Carlen Chevrolet
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Customer Reviews of Carlen Chevrolet
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Best Car Buying Experience EVER
by Jamesia E. on 04/17/2024
I truly enjoyed having Doug Looper as my salesman. He wasn’t pushy and was easy to talk to and answer questions. It was the best car buying experience I’ve ever had and this was my 4th go around. I will definitely be sending people to… Carlen but only to Doug. No knock to anyone else I just feel like Doug was exemplary. Thank you, thank you, thank you Doug for helping me. Missy was kind as well.
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Best Car Buying Experience EVER
by Jamesia E. on 04/17/2024I truly enjoyed having Doug Looper as my salesman. He wasn’t pushy and was easy to talk to and answer questions. It was the best car buying experience I’ve ever had and this was my 4th go around. I will definitely be sending people to… Carlen but only to Doug. No knock to anyone else I just feel like Doug was exemplary. Thank you, thank you, thank you Doug for helping me. Missy was kind as well.Jamesia, we're happy you found our staff to be so supportive during your experience here at Carlen Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Avoid Carlen Service Dept
by Chevy Owner on 02/01/2024I trusted Carlen Chevrolet with my daughter's car, as I work out of town and wanted the vehicle repaired quickly and professionally. Instead, vehicle was returned to us after a week smelling strongly of sweat and fast food from the "test… drives" which were more likely McDonalds runs(based on the trash left in the car). We had to call for updates despite repeated broken promises to call us. No estimates were given despite numerous requests. Check engine light came back on, throwing the same code, the very next day. Based on other reviews, this appears to be a regular occurrence.We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (931) 526-2163 when you have a chance. Thank you, and we look forward to hearing from you.
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About our dealership
Jamesia, we're happy you found our staff to be so supportive during your experience here at Carlen Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Mia Terrence on 04/19/2024