had a wonderful experience and are grateful you are telling your friends about Eddie and Marshal Mize Ford. Congratulations on your new vehicle and please let us know if we can assist with anything at all.

      by management6 on 08/03/2017


  • 2016 Ford Focus RS

    4 out of 5 starsby chrisj261 on 07/26/2017
    updated 08/01/2017

    After going over the issues of the initial confusion when buying the car; Sebastion got everything we had a problem with addressed in a timely manor. I am now confident with my decision to buy from Marshal Mize. Thank you.
    • Outstanding!! Thank you so much Chris for the kind review. We are glad Sebastion and our team worked out all the issues and you are now happy with your Ford Focus RS. Congratulations and please let us know if you need anything else in the future. Enjoy your New Car :)

      by management6 on 08/01/2017


  • Abandoned after sale

    1 out of 5 starsby Dennis on 06/27/2017

    Noticed at the Edmond Survey, selected reviews.....Sold worthless Bumper to Bumper Warranty..No satisfaction from this dealership! Spent $2300.00 PLUS FOR NOTHING!

  • Our salesman Arron did an excellent job of showing us what we asked to see

    5 out of 5 starsby allstar741 on 06/15/2017

    salesman Arron did an excellent job. the sales staff did an excellent job in pricing and the staff over all could not have been more helpful
    • Well thank you so much "Allstar74"!! We really appreciate the great review and yes, we are lucky to have Arron on our team. Please let us know if we can assist you in any way and congratulations on your new vehicle. :)

      by management6 on 06/16/2017


  • Experience review

    5 out of 5 starsby fordfiestas on 04/23/2017
    updated 05/05/2017

    My experience with Marshal Mize Ford was good from the minute I drove thru the parking lot and met Zach, my salesman. Everything went according to plan and when my financing was arranged through my bank, I took my pretty blue Fiesta and left very happy.
    • Congratulations on your New Ford Fiesta! Thank you so much for the wonderful review. We are so happy you loved the entire experience with Zach and Marshal Mize Ford, we are lucky to have him on the team. Thank you again and have a great weekend in your New Car :)

      by management6 on 05/05/2017


  • Perfection!

    5 out of 5 starsby SpiffyTiffy79 on 03/09/2017

    Dylan was awesome. He took great care of me and they gave me way more than I thought they would for my trade. It definitely was top dollar. The cars on the lot are extremely nice and the one I purchased as no exception. I am absolutely in love with my car! I can't say enough about this dealership!
    • Thank you so much for your kind words Spiffy :) Yes , we are lucky to have Dylan on our team. Please let Dylan know if you ever need anything at all in the future with service or parts. We are always here to help !! Tell everyone you know how AWESOME your experience was :) Thank you again Tiffy!!

      by management6 on 03/10/2017

  • Kevin Moore

    5 out of 5 starsby kevin_moore on 02/25/2017

    I have found my Ford dealership! Mark Moore and Greg Morgan could not have made this buying experience any easier. Was able to get top dollar for my trade and get into the car me and my family need with zero hassle and zero stress. I mean it, zero! Excellent experience from start to finish.
  • The best car buying experience I ever had.

    5 out of 5 starsby refinnej423 on 02/24/2017

    Greg Morgan at Marshal Mize Ford help me find the car of my dreams within my budget. I will strongly recommend Marshal Mize Ford on Highway 153 their customer service is excellent I would definitely purchase from them in the future.
  • good dealership to work with

    5 out of 5 starsby hwm61852 on 02/09/2017

    Very positive experience with purchase, trade and delivery of my new vehicle. Greg was respectful, honest and professional through out the experience. The business close was professional and quick.
    • We are so grateful that you took the time to leave us a review ! Thank you very much for your kind words , and yes we are lucky to have Greg Morgan on our team. If you need anything in the future , whether for Sales or Service please feel free to contact our team immediately . Thank you again , enjoy your New Vehicle.

      by management6 on 02/13/2017

  • Experience of buying a new car

    5 out of 5 starsby GoTNVols on 10/02/2016

    I can honestly say that my salesman Eddie was the greatest ! He worked with me for several hours to make sure I bought the car that made me happy. He walked me through every possible accessory button and gadget on my new car l highly recommend Marshal Mize to anyone and be sure you see Eddie and mention Nan.
    • We Thank You very much for your kind words . We are fortunate to have Eddie as part of our team . We hope to see you again in the future and please tell all your friends and family . Thank you again !!

