Hyundai of Cool Springs
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Customer Reviews of Hyundai of Cool Springs
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6 sales reviews
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What a woman doesn’t want
by Kim on 12/05/2022Beware! This dealership tried to add $4000 to MSRP hoping I was someone who has never been to the rodeo. Every other dealership I have contacted in the past 5 days has NOT tried such a greedy tactic. Manager is terrible to deal with.… And don’t bother with customer care. They called me back pleading to make it right and did it all over again. Go buy in Alabama or Georgia and save yourself $4000.Excellent service
by Aeredhael on 02/14/2018I recently purchased a pre-owned 2016 Hyundai Santa Fe Sport. Throughout the process, Cole was helpful, professional, and most importantly, was able to work with me to meet my budgetary needs without being pushy in any way. I was very… satisfied with the service provided, and in the overall sales process. I will definitely recommend my friends to your dealership, and advise them to ask for Cole specifically, as he can certainly get things done!Good experience.
by TnDriver on 05/21/2017After a bad time at another dealer, we called Cool Springs Hyundai. Al was super helpful over the phone and spent a lot of time with us answering questions. We like that the manager of the dealership is also the owner. And a shout out to… Mark in finance. We drove home happy!High document fees
by kwaynemc on 01/14/2013updated 04/25/2025This dealer charged a document fee of $595. Then to make matters worse they agreed and charged extra to register the car in Warren county, but then registered the vehicle in Williamson county at a lower rate. I would not drive the extra… distance because of their low ball internet offer, if I had it to do over again, but needed to complete a deal promptly.Happy Hyundai Owner
by gotitans1 on 09/07/2012updated 04/25/2025After researching a few different cars, I decided to buy the Elantra. Fuel economy is important and was my motivator for choosing it. Also, can't beat that awesome 10 year - 100,000 warranty!Thank you for purchasing the Elantra from Hyundai of Cool Springs. Enjoy fewer stops at the gas station!
Great Dealership/ Great People
by ryansaj on 05/03/2013updated 04/25/2025Oscar was great. If you are buying... ask for Oscar. This dealership was very honest and worked through a problem with us that was our fault, yet were helpful and courteous. The service department was a joy to work with. A+++++
Hyundai Santa Fe
Hyundai Palisade
Hyundai Tucson
About our dealership
Hi Kim, we regret to hear that you are displeased with your recent experience with us. My name is Sandy Knechtel and I am the Customer Relations manager here at the dealership. I would like to discuss the details of your experience with you. Please feel free to reach out to me by my direct line, 615-814-7397.
by amber amarx on 03/31/2023