      by management6 on 01/11/2017

  • Kevin Baskette is the best sales consultant

    4 out of 5 starsby loricasper on 09/26/2016

    Kevin did an outstanding job getting me into a SUV that I am so happy with - my first Ford - I will send all I can to Kevin and let everyone know just how great he is and how happy I am with my first Ford vehicle and feel I made a great and safe choice for my family - and we look good in it as well :)
    • We Thank You for your kind words ! We are lucky to have Kevin on our team . We hope to see you and your friends in the future . Please let us know if we can help in any way - thank you again ! Enjoy your New SUV

      by management6 on 01/11/2017

  • Steve Horton's the best

    5 out of 5 starsby Sloopie1 on 06/07/2016

    We have known Steve for many years and he continues to be very polite, professional, and can & will answer all our crazy questions. We felt we received a decent price for our trade and a fair price for our new Flex. There were no "high pressure" tactics used - and we really appreciated that. We would definately purchase from Steve and Marshall Mize Ford as it was a very positive experience.
    • Thank you very much for your kind review !! We know we are lucky to have Steve on our team . Tell all your friends and family about Steve and Marshal Mize Ford . We look forward to helping you in the future , please do not hesitate to let us know if we can be of assistance . Enjoy your New Flex !!!!

      by management6 on 01/11/2017

  • Extremely satisfied and proud to be able to purchase!

    5 out of 5 starsby Wheelz2122 on 05/21/2016

    I went in just looking, not thinking I could qualify after my marital problems brought me near bankruptcy 6 years ago. I found a used truck I wanted, but banks have their rules and I needed more down payment than I could muster up at the time. I came back the next day and was looking at another used truck. The sales rep told me he could get me a brand new truck for the same price. I said, "Let's go look!" An hour later, I owned my very first Brand Spanking New vehicle. I probably could have finagled a little bit lower APR, but I was more than happy with the deal I already received. I'm enjoying my new truck, and plan to purchase with these people again.
    • Thank You so much for your awesome review ! Stories like this is why we work so hard . Our team is glad we could help and look forward to helping you and your friends/family in the future . Please do not hesitate to let us know if you need anything at all . Enjoy your New Truck !

      by management6 on 01/11/2017

  • My purchase

    5 out of 5 starsby plainjanekel on 05/04/2016

    We purchased a third car for our son. The process went very smoothly. I would recommend Marshal Mize Ford.
  • Wonderful Experience

    5 out of 5 starsby Chief0763 on 03/22/2016
    updated 04/04/2016

    I called ahead of time and told the dealership what I was looking for. A short time later I received a call from a salesman who told me what was in inventory, with details and pricing. The sale was easy, no pressure! The dealership assisted with obtaining financing and the best rate possible. I will recommend Marshal Mize to my friends and family. I will be a return customer.
  • Great experience

    5 out of 5 starsby MichaelPrahst on 03/18/2016
    updated 03/29/2016

    Some minor mechanical issues with my new car kept the crew working on it for several hours to make sure I was able to take it with me that day. I had a tight timeline that I had to meet and had shared that with them. They threw everyone at it to get it resolved and the car has been flawless since.
  • 2016 Ford Transit 150

    5 out of 5 starsby Johnsuggs on 03/14/2016

    Bought the van last Monday and headed out on a 900 mile adventure on Wednesday.Van operated perfectly under many driving conditions.Freeway,State Hwy,many starts and stops. My family has a relationship with another Dealer in Chattanooga but I chose yours because of Greg Morgan your Internet Specialist.He was very patient and helpful putting this deal together and helping me build the Van I needed and wanted.I did check the other Dealer out but was not welcomed as much when I still had not made up my mind.I thought I was going to get a Truck.Greg is a pro.He listened to my wife and answered her questions.The whole experience has been easy and pleasant.Hoping to have many happy years in my Transit.
  • Easy buying experience

    5 out of 5 starsby Jackmilne on 03/12/2016

    Very good experience in buying a Ford truck
  • Great Dealership

    5 out of 5 starsby Gil1945 on 01/12/2016

    The salesman Danny Watkins was great. I did not feel pressured to purchase a vehicle. From the first visit to the purchase several days elapsed due to hollidays, weather and illness. Danny made me feel very comfortable with my purchase.
  • New F150

    5 out of 5 starsby Pantherpo on 11/26/2015
    updated 12/04/2015

    Fantastic experience at Marshal Mize. Great service and great product.

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